Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Kahului, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- DebitAvailable
- Mobile paymentsNot available
- Cash onlyNot available
Location
Hours
Reviews
4.5
239 reviews
5 stars
200
4 stars
12
3 stars3
2 stars2
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the staff for their exceptional customer service, highlighting their friendliness, patience, and willingness to help.
Knowledgeable Staff
Customers frequently noted the staff's knowledge about products and services, which contributed to a positive shopping experience.
Mixed Experiences
While many customers had positive interactions, there were complaints about misleading promotions and issues with billing, indicating inconsistency in service.
Teamwork
Reviewers appreciated the collaborative atmosphere among staff, noting how they supported each other to enhance customer service.
- MDMAX DesmayJan 3, 20264.0Had issues quickly resolved and new line working. John was great. Go Packer fans go!
- DKDaphne KaioDec 27, 20255.0Riley was great and patient with the changes and addons.
- KMKumu Keoni ManuelDec 26, 20255.0John at queen Kaahumanu center is the best!!! Great customer service and very thoughtful and kind.
- SHsteven hewDec 24, 20255.0Johnny is very helpful 5 stars
- KAK ADec 21, 20255.0Johnny was great. Talked through all options and ensured we understood every step of the process for upgrade. He did his best to try and get my original phone to work also! Not pushy, very relaxed service. So friendly and accommodating! Not going to any other verizon store ever. This is the place.
Frequently Asked Questions About Verizon
What products does Verizon in Kahului, HI offer?
Verizon offers a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection.
What are the operating hours for Verizon in Kahului?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Kahului?
The Verizon store is located at 275 W Kaahumanu Ave, #1b10, Kahului, HI 96732, USA.
What payment options are accepted at Verizon in Kahului?
Accepted payment options include American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, Samsung Pay, and Visa.
Does the Verizon store in Kahului offer in-store pickup services?
Yes, they provide in-store pickup services for your convenience.
Is the Verizon store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and parking.
Which brands can customers find at this Verizon store?
Customers can find brands like Verizon Wireless, LG, Samsung, Apple, Motorola, Google, and more.
Are there nearby dining options customers can visit before or after shopping at Verizon?
Yes, nearby dining options include Panda Express, Originz Maui (Filipino restaurant), Pretzelmaker bakery, and Cat Cafe Maui where you can enjoy coffee and support pet adoption.
What nearby stores can customers explore besides Verizon?
Customers can visit Sears, GameStop, Hot Topic, One Eighty Maui, LensCrafters, Kay Jewelers, Zumiez, and Zales for a variety of shopping experiences.
Are there any entertainment or cultural places near Verizon in Kahului?
Yes, nearby attractions include Kaahumanu Theatres, Oni Foundation Cultural Center, Alexander Academy of Performing Arts, and Fun Factory Inc arcade.