Verizon

3.9
583 reviews

About

Cell Phone StoreElectronics Store
Visit our store at Statesboro for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
890 Buckhead Dr, Statesboro, GA
30458, United States

Hours

Reviews

3.8
429 reviews
5 stars
218
4 stars
72
3 stars
41
2 stars
28
1 star
70

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback indicates a significant inconsistency in customer service quality, with some employees praised for their helpfulness while others were described as rude and unprofessional.

Wait Times

Many customers reported excessively long wait times, often exceeding an hour, leading to frustration and dissatisfaction.

Product Availability

Customers frequently noted issues with product availability, including a lack of stock for popular items like phones and accessories.

Management Issues

Several reviews highlighted poor management practices, including ineffective communication and a lack of accountability among staff.

Positive Experiences

Despite the negative feedback, some customers shared positive experiences with specific employees who provided excellent service and resolved issues efficiently.
  • RP
    Robert Peterson
    3 days ago
    5.0
    I came in with a cracked screen and came out paying less than when I came in. Delila was awesome and made what I thought was going to be a pain into a pleasant experience.
  • AR
    Amado Recendiz
    Nov 3, 2025
    2.0
    Drove for 40 mins for my pone only working for 10 mins. Worst service
  • HG
    Hsfoto graphy
    Sep 24, 2025
    1.0
    This place has been awful for the past three years, and I don’t know if it’s me, but it seems like it just keeps going down with their service. I went to upgrade to try to upgrade my phone, so I registered, and they told me they had what I needed, so I was willing to wait. They had said that their next available person would help me as soon as it would become available. People were friendly, and no one approached to help; instead, they went to just chitchat between them and just be laughing and having a good time. When I walked in, they were helping at least around 8 customers. I waited for about 45 minutes, and they were down to 2 customers, and no one would help me. SMH
  • AJ
    Alan Jacobs
    Sep 10, 2025
    5.0
    Came in early before work to get a new phone to replace my breaking one. The team was friendly, helpful, and got me out the door with a new phone before I was late. Definitely recommend.
  • BB
    Big Boy69
    Sep 10, 2025
    5.0
    Tech was knowledgeable and activated my new iPhone with ease. All the Verizon stores had problems, but they got me going 10 minutes after I walked into the store 👍

Frequently Asked Questions About Verizon

What are the Verizon store hours in Statesboro, GA?

The Verizon store in Statesboro is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sundays from 11:00 AM to 6:00 PM.

What types of products does the Verizon Statesboro store offer?

The store offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, tablets, laptops, and mobile hotspots.