Verizon

4.6
387 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Huntley’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
12320 S Il Route 47, Huntley, IL
60142, United States

Hours

Reviews

4.6
380 reviews
5 stars
329
4 stars
14
3 stars
3
2 stars
7
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their exceptional customer service, highlighting their patience, knowledge, and willingness to help.

Employee Recognition

Specific employees like Alfonzo, Troy, and Matt received multiple commendations for their outstanding service and professionalism.

Long Wait Times

Several reviews mentioned long wait times, indicating that the store may be understaffed during busy periods.

Billing Issues

Customers reported confusion and dissatisfaction with billing practices, including unexpected charges and miscommunication regarding plans.

Store Experience

While many had positive experiences, some customers expressed frustration with the store being a third-party dealer rather than a corporate store, leading to issues with pricing and service.
  • BD
    Brian Dahlstrom
    Nov 9, 2025
    5.0
    Brian and Eddie at the Huntley, IL Verizon were very thorough searching for the best value package for me and getting everything synced up
  • JL
    Judith Lepianka
    Oct 24, 2025
    5.0
    Great customer service. Should get a raise
  • PJ
    Paul Jochim
    Oct 19, 2025
    5.0
    We bought a new S25 Ultra phone from Josh Veto. Great customer service. Verizon make a mistake on my monthly bill. I took the paperwork back to Josh and he worked with Verizon to get it fixed. He cares about each customer and makes sure he gives them Great customer service. thanks Josh. Paul J.
  • CT
    Colleen Thurow
    Oct 17, 2025
    5.0
    We had recently purchased a new vehicle and were not able to hook up one of our phones to pair with our car's system. Alfonzo spent time with us figure ing out how to get it to work in our car. He was very patience and we finally were able to get it to work with our Verizon phone. Very good experience. Thank you Alfonzo.
  • DB
    Denis Buga
    Oct 1, 2025
    5.0
    Was serviced by Alfonzo absolutely the most professional service and attention possible. He is very knowledgeable and willing to assist in any way possible. Best place ever! Thank you Alfonzo!!!

Frequently Asked Questions About Verizon

Where is the Verizon store in Huntley located?

The Verizon store is located at 12320 S Il Route 47, Huntley, IL 60142.

What are the operating hours of the Verizon store at 12320 S Il Route 47?

The Verizon store is open Monday to Saturday from 9:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.