Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Harlan, IA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
244 reviews
5 stars
204
4 stars
24
3 stars
6
2 stars3
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of individual employees going above and beyond.
Service Speed
While many customers appreciated the service, several noted that the process could be slow, particularly during busy times.
Store Environment
Some reviews mentioned discomfort due to a lack of seating for waiting customers, indicating a need for improvement in the store's waiting area.
Mixed Experiences
A few customers reported negative experiences, including instances of poor customer service and upselling tactics.
- CHCarol HartvigsenJan 3, 20264.0Service was fine. The young gentleman that helped me yesterday was as helpful as he could be to a very not technically person as I am.
- DDDrew DavisDec 13, 20255.0I’ve been a Verizon customer for over 15 years. Got a new phone today and had the best experience I’ve had from any agent! Thanks Ashton! Great experience!
- BOBarb OnnenDec 11, 20255.0Bobbi and Ashton B were excellent with their knowledge and gladly answered my questions. Bobbi let me know how I can get a better plan at a lower price. Had been with my old plan for quite awhile.
- JSJanet StuhrNov 21, 20255.0They knew what i wanted as I described to them.
- BWbrandon weisNov 8, 20255.0Wish the process was faster but Alex was great, and very knowledgeable.
Frequently Asked Questions About Verizon
What products does Verizon in Harlan, IA offer?
Verizon offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the store hours for Verizon in Harlan, IA?
The store is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Which payment options are accepted at Verizon in Harlan, IA?
Payment options include American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Does Verizon in Harlan, IA offer in-store pickup?
Yes, Verizon offers in-store pickup services at this location.
What brands can I find at Verizon in Harlan, IA?
You can find brands including Verizon Wireless, Samsung, Apple, Motorola, Google, and several accessory brands like Casemate and Otterbox.
How can the Nearby Floral Elegance and Unique Gifts shop complement my visit to Verizon?
You can visit Floral Elegance and Unique Gifts nearby to pick up flowers or unique gifts before or after shopping for wireless devices and accessories at Verizon.
Are there any nearby dining options after visiting Verizon in Harlan?
Yes, Burger King and Border Fare Restaurant are close by, offering fast food and Tex-Mex or American cuisine for a meal after your visit to Verizon.
Where can I find pharmacy services near Verizon in Harlan, IA?
Pexton Pharmacy is located nearby, providing health and medical services that you can access before or after your visit to Verizon.
Does Verizon in Harlan accommodate customers who speak Spanish?
Yes, the store staff can assist customers in both English and Spanish.
How can I schedule or manage my Verizon services conveniently?
You can use the My Verizon app, available on the Apple App Store, to schedule and manage your Verizon services easily.