Verizon

4.8
405 reviews

About

Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Swainsboro’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.

Details

  • Requires appointmentNot available

Location

Verizon
414 S Main Street, Swainsboro, GA
30401, United States

Hours

Reviews

4.8
405 reviews
5 stars
368
4 stars
12
3 stars
7
2 stars
4
1 star
14

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous customers praised the staff for their exceptional customer service, highlighting their knowledge, patience, and willingness to help.

Staff Knowledge

Many reviews noted the staff's expertise in handling technical issues and providing detailed explanations about products and services.

Efficiency

Customers frequently mentioned quick service, with many being able to resolve their issues or complete transactions in under an hour.

Positive Experiences

A significant number of reviews reflected overall satisfaction with the service received, with many customers expressing a desire to return.

Recommendations

Several customers recommended specific staff members for their outstanding service, indicating a strong personal connection and trust.
  • JM
    Jim Miller
    Nov 8, 2025
    1.0
    I am writing as the holder of power of attorney for my sister, Sheila Jones, who lives in Adrian, GA. On 11/07/25 , Sheila visited your Swainsboro store intending to purchase a protective cover for her Samsung S25. Instead, after interacting with a salesperson, she left the store with a new Apple iPhone and was charged $300.00. She is still making payments on the S25. Sheila has a disability and was relying on your staff to act ethically and transparently. I believe she was misled or pressured into a purchase she did not intend to make. When I called the store this morning to resolve the matter, I spoke with a very uncooperative individual. I request the following actions be taken immediately: Arrange for a staff member to visit Sheila’s home to retrieve the iPhone that was sold to her. Refund the $300.00 charged for that phone (or reverse the transaction). Reactivate her original Samsung S25 and restore any service or payments to the state prior to the purchase. Provide a written explanation of what happened and what steps the store will take to prevent similar incidents. Please contact me as soon as possible at to confirm receipt of this complaint and to let me know how you will resolve this matter. If this issue is not resolved promptly, I will consider filing a formal complaint with corporate customer service and, if necessary, with consumer protection authorities. I get the distinct impression after talking to the people in this store my sister might have been preyed upon because she is disabled and elderly. Shameful.
  • TT
    T Thomas
    Nov 4, 2025
    5.0
    Tobias was very helpul today. He helped me resolve the issue with my bill. He was courteous and SO helpful! Ask for Tobias if you need help!
  • JL
    José Larralde
    Oct 8, 2025
    5.0
    Great customer service! Issue resolved quickly.
  • TJ
    Tommy James
    Jul 17, 2025
    5.0
    Great!!! Jessica Fabean is the blueprint for customer service. I was in a bad mood because I was having phone issues, after a few minutes of talking with her everything went perfect. She was very knowledgeable, answered all of my questions got me in and out in about 30 minutes, and that was only because we had to wait for everything to transfer from my old phone to my new phone. She is a great representative for Verizon and should be recognized for what she does for the company.
  • LW
    LaVon Wells
    Jul 3, 2025
    5.0
    Maxwell was awesome! He made sure to get all viruses and dangerous apps off of my phone! And then he transferred all my information to a brand new phone while helping me to lower my bill! I definitely recommend him for all your cellular devices and needs. He goes from a-z.

Frequently Asked Questions About Verizon

What services does Verizon at 414 S Main Street offer?

Verizon at 414 S Main Street offers wireless device sales including Apple iPhone, Samsung Galaxy, Google Pixel, and Motorola phones, Verizon wireless plans, accessories, exclusive Verizon services, and bill payment in-store.

What are the store hours for this Verizon location?

The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 6:00 PM.