Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Okoboji, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
My husband came in and purchased a new phone with all the accessories. The gentleman that was helping him set up his new phone received a phone call from management forcing him to take his break immediately even though he protested that he was in the middle of a phone setup. He passed off the transaction to a lady. She completely ignored him, wouldn't make eye contact, didn't finish his phone set up, told him it was easy and he could do it himself, ignored my husbands questions and started talking around him to someone else that just came in the door. CLEARLY only concerned about her commission with the new sale. My husband then spent the next several hours trying to figure out how to transfer information from his old phone to his new phone and finish the setup that WE PAID FOR. We will be looking for alternatives other than Verizon.
LB
Lori Beltran
Sep 20, 2025
5.0
Laura was so helpful and really took her time with me.
CL
corrine lundell
Aug 19, 2025
5.0
christian was very knowledgeable, friendly and represented Verizon very well. Great service and an excellent employee.
JM
Josh M
Aug 9, 2025
5.0
Very patient sales staff. Answered all my questions and ensured our family had all devices set up.