Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Preston, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
308 reviews
5 stars
272
4 stars
9
3 stars
5
2 stars2
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and patience of staff, particularly Zach, Nathan, and Kalli, while some expressed dissatisfaction with the service quality and long wait times.
Sales Experience
Several reviews highlighted positive experiences with sales representatives who provided thorough assistance and helped customers find the right plans and devices.
Store Management
The store manager received commendations for effectively managing customer interactions and ensuring a welcoming environment, although some customers reported issues with staff availability.
Billing Issues
Multiple customers raised concerns about billing practices, including unexpected charges and difficulties with reimbursements, indicating a need for improved transparency.
Store Environment
While many appreciated the friendly atmosphere and knowledgeable staff, some customers reported frustrations with long wait times and the store's operational hours.
- VMVicki Martin5 days ago5.0We love the verizon store in Preston Idaho! Kalli was so helpful today and we appreciated her knowledge and detail.
- DHDavid HawkesNov 2, 20255.0Victoria was very helpful. She was able to undo the mistakes that costumer service made with my account and get the right phone for me.
- LOLindsay Neal ObergSep 26, 20255.0Tristan was extremely patient and helpful with our frustrating Verizon issue. Thank you!!!
- CSCaitlin SchmidtSep 19, 20255.0Kalli and Ricky are super helpful. We took a lot of their time and energy and they were patient, friendly, and professional.
- MGMaurine GravesAug 25, 20255.0The process took a while but the sales persons kept working to get everything set up. Thank you!
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Preston?
You can find a full range of wireless devices including smartphones, tablets, home internet, smartwatches, accessories, and more at the Verizon store.
What are the store hours for the Verizon retailer in Preston?
The Verizon store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does the Verizon store in Preston offer in-store pickup for online orders?
Yes, in-store pickup is available for customers at the Verizon store in Preston.
What payment methods are accepted at the Verizon store?
The store accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store in Preston?
Yes, free Wi-Fi is available for customers inside the Verizon store.
Can I recycle my old electronics at the Verizon store?
Yes, the Verizon store offers electronic recycling services.
Where is the Verizon store located in Preston, Idaho?
The Verizon store is located at 51 N State St, Preston, ID 83263.
What are some nearby places I can visit around the Verizon store at 51 N State St in Preston?
Nearby places include NAPA Auto Parts - Auto Parts of Preston for your automotive needs, the Candy Shop for sweets and bakery items, and the Preston Golf Course for active outdoor fun.
Is there a bank nearby if I need to withdraw cash before visiting the Verizon store?
Yes, Wells Fargo Bank, offering ATMs and banking services, is located near the Verizon store in Preston.
What nearby stores offer furniture or home goods in Preston close to the Verizon store?
Nearby you can find U and I Furniture Co, a furniture and appliance store, as well as DMR Home & Apothecary for home goods and shopping needs.