Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Berwyn for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
300 reviews
5 stars
150
4 stars
35
3 stars
31
2 stars
21
1 star
63
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their helpfulness, while others were criticized for being rude or unhelpful.
Employee Performance
Several employees, particularly Melissa, Cruz, and Rocio, were highlighted for their exceptional service and knowledge, while others were noted for poor performance.
Store Experience
Customers appreciated the cleanliness and friendly atmosphere of the store, but some reported long wait times and issues with service.
Transparency and Pricing
Concerns were raised about transparency in pricing and promotions, with some customers feeling misled about costs and services.
- CFCk Frausto2 days ago5.0I went in to get help activating one of my phones. After few days trying with customer service at home i decided to go the store to see if some one can help me in person. Some guy attended to me at first but walked away and I couldn't find him anymore. Than this gut Jaime stepped in and took over. Very nice very polite and very patient with me. Then boom my phone was activated. I was so appreciative to Jaime. Thank you
- MLMaria Loya6 days ago5.0Cruz is awesome! He was able to help out my mom. Great customer service
- YDYurii DDec 22, 20251.0Lazy workers . Don’t do their job properly! Never again.
- NTNika ThomasNov 19, 20255.0Cruz was the best sales rep at the Berwyn location. He has a great personality and knows his job. Highly recommended!
- VAValerie AvalosNov 8, 20255.0Melissa from Verizon helped my sister and I upgrade our phones. She was very knowledgeable and kind. I had previously tried to upgrade my phone at the Verizon in River Forest but their customer service was poor compared to the service i received in Berwyn with Melissa. We are very grateful to her.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Berwyn?
The Verizon store in Berwyn is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Which brands of smartphones and devices does the Verizon Berwyn store offer?
The store offers brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I schedule an appointment at the Verizon store in Berwyn online?
Yes, you can schedule your in-store appointment online or via the My Verizon app for your convenience.
Does the Verizon store in Berwyn offer in-store pickup and delivery options?
Yes, they offer in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas for online orders.
What types of services are available at the Verizon store in Berwyn?
The store provides mobile plans, wireless internet plans, and voice plans, along with business cell phones, hotspots, tablets, and laptops.
What payment methods are accepted at Verizon in Berwyn?
They accept debit cards, paychecks, and mobile NFC payments. Cash is not required.
Is free Wi-Fi available at the Verizon Berwyn store?
Yes, the store offers free Wi-Fi for customers.
Are there nearby dining options where I can eat before or after visiting Verizon in Berwyn?
Yes, nearby dining options include Five Guys, Chipotle Mexican Grill, Buffalo Wild Wings, Smoothie King, and Starbucks, among others.
What nearby shopping centers are close to the Verizon store in Berwyn?
Berwyn Gateway Plaza and North Riverside Plaza are nearby shopping centers where you can shop before or after your visit.
Are there other telecommunications providers near the Verizon Berwyn store?
Yes, there is a T-Mobile store nearby for alternative mobile phone and telecommunications services.