Verizon

3.9
197 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Aiea for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
98-1005 Moanalua Rd, Aiea, HI
96701, United States

Hours

Reviews

3.8
95 reviews
5 stars
49
4 stars
19
3 stars
5
2 stars
3
1 star
19
  • RS
    Ruby Ann Sausal
    Oct 27, 2025
    1.0
    This branch of Verizon has the rudest manager! We ordered a speaker online under my name. Before picking up the order, I called their customer service and was told that my husband could pick it up at the store as long as he brought proof of marriage. However, when he arrived, the manager refused to release the item because she said the marriage certificate might be fake! My husband even showed his IDs and everything. Out of frustration, he ended up canceling the order. So, I placed another order online and paid an extra $12.99 for next-day delivery to our home. I was extremely disappointed to find out that the item would actually arrive after four days instead of one! This happened during the holidays, and we wanted to use the speaker for our celebration — that’s why we needed it as soon as possible.
  • KH
    Kurt Hagestuen
    Sep 28, 2025
    1.0
    Very disappointed with Verizon's customer service. Watch the language used in any 'so called' deals. Significant failure to disclaim financial implications of 'specials.' I spent 120 minutes on a chat the ended with the agent ghosting me.
  • PW
    Paul William
    Jul 4, 2025
    5.0
    Go see Gio (Santos)!! He took care of me and I was pleased with his outstanding customer service. Professional & courteous. He was also very patient with me and answered all my questions.
  • VD
    Vickie Doscher
    Oct 3, 2024
    5.0
    Friendly and professional customer service. Clean and attractive store.
  • JJ
    Jamal
    Nov 20, 2021
    1.0
    Very rude staff. I don't pay money to have a company's employee insult my intelligence.

Frequently Asked Questions About Verizon

What products does the Verizon store in Aiea offer?

The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.

What are the hours of operation for the Verizon store in Aiea?

The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.