Verizon

4.5
399 reviews

About

Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Thomaston’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
1030 Highway 19 N, Thomaston, GA
30286, United States

Hours

Reviews

4.5
396 reviews
5 stars
325
4 stars
21
3 stars
11
2 stars
8
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly Wesley, Anthony, and Tori, for their exceptional service, patience, and helpfulness during the phone purchasing process.

Sales Experience

Several reviews highlighted positive experiences with sales representatives who provided thorough explanations and assistance, making the buying process smooth and enjoyable.

Billing Issues

Some customers expressed frustration with unexpected charges and billing discrepancies, indicating a need for clearer communication regarding costs.

Product Availability

A few customers reported issues with product availability, such as not being able to see certain phone models before purchase, which led to dissatisfaction.
  • CV
    Cristian Valenzuela
    Nov 28, 2025
    5.0
    Anthony helped us transfer from T-Mobile, and despite the process taking about 4 hours due to technical issues, he was excellent throughout. He provided great customer service, stayed patient, and made the whole experience as smooth as possible.
  • KH
    Kevin Harpe
    Nov 13, 2025
    5.0
    Very satisfied with my experience! Anthony did a great job taking care of our phone needs! Expected to walk out with a new phone for my wife, but ended up walking out with 2 new phones for almost the same price. Visit was quick and easy and our salesman was very friendly.
  • RH
    Rance Hess
    Nov 8, 2025
    1.0
    We spent much time trying to nail down the TOTAL costs of doing a phone upgrade. We have had bad experiences in the past with more charges being billed than expected. We thought we asked the right questions this time, but our bill came in and it's more than double of what it was the previous month. We paid a lot of cash up front when we picked up the phones. I should have switched carriers and WILL THE NEXT time. Verizon are masters of not disclosing full charges. The monthly charges were already ridiculous. Get EVERY charge in writing before signing anything with Verizon.
  • HK
    Hilary Ka’ren
    Oct 17, 2025
    5.0
    I did my upgrade with Verizon & I got the absolute best service from Anthony. Patient, very friendly & extremely helpful. The process was absolutely amazing thanks to him. (Y’all should consider giving him a bonus) *cough cough*
  • YK
    yo girl kelise
    Oct 17, 2025
    5.0
    Anthony Adam’s wasss great he have great customer service and he getchu in and out

Frequently Asked Questions About Verizon

What brands of smartphones does Verizon Thomaston offer?

Verizon Thomaston offers smartphones from Apple, Samsung, Google, Motorola, LG, HTC, and Asus.

What are the regular business hours for Verizon Thomaston?

Verizon Thomaston is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.