Business Details
About
Cell Phone Store
Mobile Generation offers wireless and home solutions from the nation’s leading provider, Verizon Wireless. Our products and services include smartphones, tablets, mobile hot-spots, accessories, and home services such as internet and home phone. We’re the people who keep you connected, take your life mobile and deliver the level of convenience you depend on. Speed. Power. Innovation. The cutting-edge devices you want. The wireless technology and services you need. Technology that powers your life, connects your world.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.8
728 reviews
5 stars
674
4 stars
23
3 stars6
2 stars7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
The majority of reviews praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Joyy, Emaile, and Kyle.
Efficiency
Many customers noted the quick and efficient service they received, often highlighting how staff members resolved issues swiftly.
Mixed Experiences
While many reviews were positive, there were significant complaints about misleading promotions and poor handling of trade-ins, indicating a lack of consistency in service quality.
Staff Knowledge
Customers frequently commented on the staff's product knowledge and ability to answer questions, contributing to a positive overall experience.
- JKjessica koonce6 days ago5.0I had a good experience!! Joy was super sweet and funny! She made the experience so fast and let me know all the new features of my phone! Definitely recommend this Verizon
- 1U1 imposter among usDec 12, 20255.0Great customer service
- DBDiana BolzDec 11, 20255.0Very helpful. Took care of us as fast as he could.
- NKNoah KaczkowskiDec 6, 20255.0Emaile was very helpful and able to answer all of my questions. Even some of the harder ones, she was able to at least give me an answer or a way to get an answer. She was very kind and helpful through the while process
- MAMati AkkNov 26, 20255.0This Verizon location is exceptional in service, product knowledge and understanding the customer's requirements. With that said , I have to give special acknowledgement to Emaile for providing me with outstanding service, solving all of my issues and reminding me of why I have been a loyal Verizon customer for over 26 years. Thank you, Emaile and Matt.
Frequently Asked Questions About Verizon
What products and services does Verizon at 6238 Main St offer?
Verizon offers wireless and home solutions including smartphones, tablets, mobile hot-spots, accessories, internet and home phone services.
What are the operating hours for Verizon in Downers Grove?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Verizon at this location provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup services.
What payment methods are accepted at Verizon Downers Grove?
They accept American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Diners Club, Discover, Financing options, Mastercard, Samsung Pay, and Visa.
Is the Verizon store wheelchair accessible?
Yes, the store has wheelchair accessible entrance, parking, and seating available.
Does Verizon offer same-day delivery or curbside pickup?
No, Verizon does not offer same-day delivery or curbside pickup at this location.
Can I get free Wi-Fi at Verizon's Downers Grove store?
Yes, free Wi-Fi is available at this Verizon location.
Are there any beauty salons near Verizon where I can visit before or after shopping?
Yes, Elle Hair Salon, J K Super Nails, and Bo Nails are nearby beauty salons you can visit before or after your trip to Verizon.
What dining options are available near Verizon in Downers Grove?
Nearby dining options include Dairy Queen for ice cream and burgers, Teddy's Red Hots for American fast food and hot dogs, and 7-Eleven convenience store for quick snacks.
Are there any financial services or ATMs close to Verizon?
Yes, CoinFlip Bitcoin ATM and LibertyX Bitcoin ATM are close by, providing financial and currency exchange services.