Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Warner Robins, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.5
331 reviews
5 stars
270
4 stars
16
3 stars
8
2 stars
5
1 star
32
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Travis, Devin, and Kara for their exceptional service.
Staffing Issues
Several reviews mentioned long wait times due to insufficient staff, leading to frustration among customers.
Mixed Experiences
While many customers had positive experiences, some reported negative interactions with specific employees, indicating inconsistency in service quality.
Product Knowledge
Customers appreciated the staff's knowledge about products and services, which contributed to a smoother purchasing process.
Store Environment
The store was generally described as clean and welcoming, although some customers noted issues with employee behavior affecting the atmosphere.
- KLKimberly LynchNov 11, 20255.0Great service. The ability to do both our phones and try and problem solve another issue all the while greeting customers as they came in was awesome and helpful.
- ARAlaysha RountreeOct 31, 20255.0Whitney was very helpful and friendly at the Russell location! Go see my BOY :)
- GDGeneral DexterOct 13, 20252.0Not enough employees to help the paying customers. I went to get a phone and I waited over an hour before I was told they had to order the phone. When I went to pick it up the employee handed me the box and said, can you set it up? I went home and tried to set it up. I had to return to the store and wait for an employee to get the Sim card set up. I love my phone but I didn't like the store at all.
- RCRonald CopelandOct 5, 20255.0Great customer service, no problems at all. The technician was very good and friendly.
- SCStan CooperAug 30, 20255.0Russell parkway store is great and helpful!
Frequently Asked Questions About Verizon
What type of products does Victra offer at their Warner Robins location?
Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.
What are the operating hours of Victra in Warner Robins?
Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does Victra Warner Robins provide in-store pickup services?
Yes, Victra offers in-store pickup service for customers.
What payment options are accepted at Victra in Warner Robins?
Victra accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
What brands can I find at the Victra Verizon Authorized Retailer in Warner Robins?
You can find brands such as Verizon Wireless, Samsung, Apple, Motorola, Google, Casemate, Otterbox, and more.
How can I contact Victra Warner Robins for more information?
You can contact Victra Warner Robins by phone at +1 478-922-6565 or by email at Info@victra.com.
Are there nearby dining options to visit before or after shopping at Victra in Warner Robins?
Yes, nearby dining options include Nu-Way for hot dogs, Huddle House for American diner fare, Burger King and Applebee's Grill + Bar for quick and casual meals, and Sea Shells Seafood Restaurant for seafood dishes.
What beauty and spa services are available near Victra on Russell Parkway?
Nearby beauty salons include Studio Nails and Spa, Super Nails, and Great Clips for haircuts and beauty treatments, ideal for a relaxing visit before or after your wireless shopping.
Which nearby stores can I visit for apparel or accessories close to Victra in Warner Robins?
Fresh Sneaker Boutique offers shoe and clothing options nearby, perfect for complementing your tech purchases with new style finds.
Are there any local points of interest or museums near Victra to explore?
The Georgia Aviation Hall of Fame museum is close to Victra, providing an interesting visit related to aviation history in the Warner Robins area.