About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Emmett, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.6
342 reviews
5 stars
290
4 stars
20
3 stars
7
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brandon, Gage, and Hanna for their exceptional service.
Efficiency
Several reviews highlighted the efficiency of service, with customers noting quick assistance and smooth transactions, particularly during phone upgrades.
Staffing Issues
Some customers expressed frustration with long wait times due to understaffing, indicating that the store could benefit from having more employees available during busy periods.
Mixed Experiences
While many reviews were positive, there were also complaints about billing issues and inconsistent service, suggesting a need for improvement in communication and problem resolution.
- ALAnnette LutesDec 9, 20255.0Working with Cody in the Emmett office was wonderful
- LRLyndsay RainsDec 1, 20255.0Always friendly and helpful
- MTMelissa TuckerNov 13, 20255.0Very nice & helpful
- CCCindy ConnerOct 28, 20255.0They were very helpful.
- SHSabrina HowellOct 20, 20255.0Marcus was so helpful upgrading three phones in one day. He graciously stayed late to help with the activation when we ran into some issues. We appreciate his help and kindness to make the transition as smooth as possible.
Frequently Asked Questions About Verizon
What products are available at the Verizon store in Emmett, ID?
The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What brands does the Victra Verizon Authorized Retailer carry?
They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.
What services can I get at the Verizon store in Emmett?
You can get new lines, upgrades, new devices, and accessories at this location.
What are the store hours for the Verizon retailer in Emmett?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 12:00 PM to 5:00 PM.
Does the Verizon store in Emmett offer in-store pickup?
Yes, the store offers in-store pickup services.
What payment options are accepted at the Emmett Verizon store?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Is there free Wi-Fi available at the Verizon store in Emmett?
Yes, the store provides free Wi-Fi for customers.
What restaurants are near the Verizon store where I can grab a meal before or after shopping?
Nearby dining options include Papa Murphy's Take 'N' Bake Pizza, Happy Teriyaki, Subway, ZENSHI Handcrafted Sushi, and Sonic Drive-In.
Are there convenient coffee shops near the Verizon store in Emmett?
Yes, Starbucks is located nearby, providing a great spot for coffee either before or after your visit.
If I need banking or ATM services near the Verizon store, where can I go?
Nearby options include U.S. Bank Branch, U.S. Bank ATM, and Coinme for financial services and currency exchange.