Verizon

4.6
341 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Emmett, ID. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
620 Hwy 16, Emmett, ID
83617, United States

Hours

Reviews

4.6
339 reviews
5 stars
287
4 stars
20
3 stars
7
2 stars
7
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Brandon, Gage, and Hanna.

Efficiency

Several reviews highlighted the quick and efficient service provided by the staff, with many customers noting they were assisted promptly.

Staffing Issues

Some customers reported long wait times due to understaffing, leading to frustration and dissatisfaction.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which helped them make informed decisions.

Mixed Experiences

While many reviews were positive, there were also complaints about billing issues and poor experiences with certain employees.
  • MT
    Melissa Tucker
    Nov 13, 2025
    5.0
    Very nice & helpful
  • CC
    Cindy Conner
    Oct 28, 2025
    5.0
    They were very helpful.
  • SH
    Sabrina Howell
    Oct 20, 2025
    5.0
    Marcus was so helpful upgrading three phones in one day. He graciously stayed late to help with the activation when we ran into some issues. We appreciate his help and kindness to make the transition as smooth as possible.
  • LK
    Lisa Keys
    Sep 9, 2025
    5.0
    Great service. Very efficient, helpful, and knowledgeable.
  • RE
    Rachel Eisenbeiss
    Jun 24, 2025
    5.0
    Friendly and helpful staff, answered any questions we had, was very knowledgeable in the products and promos. Was very diligent in helping us switching all our data to our new phones and making sure we had everything we needed.

Frequently Asked Questions About Verizon

What products are available at the Verizon store in Emmett, ID?

The store offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What brands does the Victra Verizon Authorized Retailer carry?

They carry brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and various accessory brands like Casemate and Otterbox.