Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Rigby, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
294 reviews
5 stars
249
4 stars
11
3 stars
5
2 stars
5
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, particularly highlighting individuals like Marx, Ryan, and Zaden.
Long Wait Times
Several reviews mentioned long wait times in the store, especially when there was only one employee available to assist multiple customers.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, including poor service and unresolved problems.
Sales Practices
Some customers expressed dissatisfaction with sales tactics, feeling pressured into unnecessary purchases or misled about promotions.
Technical Assistance
Customers appreciated the technical support provided by staff, especially in resolving phone issues and transferring data.
- PLPaul Loe5 days ago5.0Great service, fast and knowledgeable
- JGJohn GreenOct 2, 20255.0Lilian was awesome!
- RRRyan's ReviewsAug 28, 20255.0Super friendly and answered all the questions I had
- KGKarissa GortonAug 7, 20251.0After spending over 4 hours on the phone with customer service I was finally told to just go into the store. I made an appointment for 6pm and walked into the store at 5:15. Even though we had a 6:00 appointment, we had to wait until after 6:20 to be helped. There was only one guy working. He had to facetime someone with each customer in order to help him because he had no idea what he was doing. While waiting, I bought what I needed online and all I had to do was pick it up. He still took forever helping us. I hate to complain but this experience was ridiculous. All we had to do was pick up a SIM card and we still waited nearly 2 hours.
- JCJackie CobbleyJul 28, 20255.0Marx was absolutely awesome today at the Rigby Verizon Store. He was able to recover and transfer all of my husband's phone info- inspite of only being able to use maybe 1/4 of the destroyed screen. He helped us get the best new phone and plan for our needs. He was patient and understanding while dealing with our 'old folk tech skills'. Our experience was 5 star because of him. Thanks Marx!
Frequently Asked Questions About Verizon
What products does Verizon at 234 S State Street in Rigby offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Rigby, ID?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What services can I get at this Verizon location?
Services include new lines, upgrades, new devices, and accessories purchases.
Does Verizon in Rigby support in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment options are accepted at Verizon in Rigby?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands are available at Verizon in Rigby?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the Verizon store.
Are there any nearby dining options to Verizon in Rigby?
Nearby dining options include Subway, Arctic Circle, Little Caesars Pizza, Champs Chicken, Fiesta Ole, Off Ramp Bar and Grill, and Dolly's Subway Club, which customers can visit before or after their Verizon store visit.
What other telecommunications businesses are near Verizon in Rigby?
Nearby telecommunications stores include Victra — Verizon Authorized Retailer and GoWireless Verizon Premium Retailer, providing additional options for mobile phones and accessories.
What local attractions are near Verizon in Rigby?
Local attractions near Verizon include the Jefferson County Museum and Farnsworth TV and Pioneer Museum, great places to visit when in the area.