Business Details
About
Cell Phone StoreInternet Service ProviderTelecommunications Service ProviderTelephone Company
TCC Suwanee, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3186 Lawrenceville Suwanee Rd.
Details
- DebitAvailable
- Accepts checksAvailable
Location
Hours
Reviews
4.9
1,108 reviews
5 stars
1,072
4 stars4
3 stars5
2 stars1
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their helpfulness, professionalism, and knowledge, particularly highlighting employees like Diego, Fred, Keith, and EJ.
Problem Resolution
Many reviews noted the staff's ability to effectively resolve issues, whether related to phone upgrades, account problems, or technical difficulties.
Store Environment
The store was described as comfortable and not overcrowded, contributing to a positive shopping experience.
Employee Knowledge
Customers appreciated the staff's expertise and ability to explain products and services clearly, making the decision-making process easier.
Repeat Visits
Several customers expressed their intention to return to the store for future needs, indicating a high level of satisfaction with their experiences.
- DCdottie carley4 days ago5.0Steven was very friendly and knowledgeable. Transfer from one phone to new phone went perfect. Will recommend him and this location for excellent service.
- CMCharline McDonaldNov 7, 20255.0Lorenzo so patient, knowledgeable did so much to help me. So glad I came into this store for help. Helped me so much. Then Keith came in and Helped us. All questions answered. I have gone to other stores NO ONE so helpful or kind. I thank God for these very helpful employees
- AAAngelNov 1, 20255.0I had an outstanding experience at this Verizon store with Isaiah. He provided excellent customer service and successfully resolved a technical messaging issue that I had been struggling with for over a month. He was patient, kind, and efficient throughout the entire process. I highly recommend asking for Isaiah whenever you visit this location for a new phone or any Verizon services.
- SHShahran HussainNov 1, 20255.0Had an amazing experience at Verizon! Diego was super friendly, knowledgeable, and patient while helping me choose the best plan for my needs. They explained everything clearly, transferred all my data quickly, and made the whole process stress free. The store was clean and organized, and I didn’t have to wait long to be helped. Definitely one of the best customer service experiences I’ve had highly recommend this Verizon location.
- JMJosé Manuel Esparragoza ManriqueOct 31, 20255.0I recently had the pleasure of receiving assistance from Diego at Verizon, and I can't express enough how impressed I was with his service. From the moment I walked in, Diego was incredibly welcoming and attentive. He took the time to understand my needs and provided tailored solutions that truly made a difference. What stood out the most was his customer-oriented approach. Diego was dedicated to ensuring I had the best experience, going above and beyond to answer all my questions and address any concerns I had. His knowledge of the products and services was exceptional, which made my decision-making process much easier. Thank you, Diego, for your outstanding service! You are a true asset to Verizon, and I look forward to returning for future needs.
Frequently Asked Questions About Verizon
What services does Verizon at 3186 Lawrenceville Suwanee Rd offer?
They offer the latest devices with Verizon 5G network coverage, including smartphones, tablets, home internet, business accounts, device activation, financing, and accessories.
What are the store hours for Verizon in Suwanee?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my Verizon order in-store at this location?
Yes, in-store pickup is available for your convenience.
Which phone brands are available at this Verizon authorized retailer?
They carry Apple, Samsung, Motorola, LG, and HTC devices.
How does making a purchase at TCC Suwanee support the local community?
Proceeds from every purchase go directly toward doing good in the local community.
Does this Verizon location offer appointment scheduling via an app?
Yes, you can schedule appointments through the My Verizon app or online at their appointment page.
What payment methods are accepted at this Verizon store?
They accept payments by check and debit card among other methods.
What nearby dining options are there close to Verizon at 3186 Lawrenceville Suwanee Rd?
Nearby dining includes Jersey Mike's Subs, Pita Mediterranean Street Food-Suwanee, Chipotle Mexican Grill, Starbucks, Hunt Brothers Pizza, Chick-fil-A, Burger King, McDonald's, and Bon Bon Korean Restaurant.
Are there any nearby entertainment or fitness options near this Verizon store?
Yes, Main Event Entertainment offers bowling, arcade, and restaurant services, and there are gyms like The Camp Transformation and Burn Boot Camp in the vicinity.
What other useful services are near the Verizon store for visitors?
Nearby services include PNC bank ATMs, medical aesthetics and wellness clinics, beauty salons like Nova Hair Salon and Picaso Nail Lab, as well as automotive repair at Courtesy Emissions.