Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone CompanyTCC
TCC Suwanee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 2780 W Village Dr.
Location
Hours
Reviews
4.8
1,190 reviews
5 stars
1,122
4 stars17
3 stars5
2 stars8
1 star
38
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the exceptional customer service provided by employees, particularly Steven and Keith, highlighting their patience, knowledge, and willingness to go above and beyond.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and services, with several customers specifically mentioning how helpful and informative Steven and Marquise were during their visits.
Positive Experiences
The majority of reviews reflected a positive overall experience at the store, with customers expressing satisfaction with the assistance they received and a willingness to recommend the location to others.
Professionalism
Customers appreciated the professionalism displayed by the staff, particularly in handling multiple customers and complex issues, which contributed to a smooth and efficient service experience.
- ARAsif Rana5 days ago5.0We had a great experience with Steven in switching our plan to Verizon. He is a great person who went thoroughly through the plan options and proposed a solution that worked best for us. After ordering the devices, he stayed in contact with us and promptly reached back when our devices were ready to be picked. I'd highly recommend this business.
- CCCathy CantrellJan 5, 20265.0Keith was very helpful and showed me all the new features. He was delightful to work with.
- KCKatelyn CastelliDec 22, 20255.0Steven was great to work with as my family upgraded our phone plan! He was very nice, knowledgeable, and made sure all our concerns were taken care of. Highly recommend working with him!!
- MCMelinda CastelliDec 22, 20255.0Steven is so helpful and patient!!! Highly recommend this Verizon location and Steven for assistance. Wouldn’t go anywhere else after great experience with 7 family lines!
- TKTae KimDec 18, 20251.0Walked in to ask a question about my plan and was never greeted or asked to wait by the employee working. I asked another customer inside who said he'd been waiting without any instructions. I waited aimlessly for 15 minutes before leaving.
Frequently Asked Questions About Verizon
What services does Verizon at 2780 W Village Dr in Suwanee offer?
Verizon offers smartphones, tablets, Verizon home internet, business and consumer wireless services including 5G, accessories, device financing, bill payments, and more.
What brands of devices can I find at Verizon Suwanee?
You can find devices from Apple, Samsung, Motorola, LG, and HTC at Verizon Suwanee.
What are the store hours for Verizon Suwanee?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Where is Verizon Suwanee located?
Verizon Suwanee is located at 2780 W Village Dr, Ste D, Suwanee, GA 30024.
Does Verizon Suwanee offer in-store pickup and same-day delivery?
Yes, Verizon Suwanee offers in-store pickup and same-day delivery services.
How can I schedule an appointment or service at Verizon Suwanee?
You can schedule an appointment online at https://www.tccrocks.com/appointments/.
What nearby places can I visit before or after shopping at Verizon Suwanee?
Nearby places include Cips Coffee Roasters for coffee, Grandmas NY Pizza for dining, and Scoopjoy Ice Creamery for dessert, offering great options to relax around your visit.
Are there wellness and therapy centers close to Verizon Suwanee?
Yes, ATI Physical Therapy and Hello Family Dental are nearby for physical therapy and dental services respectively, convenient if you want to combine errands in the area.
What lodging options are available near Verizon Suwanee for visitors?
SpringHill Suites by Marriott Atlanta Suwanee and SpringHill Suites by Marriott Suwanee Johns Creek are close hotels and resorts for visitor accommodation.
Does Verizon Suwanee support community initiatives?
Yes, proceeds from every purchase at Verizon Suwanee go directly toward supporting the local community.