Verizon

4.5
243 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kahului, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • DebitAvailable
  • Mobile paymentsNot available
  • Cash onlyNot available

Location

Verizon
275 W Kaahumanu Ave, Kahului, HI
96732, United States

Hours

Reviews

4.5
239 reviews
5 stars
200
4 stars
12
3 stars
3
2 stars
2
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.

Knowledgeable Staff

Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.

Mixed Experiences

While many customers had positive interactions, there were complaints about misleading promotions and issues with billing, indicating inconsistency in service.

Teamwork

Reviewers appreciated the collaborative atmosphere among staff, noting how they supported each other to enhance customer service.
  • MD
    MAX Desmay
    Jan 3, 2026
    4.0
    Had issues quickly resolved and new line working. John was great. Go Packer fans go!
  • DK
    Daphne Kaio
    Dec 27, 2025
    5.0
    Riley was great and patient with the changes and addons.
  • KM
    Kumu Keoni Manuel
    Dec 26, 2025
    5.0
    John at queen Kaahumanu center is the best!!! Great customer service and very thoughtful and kind.
  • SH
    steven hew
    Dec 24, 2025
    5.0
    Johnny is very helpful 5 stars
  • KA
    K A
    Dec 21, 2025
    5.0
    Johnny was great. Talked through all options and ensured we understood every step of the process for upgrade. He did his best to try and get my original phone to work also! Not pushy, very relaxed service. So friendly and accommodating! Not going to any other verizon store ever. This is the place.

Frequently Asked Questions About Verizon

What products does Verizon in Kahului, HI offer?

Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.

What are the operating hours for Verizon in Kahului?

The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.