Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Valdosta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.9
488 reviews
5 stars
269
4 stars
70
3 stars
49
2 stars
30
1 star
70
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful staff while others report rudeness and indifference.
Staff Performance
Certain employees, like Ken and Kierra, received high praise for their exceptional service, while others were criticized for being unprofessional and dismissive.
Store Environment
The store is often busy, leading to long wait times, which frustrates customers seeking assistance.
Billing Issues
Several customers reported problems with billing, including unexpected charges and confusion over promotions.
Overall Experience
While some customers had positive experiences, many expressed dissatisfaction with service quality and staff attitude.
- JCJerome Carter4 days ago1.0Very rude and disrespectful staff, a younger gentleman assisted me to upgrade my phone. When I asked to see the upgrade cost he would not let me see the price. I was not going to purchase without knowing cost because Verizon changed my plan before. He was not helpful and very unprofessional at his duties.
- SRSteven RobertsonNov 11, 20251.0This store is not a real verizon store.All they do is sell phones.The staff are nasty and they don't help you when you really need help.Only thing I recommended about this verizon store that it be closed down and investigated
- WRWalter ReddickNov 10, 20251.0Customer service is horrible. Employees look at you as if you did something wrong for coming in. Definitely shows poor management.
- CCChris CapeOct 31, 20255.0Probably my best experience at a Verizon. Ken was great to work with and all of the other employees were super nice.
- CFCraig FlowersOct 9, 20251.0Employees were not helpful. They are in fact, rude and laughed at my questions. I’ve never felt so belittled in my life before then during that moment I wish they had just answered my question or said they didn’t know . but sadly, all they did was laugh. I don’t recommend this store at all.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Valdosta?
The Verizon store in Valdosta is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Which brands of smartphones can I find at the Verizon store in Valdosta?
You can find the latest 5G smartphones including Apple (iPhone 15), Samsung (Galaxy S23), Google (Pixel 8), Motorola, Kyocera, and TCL at the store.
What purchase and delivery options does the Verizon store offer?
Verizon offers in-store pickup, free 2-day shipping, express locker pickup, and same-day delivery options in select areas.
Can I schedule an in-store appointment at the Verizon Valdosta store?
Yes, you can schedule an in-store appointment online using the My Verizon app or via their website before visiting the store.
What types of business products are available at the Verizon store?
The store offers business cell phones, mobile hotspots, tablets, and laptops tailored for business needs.
What payment methods are accepted at Verizon Valdosta?
Verizon accepts various payment methods including checks, debit cards, and mobile NFC payments; cash-only payments are not required.
What mobile and internet plans are available at Verizon in Valdosta?
Verizon provides mobile plans, wireless internet plans, and voice plans suitable for personal and business use.
What nearby dining options can I visit before or after shopping at Verizon Valdosta?
Nearby restaurants include Chipotle Mexican Grill, LongHorn Steakhouse, Red Lobster, Zaxby's, McDonald's, Chick-fil-A, and Cracker Barrel Old Country Store, providing a range of Tex-Mex, steak, seafood, chicken, fast food, and southern cuisine.
Are there any nearby retail stores close to Verizon Valdosta for a combined shopping trip?
Yes, nearby retail stores include Mattress Firm, Shoe Station, Shoe Carnival, Bath & Body Works, Victoria's Secret & PINK, Belk, and MAC Cosmetics for convenient shopping.
What nearby service centers or facilities are located close to Verizon Valdosta?
Nearby service and donation centers include Octapharma Plasma for plasma donations and Minute Key for key and locksmith services.