Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3272 Inner Perimeter Rd in Valdosta, GA 31602
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
494 reviews
5 stars
408
4 stars
45
3 stars
14
2 stars7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Corey, Jose, and Derrick providing excellent service.
Professionalism
Reviews highlighted the professionalism of the team, noting their patience and ability to assist with various issues, although there were some complaints about unprofessional behavior from a few staff members.
Mixed Experiences
While many customers had positive experiences, there were notable complaints regarding service quality, particularly concerning issues with phone transfers and staff responsiveness.
Store Environment
The store's physical appearance received mixed feedback, with some customers finding it unappealing, but many appreciated the cleanliness and organization.
Sales Practices
Some customers expressed dissatisfaction with perceived deceptive sales practices, particularly regarding fees and service limitations.
- JJjac56092 days ago5.0Excellent customer service!!
- LWleinuque whitfieldDec 24, 20255.0The young lady that assisted me was awesome and very patient with me.
- ACAl CraceDec 22, 20255.0The ladies are a Very Professional team! I went to another Verizon store the evening before. They were not serious about my transfer to a new iPhone 17! Russell’s team handled my issue with Ease! Baldy 04
- DCDebra CummingsDec 5, 20255.0Everything went smoothly with trading our phones in and purchasing new ones. We worked with Catherine, who was very knowledgeable and professional. I would recommend this company for all your cellular needs.
- CGCindy GillespieDec 3, 20255.0Great experience, sales rep recommended what she thought would suit me best, no pressure to purchase most expensive item, also extremely helpful in setting things up, very customer oriented!
Frequently Asked Questions About Verizon
What are the operating hours of Russell Cellular in Valdosta, GA?
Russell Cellular in Valdosta is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Where is Russell Cellular located in Valdosta?
Russell Cellular is located at 3272 Inner Perimeter Rd, Ste A, Valdosta, GA 31602.
What brands of mobile phones and accessories does Russell Cellular offer?
They offer a variety of brands including Verizon, Samsung, Google, Apple, Motorola, and LG.
Does Russell Cellular offer in-store or curbside pickup services?
Yes, Russell Cellular offers both in-store pickup and curbside pickup services.
What payment methods are accepted at Russell Cellular?
Russell Cellular accepts American Express, Cash, Discover, MasterCard, and Visa.
Is Russell Cellular wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
How can I contact Russell Cellular via email in Valdosta?
You can reach them by email at valdosta.ga@russellcellular.com.
Are there dining options near Russell Cellular where customers can eat before or after their visit?
Yes, nearby dining options include Tropical Smoothie Cafe, Mama June's, Chipotle Mexican Grill, Dairy Queen, Royal Buffet, and Applebee's Grill + Bar.
What nearby stores or services can customers visit along with Russell Cellular?
Customers can visit nearby places including Sally Beauty for beauty supplies, Petland Valdosta for pet needs, GameStop for electronics and games, and Renasant Bank for banking services.
Are there other mobile phone stores near Russell Cellular in Valdosta?
Yes, nearby mobile phone stores include Verizon and T-Mobile, which offer telecommunications services and accessories.