Business Details
About
Cell Phone Store
TCC Lincoln, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1275 Woodlawn Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
612 reviews
5 stars
573
4 stars
15
3 stars
10
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Alan, Emanuel, and Jackie.
Problem Resolution
Customers frequently noted that employees were effective in resolving issues with phones and accounts, often going above and beyond to assist.
Store Environment
The store was described as clean and tidy, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with management and specific employees, indicating inconsistency in service.
Recommendations
Several customers expressed a willingness to recommend the store and its employees to others, highlighting their satisfaction with the service received.
- GFGreg Fuiten4 days ago5.0Jacob fixed my issues in a few seconds. He's amazing. Thank you
- EKEthan Keller5 days ago5.0While switching cell providers on my work phone, I was having issues transferring my SIM. Alex was thoughtful, courteous, and patient while helping me get the new service activated. Thanks Alex!
- HKHannah KirwanNov 1, 20255.0We decided to switch our services over to T-Mobile, because our bill was too expensive here, so T-mobile bought us out of our contract with Verizon. I went in to pay the remaining balance at Verizon with the money T-Mobile gave me & Alex was amazing! He made the process so much easier, was super respectful & didn’t make me feel bad for switching services! I recommend, if you need any help, to go to Alex at Verizon, he’s fantastic!!
- CCCarter CanadyOct 25, 20255.0I came in earlier this week with a broken phone and a insurance claim that was not working properly, and Alex the store employee has taken a lot of time to help me personally get to the bottom of the insurance claim and he has helped me got it completed and now I have a new phone that works. This store has amazing people that will help you through and through to make sure it’s right. And that you the customer is satisfied!
- CBcoltin brownOct 24, 20255.0After the transfer from business to consumer 2-3 times i decided to just open a new line. Cannot remember her name but very helpful with what we were trying to do!
Frequently Asked Questions About Verizon
What services and products does Verizon at 1275 Woodlawn Rd offer?
Verizon offers smartphones, tablets, Verizon home internet, wireless devices, accessories, and services including prepaid, bill payments, business accounts, new lines, upgrades, device activation, financing, and Total Mobile Protection.
What are the store hours for Verizon at 1275 Woodlawn Rd?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Verizon located in Lincoln, IL?
Verizon is located at 1275 Woodlawn Rd, Lincoln, IL 62656.
Can I pick up my online order at the Verizon store on Woodlawn Rd?
Yes, in-store pickup is available at Verizon on Woodlawn Rd.
Which smartphone brands does Verizon at 1275 Woodlawn Rd carry?
They carry Apple, Samsung, Motorola, LG, HTC, and Google smartphones.
Does Verizon provide any community support programs?
Yes, proceeds from every purchase at Verizon go directly toward supporting the local community.
What payment methods are accepted at Verizon on Woodlawn Rd?
They accept debit cards and paycheck payments, and offer in-store shopping and repair services.
What nearby dining options are available for Verizon customers?
Burger King, Nuthatch Hill BBQ Company, and Pizza Hut are nearby dining options customers might enjoy before or after visiting Verizon.
Are there other mobile phone stores near Verizon at 1275 Woodlawn Rd?
Yes, TCC, Verizon Authorized Retailer and AT&T are nearby mobile phone stores where customers can compare products and services.
What other businesses are close to Verizon that might be useful to customers?
Nearby businesses include Werth & Associates Realtors for real estate services, and The Hearing Aid Center for physical and occupational therapy.