Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Antioch, IL. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
204 reviews
5 stars
165
4 stars
11
3 stars
4
2 stars
4
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and knowledgeable staff, highlighting their professionalism and willingness to help.
Consultation Experience
Several reviews noted positive experiences during consultations for phone upgrades and data transfers, with specific employees receiving commendations for their thoroughness.
Wait Times
Some customers expressed frustration with long wait times, particularly when the store was understaffed during busy hours.
Mixed Experiences
While many reviews were positive, there were also complaints about inconsistent service and negative experiences with specific employees.
- DTDavid ThomasDec 31, 20255.0Very professional consultation in selecting a new phone and restoring my data
- LSLaima SabitovDec 11, 20255.0Today I when to Antioch Verizon store. The representative her name is Lupe was very friendly and professional. She was taking her time to explain about my phone and availability what I could do. If I need more help I will always come back to this location and ask for Lupe. Thank you
- SWSue WieseDec 4, 20255.0The young man who helped us did a great job. He said he had only been at that location for a few weeks. I felt like I got the best service.
- COCharles OberlinOct 23, 20255.010/10 highly reccomend amanda was amazing
- JKJosh KriegOct 23, 20255.0Great service. Spunky and assertive
Frequently Asked Questions About Verizon
What types of wireless devices does Victra in Antioch offer?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, and accessories.
What are the regular store hours for Victra in Antioch?
The store is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is the Victra Verizon Authorized Retailer located in Antioch?
It is located at 485 E State Route 173, Antioch, IL 60002.
Can I pick up my online orders at the Victra store in Antioch?
Yes, the store offers in-store pickup for orders.
Which payment methods are accepted at Victra in Antioch?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does Victra in Antioch provide free Wi-Fi for customers?
Yes, the store offers free Wi-Fi to its customers.
What brands of devices and accessories can I find at Victra?
Victra carries brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate, Otterbox, and Mophie.
Is Victra in Antioch accessible to Spanish-speaking customers?
Yes, they provide services in English and Spanish.
Are there any popular restaurants near Victra in Antioch for a meal before or after your visit?
Yes, nearby options include Popeyes® Louisiana Kitchen, Jersey Mike's Subs, Arby's, Jimmy John's, and Culver's for a variety of fast food and American cuisine.
What automotive services are available near the Victra store in Antioch?
Nearby automotive services include Car-X Tire & Auto, Fast Tire, Tredroc Tire Services, Pomp's Tire Service, Antioch Tire, Murphy USA gas station, and Walmart Auto Care Centers, which customers can visit for vehicle maintenance.
Where can customers get a haircut nearby when visiting Victra in Antioch?
Sport Clips Haircuts of Antioch is nearby for customers who want to get a haircut.