Visit our store at Aiea for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
This branch of Verizon has the rudest manager! We ordered a speaker online under my name. Before picking up the order, I called their customer service and was told that my husband could pick it up at the store as long as he brought proof of marriage. However, when he arrived, the manager refused to release the item because she said the marriage certificate might be fake! My husband even showed his IDs and everything. Out of frustration, he ended up canceling the order.
So, I placed another order online and paid an extra $12.99 for next-day delivery to our home. I was extremely disappointed to find out that the item would actually arrive after four days instead of one! This happened during the holidays, and we wanted to use the speaker for our celebration — that’s why we needed it as soon as possible.
KH
Kurt Hagestuen
Sep 28, 2025
1.0
Very disappointed with Verizon's customer service. Watch the language used in any 'so called' deals. Significant failure to disclaim financial implications of 'specials.' I spent 120 minutes on a chat the ended with the agent ghosting me.
PW
Paul William
Jul 4, 2025
5.0
Go see Gio (Santos)!! He took care of me and I was pleased with his outstanding customer service. Professional & courteous. He was also very patient with me and answered all my questions.
VD
Vickie Doscher
Oct 3, 2024
5.0
Friendly and professional customer service. Clean and attractive store.
JJ
Jamal
Nov 20, 2021
1.0
Very rude staff. I don't pay money to have a company's employee insult my intelligence.
What products does the Verizon store in Aiea offer?
The Verizon store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the hours of operation for the Verizon store in Aiea?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment at the Verizon Aiea store?
Yes, you can schedule an in-store appointment online or using the My Verizon app.
What shipping and pickup options does the Verizon store in Aiea offer?
You can choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does the Verizon Aiea location accept mobile payments?
Yes, they accept mobile NFC payments, debit cards, and paychecks, and do not require cash only.
Is free Wi-Fi available at the Verizon store in Aiea?
Yes, the store offers free Wi-Fi for customers.
Where is the Verizon store located in Aiea?
It is located at 98-1005 Moanalua Rd, Spc 2306a, Aiea, HI 96701.
What nearby places can I visit before or after shopping at Verizon in Aiea?
You can visit shopping stores like Forever 21, the MiniQ Anime Shop, and See's Candies for gifts and treats nearby.
Is there any nearby public transit to help me get to the Verizon store in Aiea?
Yes, the Pearlridge Center Monorail station is nearby, providing convenient transit access to the store.
Are there other services or attractions close to the Verizon store in Aiea?
Yes, you can check out the Hawaii Escape Challenge for an amusement activity or visit salons like Bruja Hair and Regis Salon nearby for beauty services.