Verizon

4.6
539 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Meridian, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
520 S Meridian Rd, Meridian, ID
83642, United States

Hours

Reviews

4.6
538 reviews
5 stars
448
4 stars
24
3 stars
20
2 stars
9
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their helpfulness, patience, and knowledge, highlighting specific employees who provided excellent service.

Store Experience

Several reviews mentioned long wait times and issues with customer acknowledgment upon entering the store, indicating a need for better management during busy periods.

Product Knowledge

Customers appreciated the staff's ability to explain options and provide tailored recommendations without being pushy.

Mixed Reviews

While many had positive experiences, some customers reported rude service and dissatisfaction with specific employees, suggesting inconsistency in service quality.
  • MS
    Michael Swanson
    3 days ago
    5.0
    The Verizon representative Emily was very knowledgeable and a great help through the buying process. Very happy with the purchase! Thanks
  • KP
    Kimberly Parent
    6 days ago
    5.0
    Ryan and Nick worked hard to fix my problem. Ryan even helped me get my phone for way less ! 👏👏 I almost left Verizon today but because of these two employees I will stay
  • KP
    Kevin Parent
    6 days ago
    5.0
    After two days of running around with customer service on the phone I went to the store . Ryan and nick helped me quickly and efficiently
  • CR
    Cindy Rebelo
    Jan 3, 2026
    3.0
    Need better training. They didn’t ask us which 17 phone we wanted and gave us the wrong one. Same with the watch, it was a man’s watch not a woman’s.
  • CP
    Courtney Patten
    Dec 22, 2025
    5.0
    Emily Fish was excellent help and I would recommend her to all my friends!

Frequently Asked Questions About Verizon

What products and brands does Verizon in Meridian offer?

Verizon offers a full range of wireless devices including smartphones, tablets, wearable devices, and accessories from brands like Apple, Samsung, Motorola, Google, and more.

What services can I get at the Verizon authorized retailer in Meridian?

You can get new lines, upgrades, new devices, and purchase accessories at the store.