Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
726 reviews
5 stars
665
4 stars
32
3 stars7
2 stars5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting employees like Michael and Eric.
Efficiency
Many reviews noted the quick and efficient service, with customers appreciating the fast processing of their requests and minimal wait times.
Problem Resolution
Several customers mentioned the staff's ability to resolve issues effectively, although there were some complaints about mistakes made during the process.
Product Knowledge
Employees were frequently described as knowledgeable about products and services, helping customers make informed decisions.
Mixed Experiences
While many customers had positive experiences, there were isolated incidents of dissatisfaction, particularly regarding order errors and billing issues.
- JVJames VitekNov 3, 20255.0I am very happy with the purchase and service Very nice experience !
- RTRoy TisdaleNov 2, 20255.0Phillip was incredibly patient with a complex interaction and was very polite to everyone that walked in the door, even though he was clearly working alone. Very professional!
- TCTheresa CummingsOct 27, 20255.0The representative was friendly and knowledgeable. He was very helpful and saved me money by switching to a different mobile plan and helping me with Verizon home internet service.
- MLMike LutzOct 24, 20255.0Michael took the time to answer all my questions and successfully provided me with the plan and information I was seeking. His patience and understanding was second to none!
- DEDonna EssingtonOct 23, 20255.0Michael at Verizon Morris IL Location is a God send! He is the most competent, patient, and friendly soul you ever meet, and by far the best you will ever find!!! Thank you Verizon for Emplying Michael to Help us!!! Michael should be operating a store, their is nothing he does not know or can not fix in secounds.😍👍
Frequently Asked Questions About Verizon
What products and services does Verizon at 1357 N Division St offer?
Verizon offers smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone.
What are the store hours for Verizon in Morris, IL?
The store is open Monday through Saturday from 9:30 AM to 6:30 PM and Sunday from 11:00 AM to 5:00 PM.
Does this Verizon store offer in-store pickup?
Yes, in-store pickup is available at this location.
Which payment methods are accepted at this Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing options, MasterCard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance, parking, and seating.
Does the Verizon store provide free Wi-Fi for customers?
Yes, free Wi-Fi is available for customers in the store.
Can customers pay using mobile NFC payment methods at Verizon?
Yes, mobile NFC payment methods like Android Pay, Apple Pay, and Samsung Pay are accepted.
What nearby coffee shops can I visit before or after shopping at Verizon?
You can visit Dunkin' or Brewed Awakenings, both nearby coffee shops offering a range of coffee and tea options.
Are there any nearby dining options close to Verizon in Morris, IL?
Yes, Subway, Queen of Hearts Game - Morris VFW Post 6049, Jodys pub grub, and Turtle's Tap are nearby restaurants and bars where you can grab a meal.
What medical or wellness services are available near the Verizon store?
Nearby medical services include Agha Medical Ltd, Dr. Meiraj Zuberi, Dr. Mousab Almusaddy, and chiropractic services like Wilkinson Clinic of Chiropractic and Better Health and Wellness spa.