Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Meridian, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
193 reviews
5 stars
171
4 stars
6
3 stars0
2 stars0
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being knowledgeable, friendly, and helpful, with specific mentions of employees like Colby, Jeremiah, and Wyatt for their exceptional service.
Store Experience
Customers reported a positive atmosphere in the store, with many noting that the staff made the experience enjoyable and engaging.
Sales Practices
Some reviews highlighted concerns about upselling and undisclosed fees, indicating a lack of transparency in the sales process.
Technical Assistance
Several customers appreciated the staff's ability to assist with technical issues and setup, although there were instances of dissatisfaction regarding service for online orders.
- PFPeggy Farrand2 days ago5.0Colby was wonderful! Very friendly and helpful. Answered all my questions! Got me all set up with new phone! His customer service is a 10+. He helped other customers at same time! And showed excellent knowledge and customer service to everyone! He said he works at the new Location in Star Idaho and if I need anything else I’ll definitely go to the location he is at!
- KBKelly Blair4 days ago5.0Colby spent all the time I needed to help me set up my new phone and was a lot of fun to talk to.
- MFMarlene FolkmanNov 7, 20255.0A very nice and knowledgeable young man helped get my new IPhone 17 set up at the Verizon store!
- PGPatty and GlennNov 3, 20255.0Staff was knowledgeable and very helpful with no pressure
- GHGina HallOct 23, 20255.0Hudson was my representative at the Meridian store. He got me Signed up with a new phone and fixed all the details. I had walked into a Verizon store in Meridian on Meridian Rd an hour earlier. No one spoke to me as I walked in nor did they offer to help me. I stood there 15 minutes with no acknowledgment so I left. Hudson was excellent with customer service. Store manager Jeremiah was also there and also helped me a week later. He is excellent as well.
Frequently Asked Questions About Verizon
What products does Verizon at 4865 N Ten Mile Rd offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.
What are the store hours for Verizon in Meridian, ID?
The Verizon store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does this Verizon location provide in-store pickup?
Yes, in-store pickup is available at this Verizon location.
What payment options are accepted at Verizon?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can customers get device protection and accessories at Verizon?
Yes, Verizon offers accessories and device protection for a variety of wireless devices.
Is the Verizon store at 4865 N Ten Mile Rd accessible for Spanish speakers?
Yes, the Verizon store offers services in both English and Spanish.
Can I recycle my old electronics at Verizon in Meridian?
Yes, this Verizon location provides electronics recycling services.
What nearby dining options are available before or after visiting Verizon?
Near Verizon, there are several dining options including Marco's Pizza for Italian food, Panda Express for Chinese cuisine, Starbucks for coffee, Four Seasons Sushi and Asian Bistro, The Chicken Shanty, Broken Yolk Cafe, and Subway.
Are there convenient stores or gas stations near Verizon?
Yes, nearby convenience stores and gas stations include ExtraMile and Chevron, which can be useful for quick stops during your visit.
What other services are available near Verizon that customers might find useful?
Nearby services include FedEx Office Print & Ship Center for shipping needs, Western Union for money transfer services, and Jackson Hewitt Tax Service for financial advising.