Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in North Liberty, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
160 reviews
5 stars
129
4 stars
7
3 stars2
2 stars1
1 star
21
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and knowledge.
Service Issues
Several reviews mentioned significant issues with service, including lost phones, billing problems, and unhelpful responses from staff.
Staff Knowledge
While many staff members were noted for their expertise, some customers experienced confusion and misinformation regarding plans and promotions.
Store Experience
Customers reported mixed experiences with wait times and staffing levels, indicating that the store can be understaffed during busy periods.
Overall Satisfaction
Despite some negative experiences, many customers expressed satisfaction with their purchases and the assistance they received.
- SSStrawbynNov 3, 20255.0Helped with simple activation problem that I thought was harder- associate was knowledgeable and professional
- DDDanOct 29, 20255.0Friendly quick and efficient service.
- VAVito AielloSep 26, 20255.0Mitch the goat
- ARAmanda RundquistSep 5, 20255.0We recently switched cell providers and worked with both Katie and Drake at this location. Both were excellent at explaining all of our options, finding ways to save us money, and explaining all our services and billing. They went above and beyond to make sure we had a good experience. 10/10 for both!
- RSRhonda SchulzJul 22, 20255.0I couldn't have been more pleased with the service. It was very professional, courteous, and the young man who helped me was very knowledgeable.
Frequently Asked Questions About Verizon
What wireless devices does Verizon in North Liberty offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more at their North Liberty location.
What are the operating hours of the Verizon store in North Liberty?
The Verizon store in North Liberty is open Monday through Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 5:00 PM, and closed on Sundays.
Does Verizon in North Liberty provide in-store pickup for online orders?
Yes, Verizon offers in-store pickup services at their North Liberty location.
Which payment methods are accepted at the Verizon North Liberty store?
The store accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Can I get device protection and accessories at Verizon in North Liberty?
Yes, the store provides accessories and device protection for your wireless devices.
What brands of mobile devices and accessories does Verizon North Liberty carry?
Verizon carries brands including Verizon Wireless, Samsung, Apple, Motorola, Casemate, Otterbox, Google, PureGear, Gear4, Incipio, Mophie, JLab, Eargo, Tech21, Clckr, and Urbanista.
Is free Wi-Fi available at the Verizon store in North Liberty?
Yes, the Verizon store offers free Wi-Fi to its customers.
What nearby places can I visit before or after shopping at Verizon in North Liberty?
Nearby places include Palm Beach Tan (tanning salon), Salon Brio (hair and beauty salon), and Corridor Coffee (coffee shop), which are great spots to relax or take care of yourself before or after your visit.
Are there dining options near Verizon North Liberty?
Yes, there are several restaurants nearby such as Taste Place (Chinese), Adelita's Mexican Grill, Paradise Indian Grill, and Sobremesa Cuisine Y Cantina (Mexican and bar).
How can I combine a visit to Verizon with some fitness activities nearby?
Close to Verizon are Fitness Sports stores specializing in running and walking shoes, and for outdoor enthusiasts, the Quail Creek Golf Course is nearby as well.