Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
720 reviews
5 stars
666
4 stars
23
3 stars6
2 stars7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joyy, Emalie, and Kyle.
Efficiency
Several reviews highlighted the quick and efficient service provided by staff, particularly in resolving issues and processing transactions.
Staff Knowledge
Customers frequently noted the staff's expertise in handling various phone-related issues and providing accurate information.
Mixed Experiences
While many reviews were positive, there were significant complaints regarding misleading promotions and issues with trade-ins, indicating inconsistency in service.
Store Environment
The store atmosphere was described as friendly and welcoming, contributing to a positive shopping experience for many customers.
- CEConni EpsteinNov 14, 20255.0Friendly and knowledgeable. Anticipates questions. Great a problem solving.
- ABAnthony BOct 25, 20255.0Great service
- CLCatalina LopezOct 17, 20255.0Joyy was friendly and helpful!
- VLValentine LegerOct 13, 20255.0Emily was awesome! So efficient, kind and knowledgeable and she was able to resolve my issue swiftly even while handling multiple customers at once!
- CHCandice HopkinsOct 10, 20255.0Joy was so kind, patient and willing to help. Helped me get the best deal and accessories. Ty for your time and your charm.
Frequently Asked Questions About Verizon
What products and services does Verizon at 6238 Main St offer?
Verizon offers wireless and home solutions including smartphones, tablets, mobile hot-spots, accessories, internet and home phone services.
What are the operating hours for Verizon in Downers Grove?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup services.
What payment methods are accepted at Verizon Downers Grove?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing options, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating available.
Does Verizon offer same-day delivery or curbside pickup?
No, Verizon does not offer same-day delivery or curbside pickup at this location.
Can I get free Wi-Fi at Verizon's Downers Grove store?
Yes, free Wi-Fi is available at this Verizon location.
Are there any beauty salons near Verizon where I can visit before or after shopping?
Yes, Elle Hair Salon, J K Super Nails, and Bo Nails are nearby beauty salons you can visit before or after your trip to Verizon.
What dining options are available near Verizon in Downers Grove?
Nearby dining options include Dairy Queen for ice cream and burgers, Teddy's Red Hots for American fast food and hot dogs, and 7-Eleven convenience store for quick snacks.
Are there any financial services or ATMs close to Verizon?
Yes, CoinFlip Bitcoin ATM and LibertyX Bitcoin ATM are close by, providing financial and currency exchange services.