Verizon

4.9
904 reviews

About

Cell Phone StoreTCC
TCC Benton, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 109 N Central St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
109 N Central St, Benton, IL
62812, United States

Hours

Reviews

4.9
901 reviews
5 stars
871
4 stars
8
3 stars
6
2 stars
5
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Amber, Dawson, and Kimberly.

Mixed Experiences

While many reviews highlighted excellent service, there were also complaints about misleading policies and negative experiences, particularly regarding activation and billing.

Employee Recognition

Several customers specifically named employees for their outstanding service, indicating a strong team presence and individual contributions to customer satisfaction.

Store Environment

Customers generally found the store environment to be pleasant and accommodating, with staff willing to assist with various needs.
  • JM
    Jerry Mason
    3 days ago
    5.0
    Thanks Kimberly for fixing me up!
  • SD
    Sondra Dooley
    4 days ago
    5.0
    Kyle was grrat!
  • SK
    Samantha Kimble
    Dec 11, 2025
    1.0
    Went to pick up a cell phone I bought my son for Christmas. I’ve done this many times before. The staff member forced me to activate tonight so now I have to give my son his Christmas gift tonight. The staff member stated that this was policy now, however, after speaking with Verizon this evening they stated that this is not policy and you can activate your phone whenever you like. Really disappointed in the staff member lying to he the “sale”!
  • RR
    Ruth
    Dec 7, 2025
    5.0
    Great service from Kimberly!
  • SF
    Susan Frassato
    Nov 14, 2025
    5.0
    Kyle was excellent in helping with purchasing my new phone. Explained all the added features that made my experience pleasant...I'm sure he's a valued employee

Frequently Asked Questions About Verizon

What products and services does Verizon at 109 N Central St Benton offer?

Verizon at 109 N Central St Benton offers smartphones, tablets, wireless devices, Verizon home internet, mobile accessories, and services like prepaid plans, bill payments, device activation, and total mobile protection.

What are the store hours for Verizon at 109 N Central St Benton?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.