Verizon

4.5
236 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kahului, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Verizon
275 W Kaahumanu Ave, Kahului, HI
96732, United States

Hours

Reviews

4.5
232 reviews
5 stars
194
4 stars
11
3 stars
3
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Sales Staff

Customers consistently praised the sales representatives, particularly Johnny and Bronson, for their exceptional service, patience, and knowledge.

Customer Experience

Many reviews highlighted a positive and welcoming atmosphere in the store, with staff making customers feel valued and well taken care of.

Product Knowledge

Sales associates demonstrated strong product knowledge, effectively explaining options and helping customers make informed decisions.

Service Issues

Some customers reported issues with billing and promotions, expressing frustration over unexpected charges and lack of communication regarding promotions.

Teamwork

Customers noted the collaborative nature of the staff, with team members assisting each other to provide efficient service.
  • DM
    Dom Marino
    5 days ago
    5.0
    Usually getting needed service at a cellphone store is about as pleasant as trying to buy a car from a dealer. This experience however was the best. A fast, friendly, knowledgeable employee made the time spent a great experience.
  • GO
    George Ostermiller
    Oct 24, 2025
    5.0
    Jonah Elizares our Sales Rep was Amazing. He took time to properly greet us. That is rare as most establishments could care less. He was patient, informative and genuinely helpful!!! He’s very knowledgeable and a true asset to Verizon. I am giving honor where honor is due. What a wonderful person!!!
  • DY
    Del Yabuki
    Oct 23, 2025
    5.0
    Johny was amazing and fast, highly recommend
  • JA
    Jacob Adolpho
    Oct 15, 2025
    5.0
    My Sales Person was amazing. I hate shopping, especially the laundry list of unwanted options that accompanies the experience, but the Sales Professional “Dream” made the experience seem effortless. She has a studious demeanor with a local flair. I highly recommend her. Thank you Verizon and Dream for the experience. Love my new IPhone 17 pro.
  • SS
    Steve Santos
    Sep 20, 2025
    5.0
    The salesperson Johnny at Verizon at Kaahumanu Center was exceptional. We had a very bad experience at another Verizon store. Treated like they didn't want us there. Before canceling our Verizon accounts and leaving Verizon completely, which I was very tempted to do. We decided to try the other store and immediately we were treated well and it was an exceptional experience. Johnny and then later the store manager both were awesome.

Frequently Asked Questions About Verizon

What products does Verizon in Kahului, HI offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours for Verizon in Kahului?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.