Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Newton, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
198 reviews
5 stars
160
4 stars
13
3 stars
6
2 stars
3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, often going above and beyond to assist with their needs.
Efficiency
Several reviews highlighted quick service and efficient problem-solving, with staff managing multiple customers effectively.
Mixed Experiences
While many had positive interactions, some customers reported poor service, long wait times, and issues with billing and account management.
Product Knowledge
Staff were frequently noted for their expertise in products and plans, helping customers find the best options for their needs.
Management Issues
There were complaints about management's handling of customer concerns, particularly regarding billing and service issues.
- LBLonnie BartonNov 17, 20255.0Didn't have to wait!!. Lady tried hard to get me the best deals. She really knew what she was doing.
- LWLuke WeishaarSep 13, 20255.0Excellent service and very helpful
- CVCurtis VanGilderAug 2, 20255.0They both worked very hard to get my problems solved! Fantastic customer service
- DBDoris BoydApr 4, 20195.0Phoebe is my cell rep, she is so awesome she does everything that I asked, explains everything it to me in a way that I can understand. If I need help with anything that's my go-to girl right there. So if you're shopping at this Verizon ask for Phoebe!!!!
Frequently Asked Questions About Verizon
What products and brands does Verizon in Newton, IA offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for Verizon in Newton?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Verizon in Newton offer in-store pickup services?
Yes, Verizon offers in-store pickup services for your convenience.
Which payment methods are accepted at Verizon in Newton?
Verizon accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What languages are spoken at the Verizon store in Newton?
The store provides service in both English and Spanish to accommodate a diverse customer base.
How can I contact Verizon in Newton for more information?
You can call them at +1 641-450-3601 or email info@victra.com for inquiries.
Are there any nearby stores where I can shop for electronics or mobile accessories near Verizon Newton?
Yes, nearby electronics and mobile phone stores include RadioShack, Victra — Verizon Authorized Retailer, and the adjacent Verizon store itself, where customers can compare options or find additional accessories.
What nearby convenience and dining options are available around Verizon in Newton?
Customers visiting Verizon can also access nearby dining options such as Arby's for fast food, and for convenience needs there is Dollar Tree, Aldi supermarket, and Casey's General Store close by.
Are there nearby service providers for automotive or repair needs near Verizon in Newton?
Yes, there are several nearby automotive-related services including Lauterbach Buick GMC dealership, Cupples Subaru Services for automotive repairs, and Murphy USA gas stations.
Can I find beauty and personal care services near Verizon in Newton?
Yes, nearby beauty salons and hair care services include Great Clips and SMARTSTYLE, offering convenient options for customers before or after visiting the Verizon store.