Business Details
About
Cell Phone Store
TCC Ponderay, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 477100 N Highway 95.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
939 reviews
5 stars
893
4 stars14
3 stars2
2 stars7
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the helpfulness and professionalism of staff members, particularly Sam, Joe, Corey, and Jo.
Knowledgeable Staff
Many reviews highlighted the staff's knowledge and ability to assist with various phone and service issues.
Efficiency
Several customers noted quick and efficient service, with staff members resolving issues promptly.
Positive Experiences
Overall, customers reported very good experiences, often expressing gratitude for the assistance received.
Recommendations
Numerous customers recommended specific staff members, indicating a strong trust in their service.
- JCJune CampbellNov 12, 20255.0Corey is and has been very helpful in every time I have dealt with him.
- JBJeanette BergmanNov 9, 20255.0Sam has been very professional multitasking in this store like you cannot believe he is just amazing. This is the second time this week. He is very respectful and kind. His girlfriend dropped him off a coffee and she is wayyyy out of his league!
- MTMorgan TajanNov 4, 20255.0It was time to upgrade my phone, walked into the store and Corey was working. My daughter and I sat down with him. Corey was incredibly knowledgeable about products offered, he assisted us with making choices, he answered many questions with a smile. We were not quite done with our purchases when it was closing time and he was kind enough to set us up with an appointment for the next day, which happened to be his day off to come in and finish our purchase. I would recommend Corey and this store 109% of the time.
- JJJesseNov 3, 20255.0Kia,the mgr. Did a fabulous job setting up my new phone with the service and plan that I requested. I highly recommend Kia and Nick also. I will come back to this outlet and recommend Verizon. Thanks!
- CNCarolyn NesbittOct 29, 20255.0Sam is incredible! He is highly intelligent & very helpful! Definitely a keeper-I know-I’m 81 years old & I know great service when I have it! Thank you for having such excellent service from an individual! Carolyn
Frequently Asked Questions About Verizon
What products and services does Verizon in Ponderay offer?
Verizon in Ponderay offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation and financing, business accounts, prepaid plans, and award-winning customer service.
Where is the Verizon store located in Ponderay?
The Verizon store is located at 477100 N Highway 95, Ponderay, ID 83852.
What are the store hours for Verizon in Ponderay?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 10:00 AM to 5:00 PM.
Does Verizon in Ponderay offer in-store or curbside pickup options?
Yes, Verizon in Ponderay offers both in-store pickup and curbside pickup services.
Can I schedule an appointment or service through Verizon Ponderay online?
Yes, you can schedule appointments online via https://www.tccrocks.com/appointments/.
Which brands of devices can I find at Verizon in Ponderay?
You can find devices from Apple, Samsung, Motorola, LG, HTC, and Google at Verizon in Ponderay.
What special protection plan does Verizon Ponderay promote?
Verizon Ponderay promotes the Total Mobile Protection plan to help keep your devices covered.
What nearby dining options are available around Verizon in Ponderay?
Nearby dining options include Flavors of Phoenicia (Lebanese and Arabian cuisine), Starbucks for coffee, Wendy's and Burger King for fast food, Slates Prime Time Grill & Sports Bar, Farmhouse Kitchen + Bar, Taco Bell for Mexican food, and Sweet Lou's Restaurant and Bar.
Are there coffee shops near Verizon Ponderay where I can relax before or after my visit?
Yes, you can visit nearby coffee shops like Starbucks and Creekside Coffee Bar to relax and enjoy beverages before or after your visit to Verizon.
What outdoor or recreational places are near Verizon in Ponderay?
Nearby outdoor spots include Pend Oreille Bay Trail, a scenic lakeside trail perfect for walking or biking, and Sam Owens Campgrounds for camping and beach activities.