Business Details
About
Cell Phone StoreTCC
TCC Warner Robins, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 840 Ga Highway 96.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
1,317 reviews
5 stars
1,255
4 stars13
3 stars5
2 stars11
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Jessica and Kariah providing exceptional service.
Professionalism
Many reviews highlighted the professionalism of the staff, noting their patience and thoroughness in assisting customers with phone upgrades and service issues.
Store Experience
Overall, customers reported a positive experience in the store, appreciating the clean environment and efficient service, although there were some complaints about wait times.
Product Knowledge
Staff demonstrated strong knowledge of products and plans, helping customers make informed decisions about their purchases.
- CBchloe briggs1 day ago1.0The customer service at this particular store needs some improvement.
- SWShamieka WilliamsDec 31, 20255.0Very fast, thorough customer service. Goes above and beyond to help satisfy customer
- EJErica JonesDec 31, 20255.0My experience at Verizon on Hwy 96 was great! I was welcomed into the store with smiles and pleasantries. Kariah, one of Verizon’s representatives, was very helpful, knowledgeable, and personable. I would definitely recommend going to this store.
- AFAlchemical FoxDec 27, 20255.0Absolutely wonderful! Customer service is top notch, got me in and set up with a new phone quickly and with the phone I wanted with zero issues. I will be coming back any time I need anything phone related.
- PLPaulAbby LongleyDec 20, 20255.0All of the workers were pleasant and professional. Nallah and Jessica were our main contacts and both of these ladies were fantastic. They demonstrated impressive knowledge of their products/plans and they guided us through the whole upgrade process with a friendly attitude, professionalism and patience!!! Thanks again! Additionally- both of these women helped multiple customers face to face and by phone with expert multitasking while we were at the store.
Frequently Asked Questions About Verizon
What types of devices and services does Verizon at 840 Ga Highway 96 offer?
Verizon offers the latest smartphones, tablets, Verizon home internet, and wireless services including 5G coverage for both consumers and businesses.
What are the store hours for Verizon at 840 Ga Highway 96?
The store is open Monday through Saturday from 11:00 AM to 7:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online orders in-store at this Verizon location?
Yes, Verizon at 840 Ga Highway 96 offers in-store pickup for online orders.
What payment methods are accepted at Verizon, Warner Robins?
You can pay by check and debit card at this location.
Does Verizon at 840 Ga Highway 96 provide device protection plans?
Yes, Verizon offers Total Mobile Protection and Verizon Protect plans to keep your devices secure.
How can I schedule an appointment or service with Verizon?
You can schedule appointments and manage your account using the My Verizon app or via their appointment website at https://www.tccrocks.com/appointments/.
What popular eateries are near Verizon at 840 Ga Highway 96?
Nearby you can find TouchDown Wings SR 96, Jeremiah's Italian Ice, Bojangles', and Another Broken Egg Cafe — great spots for a meal before or after your Verizon visit.
Are there any pharmacies close to the Verizon location?
Yes, Bonaire Pharmacy is located nearby, convenient for customers needing pharmacy services.
What are some nearby places for beauty and wellness near Verizon, Warner Robins?
Natural Touch Body Bar Electrolysis and Wax, Glow Facial Bar, and Lush Nail Spa are nearby salons and spas you might visit alongside your Verizon trip.
Are there any banks or automotive services close to the Verizon, Warner Robins location?
Yes, Cadence Bank and State Bank & Trust are nearby for banking needs; for automotive services, you can visit Express Oil Change & Tire Engineers or Five Star Nissan near the Verizon store.