Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Plano, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 6548 W Route 34.
Details
- DebitAvailable
- Accepts checksAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
477 reviews
5 stars
444
4 stars4
3 stars
10
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Christina received overwhelmingly positive feedback for her helpfulness, professionalism, and ability to resolve issues, while some customers reported negative experiences with her attitude.
Customer Service
Several customers praised the overall helpfulness and professionalism of staff members like Nina, Michael, and Justin, while others experienced rudeness and unprofessional behavior from certain employees.
Store Experience
Customers appreciated the quick service and efficiency in handling their needs, although some reported issues with promotions and stock availability.
- BBBondiDec 29, 20255.0Got the best upgrade deal with Christina plus she got me a free tablet. Knowledgeable and efficient with the upgrade and data transfer. Definitely a great local Verizon shop to go for your next upgrade for a free phone and tablet? Yes please! Just fyi..they DONT do repair services.
- DBDora BrownDec 23, 20255.0Christina was great, answered all our questions & was very pleasant to work with
- BEBrandon EastabrooksDec 16, 20251.0Extremely rude staff. The lady working today was incredibly rude to my elderly mother today for no reason. Very unhelpful and Condescending to us. She was rude from the very beginning and treated us like we were an inconvenience interrupting her day instead of customers. I recommend finding anther location even if you have to drive further. No one deserves treatment like that.
- VVVerityDec 11, 20255.0Christina is very helpful and patient. She goes above and beyond. So don’t act like a spoiled, entitled Karen and she will take the best care of everything for you!! Will always be back in the future for upgrades and such. Thanks a bunch 🤩
- CMCliff McMasterDec 10, 20255.0Christina is the best. She saved my day, and I will be able to sleep tonight not worrying about how to fix my phone. She figured it out. Thank you so much.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at TCC Plano offer?
Verizon at TCC Plano offers the latest smartphones, tablets, Verizon home internet, and accessories with Verizon network coverage, including 5G service, for both consumers and businesses.
Where is the Verizon authorized retailer TCC Plano located?
TCC Plano is located at 6548 W Route 34, Plano, IL 60545, in front of the Walmart Supercenter and next to Gamestop.
What are the operating hours of Verizon TCC Plano?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 4:00 PM.
Does Verizon TCC Plano offer in-store pickup services?
Yes, in-store pickup is available at Verizon TCC Plano.
Which mobile brands are available at Verizon TCC Plano?
You can find popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google at Verizon TCC Plano.
How can I schedule an appointment at Verizon TCC Plano?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Is Verizon TCC Plano wheelchair accessible?
Yes, Verizon TCC Plano has a wheelchair accessible entrance.
What are some nearby restaurants customers can visit before or after shopping at Verizon TCC Plano?
Nearby restaurants include La Michoacana De Bella (ice cream), Dos Caminos Mexican Restaurant, Patrona Cantina Grille (American), Los Morritos Mexican Restaurant and Steakhouse, Culver's, Subway, Burger King, and Arby's.
Where can I get my hair or nails done near Verizon TCC Plano?
Nearby salons include Lee Nails and Great Clips, both offering hair and beauty services.
What nearby facilities can help me access financial services or convenient stops when visiting Verizon TCC Plano?
Nearby financial services and convenience spots include TitleMax Title Loans, Murphy USA gas station, USPS post office, and Western Union money transfer services.