Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Kahului for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.7
249 reviews
5 stars
137
4 stars
25
3 stars
18
2 stars
12
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, many reported poor service, long wait times, and unhelpful attitudes from certain employees.
Staff Knowledge
Several reviews highlighted knowledgeable staff who provided excellent assistance, but there were also complaints about staff being uninformed and unable to resolve issues.
Billing Issues
Numerous customers expressed frustration with billing errors, unexpected charges, and difficulties in resolving these issues with customer service.
Store Experience
Customers noted long wait times and issues with in-store service, including problems with order fulfillment and lack of available products.
Overall Satisfaction
Customer experiences varied widely, with some expressing satisfaction with their service while others reported significant dissatisfaction and a desire to switch carriers.
- JSJ SNov 12, 20251.0I pay for the highest tier most expensive plan. I cant even watch an ig reel in tge middle of Kahului! This is due to extremelt slow internet speed. The internet is so slow that I cant even load My Verizom app to address the issue!
- PVPam VandenBusscheNov 6, 20255.0Very helpful Very satisfied Perry helped my son and I had a great Verizon experience and if need help again will go to Perry.
- NCNorma CircleOct 30, 20255.0I was helped very quickly and expertly by Perry. He went above and beyond to help me and was kind and patient as possible.
- MMMichieOct 27, 20255.0I'm very thankful for all the great customer service that I receive every time I step into this Verizon location. I have been a loyal Verizon customer for 18 years and appreciate all the help, advice and products that I have received from the Kahului Verizon. From even back when they had a kiosk at QKC. I would like to mention Chris, Volter amd Perry as very helpful to me.
- DDDouble_R DumlaoOct 23, 20251.0I sign up for a 5g wireless internet with no contract. After 8 months that I use the service. I decided to cancel my internet. Guess what!!!! I have to pay $250 for early termination fee for the account. I don't recommend this guys
Frequently Asked Questions About Verizon
What types of products can I find at Verizon Kahului?
Verizon Kahului offers the latest 5G smartphones including Apple iPhone 15, Google Pixel 8, and Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Kahului?
The Verizon store in Kahului is open Monday through Saturday from 9:00 AM to 7:00 PM and on Sunday from 10:00 AM to 5:00 PM.
Where is the Verizon store located in Kahului?
The Verizon store is located at 58 Hookele St, Suite 500, Kahului, HI 96732.
Can I schedule an appointment for service at Verizon Kahului?
Yes, you can schedule an in-store appointment online or through the My Verizon app for your convenience.
What delivery and pickup options does Verizon Kahului offer?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas for your Verizon orders.
What types of payment does Verizon Kahului accept?
Verizon Kahului accepts check, debit cards, mobile NFC payments and does not require cash only payments.
What services does Verizon Kahului provide?
They offer mobile plans, wireless internet plans, and voice plans tailored for personal and business needs.
Are there any other mobile phone stores near Verizon Kahului?
Yes, AT&T stores are nearby including one at Puunene Shopping Center Kahului, Maui, providing alternative mobile phone service options.
What nearby restaurants can I visit before or after shopping at Verizon Kahului?
You can enjoy meals at nearby restaurants such as Gen Korean BBQ House, Domino's Pizza, and Oao Sushi Go located close to the Verizon store.
What fitness centers are located near Verizon Kahului?
Orangetheory Fitness and Planet Fitness gyms are nearby for customers interested in sports and fitness activities before or after visiting Verizon.