Verizon

4.7
802 reviews

About

Cell Phone Store
TCC Coeur D Alene, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 430 W Hanley Ave.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

Verizon
430 W Hanley Ave, Coeur D Alene, ID
83815, United States

Hours

Reviews

4.7
787 reviews
5 stars
690
4 stars
26
3 stars
17
2 stars
7
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being knowledgeable, friendly, and patient, particularly highlighting employees like Angel, Quin, and Scott.

Efficiency

Many reviews noted quick and efficient service, with staff resolving issues and completing transactions in a timely manner.

Product Knowledge

Employees demonstrated a strong understanding of products and services, helping customers make informed decisions.

Positive Experiences

Numerous customers reported having enjoyable experiences, often mentioning the pleasant demeanor of the staff.

Recommendations

Several customers expressed a willingness to recommend specific employees, particularly Quin and Scott, for their exceptional service.
  • CS
    Colin Schmidt
    6 days ago
    5.0
    Angel. She was super awesome and really kind. I thought it would be like 3 hours it took 20 minutes. She helped me dad who was kind of uneasy with computers to ease the process. She was great!
  • VV
    Valandaril
    Nov 11, 2025
    5.0
    Just went through a number port from ATT. Angel was our rep and she was AMAZING!Thank you Angel! Keep it up.
  • CW
    Clyde Weller
    Nov 4, 2025
    5.0
    Quin is great to work with. Takes the time to take care of her customers
  • TD
    Taylor DeSmidt
    Oct 25, 2025
    5.0
    We had such an incredible experience with Angel here. She was so incredibly patient with some rather impatient customers, and handled everyone's issues with a smile and kind tone. She was multitasking through multiple phone calls and tech issues, and handled our phone upgrade and transfer with ease. We were so grateful to have her help!
  • AL
    Axis Landscape LLC
    Oct 25, 2025
    5.0
    Angel was not only fun to talk with while getting my new phone set up, but she is super knowledgeable about tech and Verizon’s services. She’s a straight shooter and is not the type to try and hook you into something that you don’t want! Highly recommend seeing her for any of your phone needs.

Frequently Asked Questions About Verizon

What products and services does Verizon at 430 W Hanley Ave offer?

Verizon at 430 W Hanley Ave offers smartphones, tablets, wireless devices, Verizon home internet, accessories, device activation, upgrades, and more with Verizon network coverage including 5G service.

What are the store hours for Verizon in Coeur D Alene?

The Verizon store at 430 W Hanley Ave is open Monday to Saturday from 9:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.