Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Grinnell, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 521 Industrial Ave.
Details
- DeliveryAvailable
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.9
345 reviews
5 stars
327
4 stars
8
3 stars3
2 stars1
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, especially Kylah, Ari, and Kayla, received high praise for their exceptional customer service, patience, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's extensive knowledge about products and services, which contributed to a positive experience.
Store Environment
The store was described as clean and welcoming, enhancing the overall customer experience.
Efficiency
Many reviews highlighted the quick and efficient service provided, with customers often in and out in a timely manner.
Mixed Experiences
While most feedback was positive, there were a few mentions of poor service or issues with wait times.
- DMDavid MarroquinNov 26, 20255.0Very knowledgeable and helpful staff. They ran me through all of my possible options and helped me decide on the right plan for my needs!
- LGLuke GoodmanNov 25, 20255.0Gordon was absolutely fantastic! He helped us install our screen protectors quickly and with real care. He took his time to make sure everything was perfectly aligned, walked us through what he was doing, and made the whole experience easy and stress-free. On top of that, he was friendly, patient, and genuinely focused on making sure we left satisfied. Excellent customer service all around. Thank you, Gordon!
- JJJessicaNov 18, 20255.0Stopped into the Grinnell Verizon and spoke with Brandie and Gordon, they are great!
- MMMark Mackerman II (Mackerman)Nov 14, 20255.0Very friendly and helpful workers. Thank you Gordon!
- AHAri HammAug 29, 20255.0Kylah gave exceptional assistance when it came to my billing problems by far the best experience I’ve ever had at any Verizon thanks Kylah and keep on doing the great work. Definitely a five star experience!!!
Frequently Asked Questions About Verizon
What products and services does Verizon at 521 Industrial Ave offer?
Verizon offers smartphones, tablets, Verizon home internet, accessories, device activation and financing, wireless plans including 5G service, bill payments, business accounts, upgrades, and award-winning customer service.
What are the store hours for the Verizon at 521 Industrial Ave location?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and is closed on Sundays.
Does Verizon at this location offer pickup or delivery services?
Yes, they offer both in-store pickup and curbside pickup services.
Which brands of mobile devices can I find at Verizon Grinnell?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at this Verizon authorized retailer.
What payment options are accepted at this Verizon store?
The store accepts American Express, Cash, Check, Discover, Financing, Mastercard, and Visa.
Is Verizon at 521 Industrial Ave accessible for wheelchair users?
Yes, the location has wheelchair accessible entrances and parking.
Are appointments required to visit Verizon at this location?
No, appointments are not required to visit this Verizon store.
What nearby places can customers visit before or after shopping at Verizon?
Customers can visit nearby places such as Walmart Grinnell for additional shopping needs, Casa Margaritas Mexican Restaurant for dining, and TyTy’s Nails for beauty services all located close to 521 Industrial Ave.
Is there another mobile phone store close to Verizon Grinnell?
Yes, there are nearby mobile phone stores including AT&T Store and T-Mobile, offering alternative options for mobile services and devices.
Can I combine a visit to Verizon with other services in the area?
Absolutely, while visiting Verizon, you can also access services like Jackson Hewitt Tax Service for tax preparation or Bailey’s Funny Farm for pet grooming nearby.