Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Grinnell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 521 Industrial Ave.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
342 reviews
5 stars
324
4 stars
8
3 stars3
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Employees consistently received praise for their friendly, helpful, and knowledgeable service, with specific mentions of Kylah, Ari, and Kayla going above and beyond for customers.
Efficiency
Customers appreciated the quick and efficient service, often noting that their issues were resolved in a timely manner.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
Product Knowledge
Staff demonstrated strong knowledge of products and services, helping customers make informed decisions.
Mixed Experiences
While most reviews were positive, there were a few mentions of poor service, including instances of being ignored or dissatisfaction with pricing.
- JJJessica5 days ago5.0Stopped into the Grinnell Verizon and spoke with Brandie and Gordon, they are great!
- MMMark Mackerman II (Mackerman)Nov 14, 20255.0Very friendly and helpful workers. Thank you Gordon!
- BBBxnnyAug 29, 20255.0Kylah has great customer service. Very patient, and willing to help in any way she can. Store is always clean.
- AHAri HammAug 29, 20255.0Kylah gave exceptional assistance when it came to my billing problems by far the best experience I’ve ever had at any Verizon thanks Kylah and keep on doing the great work. Definitely a five star experience!!!
- DADeb ArmentJul 1, 20254.0Very helpful employees and remodel well done.
Frequently Asked Questions About Verizon
What products and services does Verizon at 521 Industrial Ave offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation and financing, wireless plans including 5G service, bill payments, business accounts, upgrades, and award-winning customer service.
What are the store hours for the Verizon at 521 Industrial Ave location?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Does Verizon at this location offer pickup or delivery services?
Yes, they offer both in-store pickup and curbside pickup services.
Which brands of mobile devices can I find at Verizon Grinnell?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at this Verizon authorized retailer.
What payment options are accepted at this Verizon store?
The store accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Verizon at 521 Industrial Ave accessible for wheelchair users?
Yes, the location has wheelchair accessible entrances and parking.
Are appointments required to visit Verizon at this location?
No, appointments are not required to visit this Verizon store.
What nearby places can customers visit before or after shopping at Verizon?
Customers can visit nearby places such as Walmart Grinnell for additional shopping needs, Casa Margaritas Mexican Restaurant for dining, and TyTy’s Nails for beauty services all located close to 521 Industrial Ave.
Is there another mobile phone store close to Verizon Grinnell?
Yes, there are nearby mobile phone stores including AT&T Store and T-Mobile, offering alternative options for mobile services and devices.
Can I combine a visit to Verizon with other services in the area?
Absolutely, while visiting Verizon, you can also access services like Jackson Hewitt Tax Service for tax preparation or Bailey’s Funny Farm for pet grooming nearby.