Business Details
About
Cell Phone StoreTCC
TCC Ponderay, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 477100 N Highway 95.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
942 reviews
5 stars
895
4 stars14
3 stars3
2 stars7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being helpful, knowledgeable, and friendly, with specific mentions of employees like Joe, Corey, and Sam.
Sales Experience
Many reviews highlighted a positive sales experience, noting that staff did not pressure customers and provided genuine assistance.
Problem Resolution
Several customers appreciated the staff's ability to resolve issues efficiently, with many mentioning successful phone upgrades and problem-solving.
Staff Recommendations
Customers frequently recommended specific employees, particularly Joe and Corey, indicating a strong preference for their service.
- JJJen1 day ago5.0Nick was my hero and mama's awesome to !! Very helpful and professional. Thank you soo much!!
- HHHanna Huson1 day ago5.0Amazing, Amazing!!! Nic was sooo helpful, patient, very polite 😁 Love him!!!
- LGLeslie GilletDec 31, 20255.0Sam provided outstanding awesome service to me today! This required a lot of patience, problem solving, and courteous communication to a senior RN with an 8 yo Apple phone who didnt know her Apple code!!!
- JJJo JacksonDec 19, 20255.0Joe was wonderful and very helpful. My husband and I both upgraded our phones. In the past the process has been tedious and frustrating but Joe made it very easy and enjoyable.
- KOKristy OvermanDec 16, 20255.0Went in to get a screen protector for my old cracked iPhone. Had a feeling I was going to get sold a new phone. Which I did from Jo. It didn’t feel weird and salesy, how it can be sometimes. All the promos are about confusing, it is what it is, but Jo took care of me. And at the same time another customer sitting next to me. I came out with a new phone and a better internet system for my business. Enjoyed the interaction with Jo. He made it easy and genuine. Will def look for him again.
Frequently Asked Questions About Verizon
What products and services does Verizon in Ponderay offer?
Verizon in Ponderay offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation and financing, business accounts, prepaid plans, and award-winning customer service.
Where is the Verizon store located in Ponderay?
The Verizon store is located at 477100 N Highway 95, Ponderay, ID 83852.
What are the store hours for Verizon in Ponderay?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Ponderay offer in-store or curbside pickup options?
Yes, Verizon in Ponderay offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or service through Verizon Ponderay online?
Yes, you can schedule appointments online via https://www.tccrocks.com/appointments/.
Which brands of devices can I find at Verizon in Ponderay?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at Verizon in Ponderay.
What special protection plan does Verizon Ponderay promote?
Verizon Ponderay promotes the Total Mobile Protection plan to help keep your devices covered.
What nearby dining options are available around Verizon in Ponderay?
Nearby dining options include Flavors of Phoenicia (Lebanese and Arabian cuisine), Starbucks for coffee, Wendy's and Burger King for fast food, Slates Prime Time Grill & Sports Bar, Farmhouse Kitchen + Bar, Taco Bell for Mexican food, and Sweet Lou's Restaurant and Bar.
Are there coffee shops near Verizon Ponderay where I can relax before or after my visit?
Yes, you can visit nearby coffee shops like Starbucks and Creekside Coffee Bar to relax and enjoy beverages before or after your visit to Verizon.
What outdoor or recreational places are near Verizon in Ponderay?
Nearby outdoor spots include Pend Oreille Bay Trail, a scenic lakeside trail perfect for walking or biking, and Sam Owens Campgrounds for camping and beach activities.