Visit our store at Lincolnwood for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Mixed experiences with customer service; some employees received high praise for their helpfulness, while others were described as rude and unhelpful.
Sales Practices
Concerns about misleading sales tactics and pressure to purchase unnecessary services or products were frequently mentioned.
Staff Knowledge
While some staff members were noted for their expertise and problem-solving abilities, others were criticized for lack of knowledge and poor service.
Store Environment
The store environment received mixed reviews, with some customers appreciating the cleanliness and organization, while others reported long wait times and unwelcoming attitudes.
Overall Satisfaction
Overall customer satisfaction varied widely, with some customers expressing loyalty and positive experiences, while others indicated they would switch providers due to negative interactions.
SP
Sanela Peric
Nov 5, 2025
5.0
i would like to mention that i had a WONDERFUL EXPERIENCE AND VERY PROFESSIONAL FACE by the name sales team member Moin who made it so so so simple and easy which worked perfectly with me. Thank you!
NA
Nancy Anderson
Oct 24, 2025
5.0
I would like to thank our Verizon representative David at this Lincolnwood, IL center. David has worked with us a lot over the past several weeks helping to correct major errors that were made by Verizon phone reps. David has been very kind and professional. He has shown care and concern for us. He worked diligently to correct these errors. I would give David a rating of 10/10. I highly recommend him. He will always treat you either way respect and professionalism. Great job David!!
CD
Calamaris DelMar
Oct 14, 2025
1.0
They just want to sell you and after first month you bill will go up. Be carfull with Verizon.
FF
Fred S De French
Oct 9, 2025
5.0
The gentleman working went the whole 9 yards helping me get through a trade in and a new purchase. I had issues with the current phone not working correctly. He maneuvered through all the problems like an ace pilot! Smile.
OM
Officer Mahal
Sep 26, 2025
5.0
9/26 arrived at opening. Was greeted by a young lady, shoulder lenght brown hair tattoos on her arms. Very very kind and patient with me. She helped me get everything i needed and i was out the door inside of 20 minutes. Thank you.
What are the operating hours of the Verizon store in Lincolnwood?
The Verizon store in Lincolnwood is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Which 5G smartphones are available at the Verizon Lincolnwood store?
You can find the latest 5G smartphones such as the iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Lincolnwood store.
What delivery and pickup options does the Verizon store offer?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery options in select areas for your online orders.
Can I schedule an appointment at the Verizon Lincolnwood store?
Yes, you can schedule an in-store appointment online through the Verizon website or their My Verizon app for a convenient visit.
What types of products does Verizon Lincolnwood offer for business customers?
Verizon Lincolnwood offers business cell phones, mobile hotspots, tablets, and laptops to support your business needs.
What payment methods are accepted at Verizon Lincolnwood?
Verizon accepts checks, debit cards, and mobile NFC payments. Cash is not required.
Does Verizon Lincolnwood offer free Wi-Fi for customers?
Yes, Verizon Lincolnwood provides free Wi-Fi for customers visiting the store.
What nearby restaurants can I visit before or after shopping at Verizon Lincolnwood?
You can enjoy dining at nearby restaurants like Five Guys for burgers, Olive Garden for Italian cuisine, Red Lobster for seafood, and LongHorn Steakhouse for steak dishes, all close to Verizon Lincolnwood.
Are there any nearby entertainment options near the Verizon Lincolnwood store?
Yes, Sunset Drive-In, a drive-in theater, is nearby and offers a great option for entertainment before or after visiting Verizon.
What other stores are located close to Verizon Lincolnwood that customers might find useful?
Nearby stores include Famous Footwear for shoes, Sunglass Hut for eyewear, and Technasonic for audio-visual electronics, providing convenient shopping options close to Verizon Lincolnwood.