Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Rigby, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
295 reviews
5 stars
250
4 stars
10
3 stars
5
2 stars
5
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received high praise for their knowledge and helpfulness, while others were criticized for being rude and unhelpful.
Wait Times
Many customers reported long wait times, especially when there were few employees available to assist.
Product Knowledge
Some staff demonstrated excellent product knowledge, while others were noted for providing incorrect information.
Store Management
Several reviews highlighted issues with store management, including unresponsiveness and poor handling of customer complaints.
Overall Experience
Experiences varied widely, with some customers expressing satisfaction and others feeling frustrated and dissatisfied.
- BZBridgett ZauggDec 31, 20255.0Lillia was amazing to work with!! She was so understanding of our situation and went above and beyond to provide good customer service!
- KWKatie WheelerNov 26, 20251.0We did not have a good experience at the Verizon in Rigby, ID. The wait was terrible and we were told false information out of laziness. They don't know their products very well, and sold my husband a woman's watch size. And I got a large watch face and watch band. They had no idea there were different sizes. We tried to switch and it was a nightmare so we left. As a long time customer, I was very disappointed.
- PLPaul LoeNov 18, 20255.0Great service, fast and knowledgeable
- JGJohn GreenOct 2, 20255.0Lilian was awesome!
- RRRyan's ReviewsAug 28, 20255.0Super friendly and answered all the questions I had
Frequently Asked Questions About Verizon
What products does Verizon at 234 S State Street in Rigby offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Rigby, ID?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 5:00 PM.
What services can I get at this Verizon location?
Services include new lines, upgrades, new devices, and accessories purchases.
Does Verizon in Rigby support in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What payment options are accepted at Verizon in Rigby?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands are available at Verizon in Rigby?
Brands include Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Otterbox and Mophie.
Is there free Wi-Fi available at the Verizon store?
Yes, free Wi-Fi is available for customers at the Verizon store.
Are there any nearby dining options to Verizon in Rigby?
Nearby dining options include Subway, Arctic Circle, Little Caesars Pizza, Champs Chicken, Fiesta Ole, Off Ramp Bar and Grill, and Dolly's Subway Club, which customers can visit before or after their Verizon store visit.
What other telecommunications businesses are near Verizon in Rigby?
Nearby telecommunications stores include Victra — Verizon Authorized Retailer and GoWireless Verizon Premium Retailer, providing additional options for mobile phones and accessories.
What local attractions are near Verizon in Rigby?
Local attractions near Verizon include the Jefferson County Museum and Farnsworth TV and Pioneer Museum, great places to visit when in the area.