Business Details
About
Cell Phone Store
TCC Collinsville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1124 Collinsville Crossing Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
612 reviews
5 stars
588
4 stars3
3 stars7
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, friendliness, and professionalism, particularly highlighting employees like Jake and Zack.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a positive customer experience.
Positive Experiences
Numerous customers reported having excellent experiences at the store, often mentioning quick service and effective problem resolution.
Sales Assistance
Several reviews highlighted the staff's ability to assist with phone upgrades and plan changes, making the process smooth and stress-free.
Store Environment
Customers appreciated the store's atmosphere, describing it as pleasant and well-organized.
- RKryan kneedler1 day ago5.0Zack was awesome So helpful !
- TRTom RocheOct 24, 20255.0Best
- JSJerry StoneOct 22, 20255.0Jessica has amazing customer service.
- KBKathy BeyerOct 13, 20251.0Zack W. was our salesperson. My parents are in their 80’s. My brother got the phone for my mom. She never texted or called on it. She kept it in the box at home. She wanted to return it. We were within the 30 days and tried to take it back today. He tried to say there was a scratch. You couldn’t see a scratch. He wouldn’t let us talk to a manager. He needs to be fired. He had no reason to not return the phone.
- EMEdward MuertzOct 13, 20255.0Zack was a tremendous help
Frequently Asked Questions About Verizon
What types of products does Verizon at 1124 Collinsville Crossing Blvd offer?
They offer smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, mobile hotspots, and Verizon home internet services.
What are the regular store hours for the Verizon location in Collinsville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Collinsville offer in-store pickup?
Yes, in-store pickup is available at this location for your convenience.
Can I schedule an appointment at Verizon Collinsville?
Yes, appointments can be scheduled online via https://www.tccrocks.com/appointments/.
What brands of mobile devices are available at this Verizon retailer?
They carry popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
What services does Verizon Collinsville offer for businesses?
They provide services including business accounts, device activation, upgrades, prepaid plans, bill payments, and free bill analysis for businesses.
How can I contact Verizon Collinsville by phone?
You can reach them at +1 618-344-7608 during business hours.
Are there any nearby food options if I visit Verizon Collinsville?
Yes, nearby you can find Qdoba Mexican Restaurant, Smoothie King for quick smoothies, Penn Station East Coast Subs, and Little Caesars Pizza for various dining options.
What nearby stores might be of interest for shopping after visiting Verizon Collinsville?
Nearby shopping includes Collinsville Crossing shopping center, Dollar Tree for discount goods, Jan's Hallmark Shop for gifts, and GameStop for video games and entertainment.
What nearby military recruiting stations are close to Verizon Collinsville?
There are several nearby, including the U.S. Army Recruiting Station Collinsville, US Army Recruiting - Collinsville, US Navy Enlisted Recruiting, and the Navy Recruiting Station Collinsville Illinois.