Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Antioch, IL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
200 reviews
5 stars
161
4 stars
11
3 stars
4
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees like Jayla, Rachel, and Travis for their exceptional service.
Knowledgeable Staff
Numerous reviews noted the staff's extensive knowledge about products and services, which contributed to positive customer experiences.
Long Wait Times
Several customers expressed frustration with long wait times, especially during busy periods with insufficient staff.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service consistency and issues with specific employees.
Store Environment
The store was described as clean and organized, although some customers mentioned it being small.
- COCharles OberlinOct 23, 20255.010/10 highly reccomend amanda was amazing
- JKJosh KriegOct 23, 20255.0Great service. Spunky and assertive
- KAkaylee andersonOct 4, 20255.0Jayla was amazing! Such a fun character! Always so positive, and willing to help any which way possible. The experience I had was phenomenal and everyone who walks in that door deserves Jayla! Thank you so much Verizon!
- BABenjamin AntonelliAug 5, 20255.0Excellent service and a very quick, seamless transaction. They are very thorough and have all the answers to any questions. Highly recommend the Antioch location for Verizon! Jayla and Lawrence are pros ✔️
- HGHeather GJul 26, 20252.0It's a Saturday and one person is working. Whoever they are helping has been taking an hour and a half but they were here even before then so probably more??? I get it's a smaller town but one person on a Saturday is insane.
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Antioch offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the regular store hours for Victra in Antioch?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer located in Antioch?
It is located at 485 E State Route 173, Antioch, IL 60002.
Can I pick up my online orders at the Victra store in Antioch?
Yes, the store offers in-store pickup for orders.
Which payment methods are accepted at Victra in Antioch?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra in Antioch provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to its customers.
What brands of devices and accessories can I find at Victra?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
Is Victra in Antioch accessible to Spanish-speaking customers?
Yes, they provide services in English and Spanish.
Are there any popular restaurants near Victra in Antioch for a meal before or after your visit?
Yes, nearby options include Popeyes® Louisiana Kitchen, Jersey Mike's Subs, Arby's, Jimmy John's, and Culver's for a variety of fast food and American cuisine.
What automotive services are available near the Victra store in Antioch?
Nearby automotive services include Car-X Tire & Auto, Fast Tire, Tredroc Tire Services, Pomp's Tire Service, Antioch Tire, Murphy USA gas station, and Walmart Auto Care Centers, which customers can visit for vehicle maintenance.
Where can customers get a haircut nearby when visiting Victra in Antioch?
Sport Clips Haircuts of Antioch is nearby for customers who want to get a haircut.