Business Details
About
Cell Phone Store
TCC Chillicothe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 226 N 4th St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
562 reviews
5 stars
541
4 stars8
3 stars4
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and patient, particularly highlighting employees like Bill, Austin, and Caleb.
Knowledgeable Staff
Customers frequently noted the staff's expertise and ability to solve problems efficiently, with specific mentions of employees like Megan and Ethan.
Store Cleanliness
The store was described as clean, organized, and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, there were some negative experiences related to service quality and unresolved issues, particularly regarding promotions and management responsiveness.
Efficient Service
Several customers appreciated the quick and efficient service they received, especially when setting up new devices or resolving issues.
- STSteven Tunis2 days ago1.0Worst store I've ever been in. They want all my private information to pay a verizon bill and refuse to do it without all my information. They want my email and everything just to send me junk all the time. NEVER go into this store
- JBjennifer beebeOct 24, 20255.0I had such a great experience at the Verizon store in Chillicothe! Angelo was friendly, patient, and really took the time to explain everything clearly. They made sure I understood my options and helped me find the best plan and phone for my needs. It’s refreshing to walk into a store and be treated with kindness and professionalism — no pressure, just genuine help. The store was clean, organized, and welcoming. I left feeling confident and well taken care of. Highly recommend this location to anyone needing honest and dependable service!
- VOVicki OwensSep 19, 20255.0Angelo went above and beyond to attempt to solve my problems and he did! I would highly recommend our local Verizon (TCC) store.
- CJChris JohnsonJul 1, 20252.0Went to location today. The location was closed. This was at 10:30 in the morning. When I tried to open the door it was locked. However, a young lady came to the door I said, we are closed due to staffing issues. However, she let me explain the problem. I was having with my phone. She then tells me that the problem that I'm having is not a Verizon problem in a very rude tone.. I told her that anything that interrupts my ability to communicate on a phone that I pay payments to Verizon, for is a Verizon problem. She told me to take the phone to Geek Squad. Because it's not a Verizon problem while her tone was getting ruder with me the entire time. I then asked for her name and informed her that I would be reporting this incident. She then tells me no. I'm not giving you my name and to be quite honest, I don't care. At that point. I was a child and called her an expletive. Wish the situation.Would have went differently
- AWAnthony WakelandApr 12, 20235.0I was in there with a phone screen issue and was instantly helped in a timely fashion! The employee gave me a much cheaper and simpler solution then what I was initially looking for, as always highly recommend this store!
Frequently Asked Questions About Verizon
Where is the TCC Chillicothe Verizon authorized retailer located?
TCC Chillicothe is located at 226 N 4th St, Chillicothe, IL 61523.
What are the operating hours of TCC Chillicothe?
TCC Chillicothe is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What brands of devices does TCC Chillicothe offer?
They offer devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does TCC Chillicothe offer in-store pickup services?
Yes, in-store pickup is available at TCC Chillicothe.
Can I schedule an appointment or service with TCC Chillicothe online?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What types of products and services does TCC Chillicothe provide?
They provide smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and Verizon wireless plans, among others.
How does TCC Chillicothe support the local community?
Proceeds from every purchase at TCC Chillicothe go directly toward doing good in the local community.
What are some nearby dining options if I visit TCC Chillicothe?
Nearby dining options include Slide Inn, Sams Chicago Style Hot Dogs, and El Molcajete Mexican Restaurant where customers can enjoy meals before or after their visit.
Are there any nearby medical or health services close to TCC Chillicothe?
Yes, nearby medical services include Miracle-Ear Hearing Aid Center, Smalltown Dental Chillicothe, and OSF Medical Group - Primary Care.
What other nearby services can customers access while visiting TCC Chillicothe?
Customers can also visit nearby places such as UPS Authorized Shipping Provider for shipping needs and gorgeous nails and spa for beauty services.