Visit our store at Statesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.
Wait Times
Many customers reported excessively long wait times, often exceeding an hour, leading to frustration and dissatisfaction.
Product Availability
Customers frequently noted issues with product availability, including a lack of stock for popular items like phones and accessories.
Management Issues
Several reviews highlighted poor management practices, including ineffective communication and a lack of accountability among staff.
Positive Experiences
Despite the negative feedback, some customers shared positive experiences with specific employees who provided excellent service and resolved issues efficiently.
RP
Robert Peterson
3 days ago
5.0
I came in with a cracked screen and came out paying less than when I came in. Delila was awesome and made what I thought was going to be a pain into a pleasant experience.
AR
Amado Recendiz
Nov 3, 2025
2.0
Drove for 40 mins for my pone only working for 10 mins. Worst service
HG
Hsfoto graphy
Sep 24, 2025
1.0
This place has been awful for the past three years, and I don’t know if it’s me, but it seems like it just keeps going down with their service. I went to upgrade to try to upgrade my phone, so I registered, and they told me they had what I needed, so I was willing to wait. They had said that their next available person would help me as soon as it would become available. People were friendly, and no one approached to help; instead, they went to just chitchat between them and just be laughing and having a good time. When I walked in, they were helping at least around 8 customers. I waited for about 45 minutes, and they were down to 2 customers, and no one would help me. SMH
AJ
Alan Jacobs
Sep 10, 2025
5.0
Came in early before work to get a new phone to replace my breaking one. The team was friendly, helpful, and got me out the door with a new phone before I was late. Definitely recommend.
BB
Big Boy69
Sep 10, 2025
5.0
Tech was knowledgeable and activated my new iPhone with ease. All the Verizon stores had problems, but they got me going 10 minutes after I walked into the store 👍
What are the Verizon store hours in Statesboro, GA?
The Verizon store in Statesboro is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
What types of products does the Verizon Statesboro store offer?
The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.
How can I order from Verizon Statesboro and receive my items?
You can order online and choose in-store pickup, free 2-day shipping, express lockers, or same-day delivery in select areas.
Does Verizon Statesboro support multiple languages for customer service?
Yes, they offer services in both English and Spanish.
What payment methods are accepted at Verizon Statesboro?
Verizon accepts checks, debit cards, mobile NFC payments, and does not require cash only.
Can I schedule an appointment at Verizon Statesboro?
Yes, you can schedule an in-store appointment online or through the My Verizon app for a convenient visit.
Which nearby restaurants can I visit before or after shopping at Verizon in Statesboro?
Nearby restaurants include Sonic Drive-In, KFC, El Sombrero Mexican Restaurant, Subway, Pizza Hut, and IHOP, offering a variety of fast food, Mexican, pizza, and breakfast options.
Are there any nearby places for beauty or personal care services near Verizon Statesboro?
Yes, nearby you can find Us Hair beauty salon, Luxury Nails nail salon, and Textures Salon and Tan tanning salon for personal care needs.
Where can I find automotive services near Verizon Statesboro?
Automotive services near Verizon include Statesboro Car Wash & Lube Center and Tidal Wave Auto Spa for car washing and detailing.
What are some local points of interest near Verizon Statesboro for additional shopping or health services?
Nearby points of interest include Lowe's Home Improvement for retail needs, Statesboro Business Center as an internet cafe and arts venue, Maginnis Orthodontics and South Georgia Orthodontics for dental care, and My Eyelab and Stanton Optical for vision services.