Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Suwanee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2780 W Village Dr.
Location
Hours
Reviews
4.8
1,173 reviews
5 stars
1,106
4 stars17
3 stars5
2 stars8
1 star
37
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional customer service, highlighting their professionalism, patience, and helpfulness.
Knowledgeable Staff
Many reviews noted the staff's extensive knowledge about products and services, which contributed to a smooth customer experience.
Positive Experiences
Numerous customers reported having positive experiences at the store, often mentioning specific employees who made their visits enjoyable.
Teamwork
Several reviews highlighted the collaborative efforts of the staff, with multiple employees working together to assist customers effectively.
Attention to Detail
Customers appreciated the staff's attention to detail, ensuring that all questions were answered and that they understood their new devices and plans.
- CSCamily Stockhoff5 days ago5.0I was in last week to switch my number to a new phone plan and to upgrade to a new phone, and Keith was so helpful in the process. He also went above and beyond to make sure I got the color phone I wanted and that all my data had transferred properly. It was a busy day, and he handled many different tasks with extreme patience and professionalism.
- EREddie RockwellNov 12, 20255.0Steven provides incredible customer service and is very thorough. Even gives the reps that answer the phone at Verizon support some suggestions on ways to get around snags. Highly recommend this store and Steven in particular.
- PRP RNov 8, 20255.0It was a great experience working with Steven. He worked very patiently for more than 4 hours and gave us excellent service explaining and helping us understand our new lines and account. Thank you Steven!!
- RARamesh AdvappaNov 8, 20255.0Steven did a great job helping us move from our old carrier to Verizon carrier. He did an exceptional job in giving us all the details and patiently explaining all the details.
- AAAymeeOct 29, 20255.0I had recently upgraded my phone and somehow was locked out of Google & Gmail! I am traveling and needed access to both! I actually found this Verizon store 30 minutes before it was closing and Steven was gracious enough to help me with my predicament! He was able to help me recover my account! Oh what a relief!!! What a nice, professional and knowledgeable young man! He made my day! 🌟🌟🌟🌟🌟
Frequently Asked Questions About Verizon
What services does Verizon at 2780 W Village Dr in Suwanee offer?
Verizon offers smartphones, tablets, Verizon home internet, business and consumer wireless services including 5G, accessories, device financing, bill payments, and more.
What brands of devices can I find at Verizon Suwanee?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at Verizon Suwanee.
What are the store hours for Verizon Suwanee?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon Suwanee located?
Verizon Suwanee is located at 2780 W Village Dr, Ste D, Suwanee, GA 30024.
Does Verizon Suwanee offer in-store pickup and same-day delivery?
Yes, Verizon Suwanee offers in-store pickup and same-day delivery services.
How can I schedule an appointment or service at Verizon Suwanee?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Suwanee?
Nearby places include Cips Coffee Roasters for coffee, Grandmas NY Pizza for dining, and Scoopjoy Ice Creamery for dessert, offering great options to relax around your visit.
Are there wellness and therapy centers close to Verizon Suwanee?
Yes, ATI Physical Therapy and Hello Family Dental are nearby for physical therapy and dental services respectively, convenient if you want to combine errands in the area.
What lodging options are available near Verizon Suwanee for visitors?
SpringHill Suites by Marriott Atlanta Suwanee and SpringHill Suites by Marriott Suwanee Johns Creek are close hotels and resorts for visitor accommodation.
Does Verizon Suwanee support community initiatives?
Yes, proceeds from every purchase at Verizon Suwanee go directly toward supporting the local community.