About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Rexburg, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
412 reviews
5 stars
333
4 stars
20
3 stars5
2 stars6
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Marx, Jared, and Zaden.
Inconsistency
Several reviews highlighted inconsistent service experiences, with some customers receiving excellent assistance while others faced rude or unhelpful staff.
Management Issues
Feedback indicated dissatisfaction with management, particularly regarding accountability and responsiveness to customer issues.
Long Wait Times
Customers frequently reported long wait times and inefficiencies in service, leading to frustration during their visits.
Sales Practices
Some reviews expressed concerns about aggressive sales tactics and hidden fees, leading to dissatisfaction with the overall purchasing experience.
- CPCody ParkinsonNov 11, 20255.0The manager Scott and Marx were able to help me work through a couple issues and were just super easy to work with - 10/10 would only come to this Verizon store
- AWalex williamsNov 11, 20255.0Great service and expertise
- EBEm BriggsAug 8, 20255.0Corey was amazing, I think we ran into every problem that we could and he handled it amazingly! 10/10
- DWDebra WaltersJul 26, 20255.0Marx was very good good customer service his manager was very good
- JCJim CrainJul 25, 20255.0Scott was a godsend. We had a terrible experience at Walmart and he got us all set up properly with a better plan. We’ll be coming back to this Verizon store with any future needs and/or questions.
Frequently Asked Questions About Verizon
What type of products does Verizon in Rexburg offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and others.
What services can I get at the Verizon Authorized Retailer in Rexburg?
You can get new lines, upgrades, new devices, and accessories at the Verizon Authorized Retailer in Rexburg.
What are the store hours for the Verizon location in Rexburg?
The store is open Monday through Saturday from 10:00 AM to 7:00 PM and is closed on Sundays.
Does this Verizon store offer in-store pickup for orders?
Yes, the Verizon store offers in-store pickup services.
What payment options are accepted at the Verizon retail store in Rexburg?
Payments can be made via American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Rexburg provide free Wi-Fi and accept mobile NFC payments?
Yes, the store offers free Wi-Fi and accepts mobile NFC payments.
What languages are spoken at the Verizon Authorized Retailer in Rexburg?
The store's staff speaks English and Spanish to assist customers.
Are there any notable places near the Verizon store in Rexburg where customers can dine after their visit?
Yes, nearby dining options include Casa De Ochoa (Mexican restaurant), Taco Box (Mexican and smoothie bar), Da Pineapple Grill (Hawaiian and sushi restaurant), Subway (sandwich shop), New Fong's (Chinese restaurant), Masala Indian Cuisine, Hogi Yogi, Shake Out (burger restaurant), and Sugarbeast (ice cream and candy store).
Are there any places nearby Verizon where I can get professional or wellness services?
Nearby professional and wellness services include Vantage Marketing for business advertising and AromaTechnique for aromatherapy and mental health counseling.
What are some nearby accommodations if I am visiting Rexburg and shopping at Verizon?
Nearby accommodations include Bunkhouse Apartments-BYU-I Approved Men's Housing, Brooklyn Apartments, Arcadia Apartments, The Colonial House Apartments, Delta Phi Apartments, Heritage Apartments, and Harris Hall Apartments.