Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Kahului, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.5
232 reviews
5 stars
194
4 stars
11
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Sales Staff
Customers consistently praised the sales representatives, particularly Johnny and Bronson, for their exceptional service, patience, and knowledge.
Customer Experience
Many reviews highlighted a positive and welcoming atmosphere in the store, with staff making customers feel valued and well taken care of.
Product Knowledge
Sales associates demonstrated strong product knowledge, effectively explaining options and helping customers make informed decisions.
Service Issues
Some customers reported issues with billing and promotions, expressing frustration over unexpected charges and lack of communication regarding promotions.
Teamwork
Customers noted the collaborative nature of the staff, with team members assisting each other to provide efficient service.
- DMDom Marino5 days ago5.0Usually getting needed service at a cellphone store is about as pleasant as trying to buy a car from a dealer. This experience however was the best. A fast, friendly, knowledgeable employee made the time spent a great experience.
- GOGeorge OstermillerOct 24, 20255.0Jonah Elizares our Sales Rep was Amazing. He took time to properly greet us. That is rare as most establishments could care less. He was patient, informative and genuinely helpful!!! He’s very knowledgeable and a true asset to Verizon. I am giving honor where honor is due. What a wonderful person!!!
- DYDel YabukiOct 23, 20255.0Johny was amazing and fast, highly recommend
- JAJacob AdolphoOct 15, 20255.0My Sales Person was amazing. I hate shopping, especially the laundry list of unwanted options that accompanies the experience, but the Sales Professional “Dream” made the experience seem effortless. She has a studious demeanor with a local flair. I highly recommend her. Thank you Verizon and Dream for the experience. Love my new IPhone 17 pro.
- SSSteve SantosSep 20, 20255.0The salesperson Johnny at Verizon at Kaahumanu Center was exceptional. We had a very bad experience at another Verizon store. Treated like they didn't want us there. Before canceling our Verizon accounts and leaving Verizon completely, which I was very tempted to do. We decided to try the other store and immediately we were treated well and it was an exceptional experience. Johnny and then later the store manager both were awesome.
Frequently Asked Questions About Verizon
What products does Verizon in Kahului, HI offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Kahului?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Kahului?
The Verizon store is located at 275 W Kaahumanu Ave, #1b10, Kahului, HI 96732, USA.
What payment options are accepted at Verizon in Kahului?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Kahului offer in-store pickup services?
Yes, they provide in-store pickup services for your convenience.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Which brands can customers find at this Verizon store?
Customers can find brands like Verizon Wireless, LG, Samsung, Apple, Motorola, Google, and more.
Are there nearby dining options customers can visit before or after shopping at Verizon?
Yes, nearby dining options include Panda Express, Originz Maui (Filipino restaurant), Pretzelmaker bakery, and Cat Cafe Maui where you can enjoy coffee and support pet adoption.
What nearby stores can customers explore besides Verizon?
Customers can visit Sears, GameStop, Hot Topic, One Eighty Maui, LensCrafters, Kay Jewelers, Zumiez, and Zales for a variety of shopping experiences.
Are there any entertainment or cultural places near Verizon in Kahului?
Yes, nearby attractions include Kaahumanu Theatres, Oni Foundation Cultural Center, Alexander Academy of Performing Arts, and Fun Factory Inc arcade.