Verizon

4.7
235 reviews
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Business Details

1805 Highway 71 N, Okoboji, IA
51355, United States
(712) 380-4087
https://www.victra.com
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About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Okoboji, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1805 Highway 71 N, Okoboji, IA
51355, United States

Hours

Reviews

4.7
235 reviews
5 stars
204
4 stars
16
3 stars
1
2 stars
1
1 star
13

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Chris, Boston, and Chandler.

Mixed Experiences

While some customers had excellent experiences, others reported poor service, particularly regarding phone setups and issues with staff attention.

Sales Practices

Several reviews expressed dissatisfaction with perceived aggressive sales tactics and issues with pricing transparency.

Store Environment

The store was generally described as clean and well-organized, contributing to a positive shopping experience.
  • CC
    C C
    Dec 26, 2025
    5.0
    Fantastic customer service by Tia at the store this week. I took my new phone in after feeling overwhelmed by all that it required to get my phone set up. Tia quickly helped me and got everything done for me within ten minutes. Tia was very positive and helpful making this an anxiety-free experience. Ten stars to Tia for a job well done!
  • BB
    Blue Bell
    Sep 24, 2025
    1.0
    My husband came in and purchased a new phone with all the accessories. The gentleman that was helping him set up his new phone received a phone call from management forcing him to take his break immediately even though he protested that he was in the middle of a phone setup. He passed off the transaction to a lady. She completely ignored him, wouldn't make eye contact, didn't finish his phone set up, told him it was easy and he could do it himself, ignored my husbands questions and started talking around him to someone else that just came in the door. CLEARLY only concerned about her commission with the new sale. My husband then spent the next several hours trying to figure out how to transfer information from his old phone to his new phone and finish the setup that WE PAID FOR. We will be looking for alternatives other than Verizon.
  • LB
    Lori Beltran
    Sep 20, 2025
    5.0
    Laura was so helpful and really took her time with me.
  • CL
    corrine lundell
    Aug 19, 2025
    5.0
    christian was very knowledgeable, friendly and represented Verizon very well. Great service and an excellent employee.
  • JM
    Josh M
    Aug 9, 2025
    5.0
    Very patient sales staff. Answered all my questions and ensured our family had all devices set up.
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Frequently Asked Questions About Verizon

What types of products does Verizon in Okoboji offer?

Verizon in Okoboji offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more.

What are the operating hours of Verizon in Okoboji?

Verizon in Okoboji is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.