Verizon

4.5
332 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Warner Robins, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
211 Russell Pkwy, Warner Robins, GA
31088, United States

Hours

Reviews

4.5
331 reviews
5 stars
270
4 stars
16
3 stars
8
2 stars
5
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpfulness and friendliness of staff, particularly highlighting individuals like Travis, Devin, and Kara for their exceptional service.

Staffing Issues

Several reviews mentioned long wait times due to insufficient staff, leading to frustration among customers.

Mixed Experiences

While many customers had positive experiences, some reported negative interactions with specific employees, indicating inconsistency in service quality.

Product Knowledge

Customers appreciated the staff's knowledge about products and services, which contributed to a smoother purchasing process.

Store Environment

The store was generally described as clean and welcoming, although some customers noted issues with employee behavior affecting the atmosphere.
  • KL
    Kimberly Lynch
    Nov 11, 2025
    5.0
    Great service. The ability to do both our phones and try and problem solve another issue all the while greeting customers as they came in was awesome and helpful.
  • AR
    Alaysha Rountree
    Oct 31, 2025
    5.0
    Whitney was very helpful and friendly at the Russell location! Go see my BOY :)
  • GD
    General Dexter
    Oct 13, 2025
    2.0
    Not enough employees to help the paying customers. I went to get a phone and I waited over an hour before I was told they had to order the phone. When I went to pick it up the employee handed me the box and said, can you set it up? I went home and tried to set it up. I had to return to the store and wait for an employee to get the Sim card set up. I love my phone but I didn't like the store at all.
  • RC
    Ronald Copeland
    Oct 5, 2025
    5.0
    Great customer service, no problems at all. The technician was very good and friendly.
  • SC
    Stan Cooper
    Aug 30, 2025
    5.0
    Russell parkway store is great and helpful!

Frequently Asked Questions About Verizon

What type of products does Victra offer at their Warner Robins location?

Victra offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and device protection.

What are the operating hours of Victra in Warner Robins?

Victra is open Monday through Saturday from 9:00 AM to 7:00 PM, and Sunday from 11:00 AM to 5:00 PM.