Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Honolulu, HI. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.7
228 reviews
5 stars
203
4 stars
9
3 stars3
2 stars3
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many highlighting specific employees for their exceptional service.
Efficiency
Many reviews noted the quick and efficient service provided, with customers appreciating the minimal wait times and smooth processes.
Professionalism
Customers frequently mentioned the professionalism of the staff, who were described as courteous and attentive to customer needs.
Store Cleanliness
The store was consistently described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding long wait times and poor service from specific employees.
- SSSara Samiano5 days ago5.0Absolutely LOVED Lauren who helped us with updating my new phone! She went above and beyond to helping us find the best deal and was so easy to talk to throughout the process. 10/10 recommend coming to this location!
- ASAbel SilvaNov 16, 20255.0Customer service representative was helpful and answered all questions that I had.
- ANAlicia NagasawaNov 7, 20255.0I got a new phone with the help of Aaleyah. She prep my new phone, down loaded the information from my old phone to the new one, and selected the additional merchandise I needed for the new phone. Thank you for being so helpful. Mahalo!
- RVRaymond VerdonckNov 2, 20255.0Nicole was excellent.She solved all the problems I had with my cell phone and was very patient. She works at the verizon store at Kam shopping center.
- KNKristine NelsonNov 2, 20255.0The ladies at kam shopping center made me feel at ease and we're very helpful. I didn't feel judged and was happy when I left.
Frequently Asked Questions About Verizon
What products and brands does Verizon — Victra Authorized Retailer in Honolulu offer?
Victra offers a full range of wireless devices including phones, tablets, smartwatches, accessories, and more, featuring brands like Verizon Wireless, Samsung, Apple, Motorola, Google, and others.
What are the store hours for the Verizon Victra location at 1620 N School St, Honolulu?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 5:00 PM.
Does the Verizon Victra store in Honolulu accept mobile payment options?
Yes, they accept mobile payments such as Apple Pay, Samsung Pay, and Android Pay, along with credit and debit cards.
Can customers pick up online orders at the Verizon Victra Honolulu store?
Yes, in-store pickup is available for customers at this location.
How can I contact the Verizon Victra store in Honolulu?
You can reach them by phone at +1 808-427-4720 or email at Info@victra.com.
Are there nearby places where I can grab a meal before or after visiting Verizon Victra?
Yes, nearby dining options include Kenny's Restaurant & Catering, Baskin-Robbins, Ba-Le Sandwich Shop, Teishoku Restaurant, Yummy Korean BBQ, Kam Bowl Restaurant, and New Liu's Chop Suey for a variety of cuisines.
What nearby supermarkets or stores can I visit while at the Verizon Victra location?
You can visit Times Supermarket and CVS Beauty for grocery and shopping needs near the Verizon Victra store.
Is there access to banking services near the Verizon Victra Honolulu store?
Yes, Bank Of Hawaii - Times Kalihi ISB, Bank of Hawaii ATM, and Coinstar are nearby for banking and financial services.
Does Verizon Victra support recycling electronics?
Yes, the store offers electronics recycling services as part of its commitment to sustainability.
What types of services does Verizon Victra provide at the Honolulu location?
They offer services including new lines, device upgrades, new devices, and accessories, ensuring a full wireless experience.