Verizon

4.7
241 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Harlan, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
1816 Chatburn Plz, Harlan, IA
51537, United States

Hours

Reviews

4.7
241 reviews
5 stars
202
4 stars
23
3 stars
6
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

The majority of reviews highlight excellent customer service, with many customers praising the staff for being friendly, knowledgeable, and helpful.

Staff Knowledge

Customers frequently noted the staff's expertise and ability to resolve issues efficiently, often mentioning specific employees by name for their exceptional service.

Wait Times

Several reviews mentioned long wait times, indicating that the store may be understaffed during busy periods.

Positive Experiences

Many customers reported positive experiences overall, expressing satisfaction with their purchases and the assistance they received.

Mixed Feedback

While most reviews were positive, there were a few negative comments regarding rude service and pressure to upsell products.
  • JS
    Janet Stuhr
    2 days ago
    5.0
    They knew what i wanted as I described to them.
  • BW
    brandon weis
    Nov 8, 2025
    5.0
    Wish the process was faster but Alex was great, and very knowledgeable.
  • DB
    Dennis Baldwin
    Oct 14, 2025
    5.0
    Excellent service.
  • AK
    Amy Keast
    Oct 3, 2025
    5.0
    Thanks for the great service, Ally.
  • JM
    Joann Miller
    Sep 24, 2025
    5.0
    Ally was very knowledgeable and helpful in upgrading to a new iPhone.

Frequently Asked Questions About Verizon

What products does Verizon in Harlan, IA offer?

Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the store hours for Verizon in Harlan, IA?

The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.