Verizon

4.7
649 reviews

About

Cell Phone StoreTCC
TCC Sandpoint, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 201 E Superior St.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
201 E Superior St, Sandpoint, ID
83864, United States

Hours

Reviews

4.8
640 reviews
5 stars
586
4 stars
12
3 stars
7
2 stars
8
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with many specific mentions of employees like Chaz, Owen, and Hains.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers noting that their issues were resolved in a timely manner.

Product Knowledge

Staff demonstrated strong product knowledge, assisting customers with phone upgrades, billing issues, and technical support effectively.

Mixed Experiences

While most feedback was positive, there were a few negative experiences related to miscommunication and issues with phone upgrades.
  • KT
    Kathleen Terry
    2 days ago
    5.0
    Hains was absolutely wonderful and magic
  • MM
    Marietta
    Dec 29, 2025
    5.0
    Great experience, Haines at the Sandpoint store was so patient and helpful. After spending 3 hours at an AT&T store trying to port my number, Haines got it done in under 15 minutes with Verizon. Amazing, so impressed!
  • DS
    Deb Schomer
    Dec 16, 2025
    5.0
    My husband and I worked with Haines and Owen this past week upgrading our phones. Being boomers we needed extra assistance getting things set up. They were both patient, informative and helpful. It was by far our best phone buying experience so far! 👍🏻
  • 11
    122MTH
    Dec 16, 2025
    5.0
    Kai rules! I moved here 6 months ago,, upgraded my phone and every visit or call I've made here has been professionally and rapidly handled. I am recommending Sandpoint Verizon to everyone I meet and know. Mike H.
  • TW
    Trynide Williams
    Dec 14, 2025
    5.0
    Chaz was an absolute great help with what I needed. My phone broke at work, and this wonderful man was able to help me get a new phone in very little time. Would recommend whoever needs help to go there. Great services and great prices.

Frequently Asked Questions About Verizon

Where is TCC Sandpoint Verizon store located?

TCC Sandpoint Verizon store is located at 201 E Superior St, Sandpoint, ID 83864.

What are the operating hours of TCC Sandpoint Verizon store?

The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.