Business Details
About
Cell Phone StoreTCC
TCC Benton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 109 N Central St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
901 reviews
5 stars
871
4 stars8
3 stars6
2 stars5
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amber, Dawson, and Kimberly.
Mixed Experiences
While many reviews highlighted excellent service, there were also complaints about misleading policies and negative experiences, particularly regarding activation and billing.
Employee Recognition
Several customers specifically named employees for their outstanding service, indicating a strong team presence and individual contributions to customer satisfaction.
Store Environment
Customers generally found the store environment to be pleasant and accommodating, with staff willing to assist with various needs.
- JMJerry Mason3 days ago5.0Thanks Kimberly for fixing me up!
- SDSondra Dooley4 days ago5.0Kyle was grrat!
- SKSamantha KimbleDec 11, 20251.0Went to pick up a cell phone I bought my son for Christmas. I’ve done this many times before. The staff member forced me to activate tonight so now I have to give my son his Christmas gift tonight. The staff member stated that this was policy now, however, after speaking with Verizon this evening they stated that this is not policy and you can activate your phone whenever you like. Really disappointed in the staff member lying to he the “sale”!
- RRRuthDec 7, 20255.0Great service from Kimberly!
- SFSusan FrassatoNov 14, 20255.0Kyle was excellent in helping with purchasing my new phone. Explained all the added features that made my experience pleasant...I'm sure he's a valued employee
Frequently Asked Questions About Verizon
What products and services does Verizon at 109 N Central St Benton offer?
Verizon at 109 N Central St Benton offers smartphones, tablets, wireless devices, Verizon home internet, mobile accessories, and services like prepaid plans, bill payments, device activation, and total mobile protection.
What are the store hours for Verizon at 109 N Central St Benton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at Benton offer in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
How can I make an appointment or schedule a visit to Verizon Benton?
You can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
Which popular phone brands are available at Verizon Benton?
Verizon Benton carries major phone brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What benefits does shopping at this Verizon authorized retailer provide to the local community?
Proceeds from every purchase at this Verizon authorized retailer go directly toward supporting local community initiatives.
What nearby dining options can customers explore before or after visiting Verizon Benton?
Customers can enjoy dining at nearby restaurants such as McDonald's, Wendy's, Keyaki Sushi Hibachi Steakhouse, Applebee's Grill + Bar, and La Flor Mexican Restaurant.
Are there fitness centers near Verizon Benton where customers can work out?
Yes, nearby fitness centers include Stark Total Body Fitness and Tan as well as Rise Performance Benton, both offering various active life and fitness services.
Where can I find convenient gas stations and general stores near the Verizon Benton location?
Nearby options include Casey's General Store, Murphy USA, and Midway One Stop which offers gas, convenience items, and tobacco products.
How can the nearby AT&T Store help customers comparing wireless plans?
The nearby AT&T Store provides an alternative option for mobile phone and telecommunications services, allowing customers to compare plans and devices with Verizon Benton to make informed choices.