Business Details
About
Cell Phone StoreTCC
TCC Chillicothe, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 226 N 4th St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
576 reviews
5 stars
555
4 stars8
3 stars4
2 stars2
1 star7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Bill, Austin, and Caleb.
Store Experience
Several reviews highlighted the store's cleanliness and organization, contributing to a welcoming atmosphere.
Staffing Issues
Some customers expressed frustration with long wait times and staffing shortages, indicating a need for more employees during busy periods.
Mixed Experiences
While many reviews were positive, there were a few negative experiences related to billing issues and customer service, particularly regarding management responsiveness.
- KHKathleen HarmsJan 3, 20265.0We had a great experience! Everything was explained thoroughly to us and all of our questions were answered.
- STSteven TunisNov 21, 20251.0Worst store I've ever been in. They want all my private information to pay a verizon bill and refuse to do it without all my information. They want my email and everything just to send me junk all the time. NEVER go into this store
- JBjennifer beebeOct 24, 20255.0I had such a great experience at the Verizon store in Chillicothe! Angelo was friendly, patient, and really took the time to explain everything clearly. They made sure I understood my options and helped me find the best plan and phone for my needs. It’s refreshing to walk into a store and be treated with kindness and professionalism — no pressure, just genuine help. The store was clean, organized, and welcoming. I left feeling confident and well taken care of. Highly recommend this location to anyone needing honest and dependable service!
- VOVicki OwensSep 19, 20255.0Angelo went above and beyond to attempt to solve my problems and he did! I would highly recommend our local Verizon (TCC) store.
Frequently Asked Questions About Verizon
Where is the TCC Chillicothe Verizon authorized retailer located?
TCC Chillicothe is located at 226 N 4th St, Chillicothe, IL 61523.
What are the operating hours of TCC Chillicothe?
TCC Chillicothe is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
What brands of devices does TCC Chillicothe offer?
They offer devices from Apple, Samsung, Motorola, LG, HTC, and Google.
Does TCC Chillicothe offer in-store pickup services?
Yes, in-store pickup is available at TCC Chillicothe.
Can I schedule an appointment or service with TCC Chillicothe online?
Yes, appointments can be scheduled online at https://www.tccrocks.com/appointments/.
What types of products and services does TCC Chillicothe provide?
They provide smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and Verizon wireless plans, among others.
How does TCC Chillicothe support the local community?
Proceeds from every purchase at TCC Chillicothe go directly toward doing good in the local community.
What are some nearby dining options if I visit TCC Chillicothe?
Nearby dining options include Slide Inn, Sams Chicago Style Hot Dogs, and El Molcajete Mexican Restaurant where customers can enjoy meals before or after their visit.
Are there any nearby medical or health services close to TCC Chillicothe?
Yes, nearby medical services include Miracle-Ear Hearing Aid Center, Smalltown Dental Chillicothe, and OSF Medical Group - Primary Care.
What other nearby services can customers access while visiting TCC Chillicothe?
Customers can also visit nearby places such as UPS Authorized Shipping Provider for shipping needs and gorgeous nails and spa for beauty services.