Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderCellular Sales
Cellular Sales is Swainsboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.8
407 reviews
5 stars
370
4 stars
12
3 stars
7
2 stars4
1 star
14
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of representatives like Keke, Jessica, and Maxwell.
Sales Experience
Several reviews highlighted positive experiences during the sales process, with staff assisting customers in finding the right products and plans without being pushy.
Ethical Concerns
There were serious concerns raised about unethical sales practices, particularly regarding a customer who felt pressured into an unwanted purchase.
Mixed Experiences
While many reviews were positive, some customers reported dissatisfaction with service quality and issues with product returns.
- MNMaggie NeSmithDec 7, 20255.0KEKE WAS THE BEST! I came in because I needed a phone replacement yesterday the most personable sales consultant named Keke was there to assist us. From the very beginning, she was so enjoyable to work with. She listened to our needs and catered to us on a level I’ve never experienced at Verizon before. We could tell she was in it for us, not just for a paycheck. She helped us find the easiest, most affordable solution to our problem and truly made it feel like we were at home. If you’re in the area and are looking for most valuable connection and service, go straight to her. She’s the Cellular Sales consultant. Thank you so, so much Keke. Verizon, coming from someone who has been in retail/customer service for a very long time, this girl is an asset to your company and should be treated as such!
- KWKaitlin WilliamsDec 4, 20255.0Ahmad helped me out so much today! He helped me place my Asurion device claim and helped me reclaim my autopay discount! Thank you Ahmad, continue being great and providing great customer service.
- JMJim MillerNov 8, 20251.0I am writing as the holder of power of attorney for my sister, Sheila Jones, who lives in Adrian, GA. On 11/07/25 , Sheila visited your Swainsboro store intending to purchase a protective cover for her Samsung S25. Instead, after interacting with a salesperson, she left the store with a new Apple iPhone and was charged $300.00. She is still making payments on the S25. Sheila has a disability and was relying on your staff to act ethically and transparently. I believe she was misled or pressured into a purchase she did not intend to make. When I called the store this morning to resolve the matter, I spoke with a very uncooperative individual. I request the following actions be taken immediately: Arrange for a staff member to visit Sheila’s home to retrieve the iPhone that was sold to her. Refund the $300.00 charged for that phone (or reverse the transaction). Reactivate her original Samsung S25 and restore any service or payments to the state prior to the purchase. Provide a written explanation of what happened and what steps the store will take to prevent similar incidents. Please contact me as soon as possible at to confirm receipt of this complaint and to let me know how you will resolve this matter. If this issue is not resolved promptly, I will consider filing a formal complaint with corporate customer service and, if necessary, with consumer protection authorities. I get the distinct impression after talking to the people in this store my sister might have been preyed upon because she is disabled and elderly. Shameful.
- TTT ThomasNov 4, 20255.0Tobias was very helpul today. He helped me resolve the issue with my bill. He was courteous and SO helpful! Ask for Tobias if you need help!
- JLJosé LarraldeOct 8, 20255.0Great customer service! Issue resolved quickly.
Frequently Asked Questions About Verizon
What services does Verizon at 414 S Main Street offer?
Verizon at 414 S Main Street offers wireless device sales including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon wireless plans, accessories, exclusive Verizon services, and bill payment in-store.
What are the store hours for this Verizon location?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.
Do I need an appointment to visit this Verizon store?
No appointment is required to visit the Verizon store; however, you can call to make one if you prefer.
Can I pick up an online order at the Verizon Swainsboro store?
Yes, in-store pickup is available at this Verizon location.
Which brands of phones are available at Verizon in Swainsboro?
The store offers phones from Verizon, Apple, Motorola, Samsung, LG, HTC, Google, Asus, and Verizon Wireless.
What payment options are accepted at the Verizon store?
Verizon accepts American Express, Discover, Mastercard, and Visa cards for payments.
Where is Verizon in Swainsboro located?
Verizon is located at 414 S Main Street, Suite A10, Swainsboro, GA 30401.
Are there any dining options nearby Verizon at 414 S Main Street?
Yes, nearby dining options include Subway, The Stockyard Restaurant and Bar, Little Caesars Pizza, Koiya Japanese Express, Taco Bell, Zaxby's, and Wendy's, which you might visit before or after your Verizon appointment.
What other retail stores are close to Verizon in Swainsboro?
Nearby retail stores include GNC for vitamins and supplements, Hibbett Sports for sporting goods, Shoe Show for footwear and fashion, and Walmart Swainsboro.
What nearby services could be useful when visiting Verizon?
Nearby services include tax preparation at H&R Block and Jackson Hewitt Tax Service, money transfers at Western Union, and locksmith services at KeyMe Locksmiths and Minute Key.