Business Details
About
Cell Phone Store
TCC Sandpoint, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 201 E Superior St.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.8
645 reviews
5 stars
591
4 stars
12
3 stars7
2 stars8
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being knowledgeable, helpful, and friendly, with many specific mentions of employees like Owen, Chaz, and Hains.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers appreciating the minimal wait times and fast resolutions to their issues.
Problem Resolution
Several customers noted that staff members were effective in resolving complex issues, such as billing problems and phone upgrades, often going above and beyond to assist.
Professionalism
The professionalism of the staff was frequently mentioned, with customers feeling respected and valued during their interactions.
Positive Atmosphere
The store was described as having a positive and welcoming atmosphere, contributing to an overall enjoyable customer experience.
- NKNancy KusterNov 15, 20255.0Owen was so helpful!! AMAZING!!
- CCChris CrossinghamNov 12, 20255.0Owen was a great help. He helped me set up auto pay. He is courteous and kind.
- WWWilliam WhiteNov 6, 20255.0Chad was very helpful he was great helping me setup grannies phone. And gave us the best deal for her.
- JLjeffrey leeNov 3, 20255.0We had a great experience with Chaz, we came in with 4 phones with the numbers messed up and none working. He is a genius and had it figured out and working in no time!!! He was kind and super knowledgeable!!
- LDL DeTOct 19, 20255.0Kai couldn't have been more helpful, patient, polite and knowledgeable. He resolved a very complicated issue for me. I wish others had his level of customer service!
Frequently Asked Questions About Verizon
Where is TCC Sandpoint Verizon store located?
TCC Sandpoint Verizon store is located at 201 E Superior St, Sandpoint, ID 83864.
What are the operating hours of TCC Sandpoint Verizon store?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 5:00 PM.
What types of products does TCC Sandpoint offer?
They offer smartphones, tablets, wireless devices, home internet, phone cases, accessories, smart watches, and more from brands like Apple, Samsung, Google, Motorola, and LG.
Does TCC Sandpoint Verizon offer in-store pickup and curbside pickup?
Yes, TCC Sandpoint offers both in-store pickup and curbside pickup services.
What services can I expect at TCC Sandpoint Verizon?
Services include prepaid plans, bill payments, business accounts, new lines, upgrades, device activation and financing, Verizon wireless plans, total mobile protection, and no contract plans.
How can I make an appointment at TCC Sandpoint Verizon?
You can make an appointment online at https://www.tccrocks.com/appointments/.
What Verizon network coverage does TCC Sandpoint provide?
TCC Sandpoint offers the latest devices with Verizon network coverage including 5G service for consumers and businesses.
Are there nearby dining options close to TCC Sandpoint Verizon store?
Yes, nearby dining options include Powder Hound Pizza and China Kitchen, great places to enjoy a meal before or after your visit.
Where can I find financial services near TCC Sandpoint Verizon?
Mountain West Bank is located close by, offering banking and financial services you might find convenient.
Can I visit other local services when at TCC Sandpoint Verizon?
Yes, nearby you can visit Welcome Home Healthcare Services, Bonner County Courthouse, and Eye Clinic of Sandpoint for healthcare, legal, and eye care needs.