About
Cell Phone Store
TEAM Wireless is your local Verizon Authorized Retailer serving Michigan, Illinois, Wisconsin, and Minnesota offering the latest smartphones, tablets, and wireless accessories. TEAM Wireless is also a full service device repair center repairing smartphones, tablets, and more. TEAM Wireless prides itself on great customer service during and after the sale. We welcome you to come visit one of our stores to get to know us and see what we are all about. You can find our locations on our website at www.teamwireless.com or download the TEAM Wireless app to your smartphone or tablet.
Location
Hours
Reviews
4.8
433 reviews
5 stars
397
4 stars
19
3 stars5
2 stars3
1 star
9
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Staff Performance
Employees like Macey, Brandon, and Shawn received high praise for their professionalism, patience, and ability to multitask effectively.
Store Environment
The store is noted for its clean and pleasant atmosphere, contributing to a positive customer experience.
Efficiency
Customers appreciated the quick service and efficient handling of their needs, often getting in and out of the store swiftly.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
- LHLeticia HanerNov 15, 20255.0Excellent service
- DADeanna AllisonNov 14, 20255.0Had some issues with my previous carrier. Went to Verizon and got the service I was seeking . The associates were very helpful in getting me coverage and setting up my devices for me.
- KMKristie MarkmanNov 7, 20255.0Great group of people that helped my daughter with all her needs!
- DWDebbie WoodsOct 14, 20255.0Brandon was very friendly and helpful. He worked quickly and with confidence to help solve my issues. He worked well with his teammates, Brittany and Macy, to find the answers I needed.
- AKAlexandria KaubleOct 11, 20255.010/10 recommend working with Macy! She makes the process as fast and easy as possible!
Frequently Asked Questions About Verizon
What services does Verizon at 541 N West St in Olney offer?
TEAM Wireless at Verizon provides the latest smartphones, tablets, wireless accessories, and full device repair services for smartphones and tablets.
What are the operating hours for this Verizon location in Olney, IL?
The store is open Monday to Friday from 9:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my order in-store at this Verizon location?
Yes, this Verizon location offers in-store pickup services for your convenience.
Which major smartphone brands are available at this Verizon store?
Brands available include Apple, Samsung, Motorola, Google, Otterbox, weboost, lifeproof, UAG, Case Mate, and Mophie.
What payment options does the Verizon retailer in Olney accept?
They accept Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is customer service available in languages other than English at this Verizon store?
Yes, this Verizon store provides customer service in both English and Spanish.
How can I contact the Verizon store at 541 N West St?
You can call them at +1 618-392-9300 or email info@teamwireless.com.
Are there any ATM services near the Verizon store?
Yes, nearby ATM services include Coinme and The Exchange Network, which can be convenient for withdrawing cash before or after your visit.
Where can I find dining options near the Verizon store in Olney?
Ginger Ale's diner and China Capital Super Buffet are nearby restaurants where you can enjoy a meal before or after shopping at Verizon.
What shopping options are available near the Verizon location?
Nearby shopping includes Factory Connection, Gliks clothing stores, Wal-Mart 254 Supercenter for groceries, and Hibbett Sports for sporting goods and shoes.