Business Details
About
Cell Phone Store
TCC Benton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 109 N Central St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
889 reviews
5 stars
860
4 stars8
3 stars6
2 stars5
1 star10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, particularly highlighting employees like Kimberly, Amber, and Dawson.
Problem Resolution
Several reviews noted that staff were effective in resolving issues quickly and efficiently, with many customers expressing satisfaction with the solutions provided.
Product Knowledge
Customers appreciated the staff's expertise in guiding them through phone selections and setups, indicating a strong understanding of products and services.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with billing and perceived pressure to purchase higher-priced items.
Overall Satisfaction
The majority of reviews reflected a high level of satisfaction with the service received, with many customers expressing a willingness to recommend the store to others.
- JLJames Lowery4 days ago5.0Just about the most excellent customer service that I could get with my circumstances. Thank you for the help
- SFSusan FrassatoNov 14, 20255.0Kyle was excellent in helping with purchasing my new phone. Explained all the added features that made my experience pleasant...I'm sure he's a valued employee
- KFKathie FlowersNov 11, 20255.0The young man who helped my mother get a new phone was fantastic. We were at the Benton IL store, she had a much better experience than she did at the Marion store. He was very helpful and she is very satisfied!
- KAKatie ApelgrenNov 9, 20255.0Keagen is amazing to work with. He got me a new phone ordered and assisted me with switching from AT&T to Verizon. Highly recommend this store!
- LBLisa BrownOct 31, 20255.0Nice and very helpful
Frequently Asked Questions About Verizon
What products and services does Verizon at 109 N Central St Benton offer?
Verizon at 109 N Central St Benton offers smartphones, tablets, wireless devices, Verizon home internet, mobile accessories, and services like prepaid plans, bill payments, device activation, and total mobile protection.
What are the store hours for Verizon at 109 N Central St Benton?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
Does Verizon at Benton offer in-store and curbside pickup options?
Yes, Verizon offers both in-store pickup and curbside pickup services for customer convenience.
How can I make an appointment or schedule a visit to Verizon Benton?
You can schedule an appointment through their online reservation page at https://www.tccrocks.com/appointments/.
Which popular phone brands are available at Verizon Benton?
Verizon Benton carries major phone brands including Apple, Samsung, Motorola, LG, HTC, and Google.
What benefits does shopping at this Verizon authorized retailer provide to the local community?
Proceeds from every purchase at this Verizon authorized retailer go directly toward supporting local community initiatives.
What nearby dining options can customers explore before or after visiting Verizon Benton?
Customers can enjoy dining at nearby restaurants such as McDonald's, Wendy's, Keyaki Sushi Hibachi Steakhouse, Applebee's Grill + Bar, and La Flor Mexican Restaurant.
Are there fitness centers near Verizon Benton where customers can work out?
Yes, nearby fitness centers include Stark Total Body Fitness and Tan as well as Rise Performance Benton, both offering various active life and fitness services.
Where can I find convenient gas stations and general stores near the Verizon Benton location?
Nearby options include Casey's General Store, Murphy USA, and Midway One Stop which offers gas, convenience items, and tobacco products.
How can the nearby AT&T Store help customers comparing wireless plans?
The nearby AT&T Store provides an alternative option for mobile phone and telecommunications services, allowing customers to compare plans and devices with Verizon Benton to make informed choices.