Verizon

4.5
339 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Warner Robins, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
211 Russell Pkwy, Warner Robins, GA
31088, United States

Hours

Reviews

4.5
338 reviews
5 stars
278
4 stars
16
3 stars
8
2 stars
5
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of individuals like Devin, Katelyn, and Travis for their outstanding service.

Store Environment

The store was described as clean and welcoming, contributing to a positive shopping experience for customers.

Staffing Issues

Some reviews noted long wait times due to insufficient staff, leading to frustration among customers.

Mixed Experiences

While many customers had positive interactions, there were reports of poor service from certain employees, highlighting inconsistency in customer experiences.
  • MP
    Monty Provence
    Dec 26, 2025
    5.0
    Great, well informed customer service. Outstanding sales on iPhones.
  • AN
    Allen Nichols
    Dec 26, 2025
    5.0
    GREAT STAFF GOOD ENVIRONMENT. THEY HELPED ME ACTIVATE MY WIFES PHONE AND FIXED THE PROBLEM.
  • RW
    Ruth White
    Dec 15, 2025
    5.0
    Katelyn was exceedingly kind and patient with us, showing expert knowledge and skill. We so appreciate her attention to details and her caring understanding of our questions and concerns. She is so personable, friendly, and genuinely helpful!
  • LI
    Laura Ingram
    Dec 13, 2025
    5.0
    Outstanding Service Ask for Whitney! Whitney was absolutely amazing! From start to finish, he made the entire process smooth, stress-free, and enjoyable. He listened to exactly what I wanted and went above and beyond to make sure I got everything I needed and more. His knowledge, patience, and genuine care truly stood out. Thanks to Whitney, my family’s holiday wish came true. If you’re going to Verizon, ask for him…. you won’t be disappointed!
  • KG
    Ken Gibson
    Dec 10, 2025
    5.0
    You have a couple of very hard working folks in there! Extremely patient and professional!!!

Frequently Asked Questions About Verizon

What type of products does Victra offer at their Warner Robins location?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of Victra in Warner Robins?

Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.