Business Details
About
Cell Phone StoreTCC
TCC Collinsville, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 1124 Collinsville Crossing Blvd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
626 reviews
5 stars
602
4 stars3
3 stars7
2 stars2
1 star
12
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Jake, Zack, and Nathan.
Sales Experience
Many reviews highlighted positive experiences during the sales process, with staff assisting in phone upgrades and plan changes efficiently.
Store Environment
The store was noted for its pleasant atmosphere and cleanliness, contributing to a positive shopping experience.
Issue Resolution
While most feedback was positive, there were some complaints regarding unresolved issues with phone purchases and returns, indicating a need for improved problem-solving.
- EPEvandia ProthroDec 20, 20255.0Zach great service and patience. JOB well done.
- RKryan kneedlerNov 23, 20255.0Zack was awesome So helpful !
- TRTom RocheOct 24, 20255.0Best
- JSJerry StoneOct 22, 20255.0Jessica has amazing customer service.
- KBKathy BeyerOct 13, 20251.0Zack W. was our salesperson. My parents are in their 80’s. My brother got the phone for my mom. She never texted or called on it. She kept it in the box at home. She wanted to return it. We were within the 30 days and tried to take it back today. He tried to say there was a scratch. You couldn’t see a scratch. He wouldn’t let us talk to a manager. He needs to be fired. He had no reason to not return the phone.
Frequently Asked Questions About Verizon
What types of products does Verizon at 1124 Collinsville Crossing Blvd offer?
They offer smartphones, tablets, wireless devices, accessories like phone cases and chargers, smart watches, mobile hotspots, and Verizon home internet services.
What are the regular store hours for the Verizon location in Collinsville?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon Collinsville offer in-store pickup?
Yes, in-store pickup is available at this location for your convenience.
Can I schedule an appointment at Verizon Collinsville?
Yes, appointments can be scheduled online via https://www.tccrocks.com/appointments/.
What brands of mobile devices are available at this Verizon retailer?
They carry popular brands such as Apple, Samsung, Motorola, LG, HTC, and Google.
What services does Verizon Collinsville offer for businesses?
They provide services including business accounts, device activation, upgrades, prepaid plans, bill payments, and free bill analysis for businesses.
How can I contact Verizon Collinsville by phone?
You can reach them at +1 618-344-7608 during business hours.
Are there any nearby food options if I visit Verizon Collinsville?
Yes, nearby you can find Qdoba Mexican Restaurant, Smoothie King for quick smoothies, Penn Station East Coast Subs, and Little Caesars Pizza for various dining options.
What nearby stores might be of interest for shopping after visiting Verizon Collinsville?
Nearby shopping includes Collinsville Crossing shopping center, Dollar Tree for discount goods, Jan's Hallmark Shop for gifts, and GameStop for video games and entertainment.
What nearby military recruiting stations are close to Verizon Collinsville?
There are several nearby, including the U.S. Army Recruiting Station Collinsville, US Army Recruiting - Collinsville, US Navy Enlisted Recruiting, and the Navy Recruiting Station Collinsville Illinois.