Verizon

4.9
350 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Grinnell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 521 Industrial Ave.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
521 Industrial Ave, Grinnell, IA
50112, United States

Hours

Reviews

4.9
345 reviews
5 stars
327
4 stars
8
3 stars
3
2 stars
1
1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially Kylah, Ari, and Kayla, received high praise for their exceptional customer service, patience, and willingness to help.

Knowledgeable Staff

Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.

Store Environment

The store was described as clean and welcoming, enhancing the overall customer experience.

Efficiency

Many reviews highlighted the quick and efficient service provided, with customers often in and out in a timely manner.

Mixed Experiences

While most feedback was positive, there were a few mentions of poor service or issues with wait times.
  • DM
    David Marroquin
    Nov 26, 2025
    5.0
    Very knowledgeable and helpful staff. They ran me through all of my possible options and helped me decide on the right plan for my needs!
  • LG
    Luke Goodman
    Nov 25, 2025
    5.0
    Gordon was absolutely fantastic! He helped us install our screen protectors quickly and with real care. He took his time to make sure everything was perfectly aligned, walked us through what he was doing, and made the whole experience easy and stress-free. On top of that, he was friendly, patient, and genuinely focused on making sure we left satisfied. Excellent customer service all around. Thank you, Gordon!
  • JJ
    Jessica
    Nov 18, 2025
    5.0
    Stopped into the Grinnell Verizon and spoke with Brandie and Gordon, they are great!
  • MM
    Mark Mackerman II (Mackerman)
    Nov 14, 2025
    5.0
    Very friendly and helpful workers. Thank you Gordon!
  • AH
    Ari Hamm
    Aug 29, 2025
    5.0
    Kylah gave exceptional assistance when it came to my billing problems by far the best experience I’ve ever had at any Verizon thanks Kylah and keep on doing the great work. Definitely a five star experience!!!

Frequently Asked Questions About Verizon

What products and services does Verizon at 521 Industrial Ave offer?

Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation and financing, wireless plans including 5G service, bill payments, business accounts, upgrades, and award-winning customer service.

What are the store hours for the Verizon at 521 Industrial Ave location?

The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.