Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
738 reviews
5 stars
677
4 stars
32
3 stars7
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Michael, Eric, and Phil.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the fast resolution of their issues and smooth transactions.
Professionalism
The staff demonstrated a high level of professionalism, with multiple reviews noting their patience and ability to handle complex situations effectively.
Mixed Experiences
While most feedback was positive, there were a few negative experiences related to order mistakes and billing issues, indicating room for improvement in accuracy.
- CSCher Smith4 days ago4.0Love this store so helpful
- JMJames Martis6 days ago5.0It was quick and it was easy
- PYPaul Van YperenJan 3, 20265.0Went in for a phone for our son. Very helpful! Let us know about our billing before we committed. Ended up getting 3 phones because we were up for the upgrades! Thank you Phil!
- SNStephanie NewmanDec 31, 20255.0The staff at this location are very professional. Anthony assisted us with switching carriers and got us the best possible deal. Thank you!
- DHDylan HerbsterDec 29, 20255.0Phil was very nice and helped me with everything!
Frequently Asked Questions About Verizon
What products and services does Verizon at 1357 N Division St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon in Morris, IL?
The store is open Monday through Saturday from 9:30 AM to 6:30 PM and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance, parking, and seating.
Does the Verizon store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers in the store.
Can customers pay using mobile NFC payment methods at Verizon?
Yes, mobile NFC payment methods like Android Pay, Apple Pay, and Samsung Pay are accepted.
What nearby coffee shops can I visit before or after shopping at Verizon?
You can visit Dunkin' or Brewed Awakenings, both nearby coffee shops offering a range of coffee and tea options.
Are there any nearby dining options close to Verizon in Morris, IL?
Yes, Subway, Queen of Hearts Game - Morris VFW Post 6049, Jodys pub grub, and Turtle's Tap are nearby restaurants and bars where you can grab a meal.
What medical or wellness services are available near the Verizon store?
Nearby medical services include Agha Medical Ltd, Dr. Meiraj Zuberi, Dr. Mousab Almusaddy, and chiropractic services like Wilkinson Clinic of Chiropractic and Better Health and Wellness spa.