Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Matteson, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 4811 211th St.
Location
Hours
Reviews
4.8
589 reviews
5 stars
542
4 stars
10
3 stars
10
2 stars3
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous customers praised the staff, especially Nevaeh, Chris, and Jarrett, for their helpfulness, friendliness, and professionalism.
Knowledgeable Staff
Many reviews highlighted the staff's knowledge about products and services, with specific mentions of employees providing clear explanations and solutions.
Store Experience
While most experiences were positive, some customers reported issues with store accessibility and unprofessional behavior from certain employees.
Efficiency
Several customers noted the quick service and efficiency in handling their requests, particularly during busy times.
- JMJulie Maggio5 days ago5.0Nevaeh is an expert on all of this stuff. She set up my phone and fixed a number of things for me.
- TJTamara JacksonDec 31, 20255.0Nevaeh was superb! She was thorough and patient while setting up our new phones. Extremely satisfied with the service.
- LDLandon DevaultDec 30, 20255.0A great location and very helpful staff. I got my new phone there and the guy was very helpful and willing to help me with whatever I needed
- SJS JonesDec 30, 20255.0Personnel was very knowledgeable & professional. Assisted us with our phone service & got us back talking.
- CCCornelius CrossleyDec 24, 20255.0Great sales rep! Attentive and very friendly! She handled everyone in the store on Christmas Eve with extreme care. She worked the entire floor by herself and was amazing!
Frequently Asked Questions About Verizon
What types of products does Verizon at 4811 211th St, Matteson, IL offer?
Verizon at this location offers smartphones, tablets, wireless devices, mobile accessories, and Verizon home internet services with 5G coverage.
What are the store hours for Verizon in Matteson, IL?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sundays from 11:00 AM to 6:00 PM.
Can I pick up or get curbside delivery for my order at Verizon Matteson?
Yes, the store provides both in-store pickup and curbside pickup services.
What services does the Verizon store in Matteson provide?
They offer bill payments, new lines, upgrades, device activations, financing, Verizon Wireless plans, prepaid options, business accounts, and more.
Does the Verizon store in Matteson support major device brands?
Yes, they carry major brands including Apple, Samsung, Motorola, LG, and HTC.
How can I schedule an appointment at Verizon Matteson?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
Where is Verizon Matteson located?
The store is located at 4811 211th St, Matteson, IL 60443, United States.
What are some nearby dining options around Verizon Matteson?
Nearby restaurants include Chipotle Mexican Grill, Five Guys, Fuddruckers, Potbelly Sandwich Shop, Giordano's Pizza, and Starbucks for coffee.
What nearby places can customers visit before or after shopping at Verizon Matteson?
Customers can visit The Vitamin Shoppe for supplements, visit beauty and spa centers like Bodied By Bri or Anjee Salon & Day Spa, or check out mattress stores like American Mattress and Mattress Firm.
How can nearby telecom stores help customers at Verizon Matteson?
Nearby stores such as T-Mobile and another Verizon store can provide additional options for customers seeking wireless services or devices, offering alternatives and support close by.