Business Details
About
Cell Phone StoreElectronics Store
Visit our store at Snellville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.6
456 reviews
5 stars
222
4 stars
64
3 stars
40
2 stars
23
1 star
107
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some reps received praise for being helpful and knowledgeable, while others were criticized for being rude and unhelpful.
Wait Times
Customers frequently reported long wait times, with some leaving without assistance due to the delays.
Store Conditions
Several customers expressed dissatisfaction with the lack of restrooms for customers and the overall cleanliness of the store.
Staff Knowledge
While some staff members were noted for their expertise, others were criticized for lacking knowledge about promotions and services.
Overall Experience
Experiences varied widely, with some customers having positive interactions and others feeling frustrated and misled.
- DBDan BollingerNov 13, 20251.0Could not see anyone due to lack of staff
- DKDennis KresonOct 31, 20255.0It was the way better than expected. Alexis took excellent care of us. He had patience for all the questions we had about the phone plan, the actual phones we wanted and the streaming streaming services available. He got our new phones up and running and we opted for Alexis to transfer both the information from old phones to new. If you are looking for great customer service go to Verizon and ask for Alexis.
- CScourtney sOct 17, 20255.0I am extremely grateful to the sales rep Nateesha (T). I was in a very stressful situation and she went above and beyond to get my phone turned back on. She was very knowledgeable, patient and understanding.
- CKChavis Kendrick'sOct 11, 20251.0The store do not answer the phone been calling for 6 hrs
- ALAnthony LockhartOct 1, 20251.0Absolutely terrible service !!! 10 years a customer . Switching to ATT !! I have been charge for services on my account over a year and they just keep open and closing the case . IMPOSSIBLE to communicate with.
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Snellville?
The Verizon store in Snellville is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
What 5G smartphones are available at Verizon Snellville?
You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Snellville store.
Can I schedule an appointment before visiting the Verizon store?
Yes, you can schedule an in-store appointment online before visiting the Verizon store in Snellville for a more convenient experience.
What are the available options for order pickup and delivery at Verizon Snellville?
Verizon offers in-store pickup, free 2-day shipping, express lockers, and same-day delivery in select areas at the Snellville location.
Does Verizon Snellville accept mobile NFC and debit card payments?
Yes, Verizon Snellville accepts payments via mobile NFC, debit cards, and they do not require cash-only payments.
Which mobile brands does Verizon Snellville carry?
Verizon Snellville carries brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
What business products and services does Verizon in Snellville offer?
Verizon Snellville offers business cell phones, mobile hotspots, tablets, laptops, as well as mobile plans, wireless internet plans, and voice plans.
What nearby places can I visit to grab a coffee or smoothie before shopping at Verizon Snellville?
Nearby, you can visit Caribou Coffee or Starbucks for coffee, and Smoothie King 970, Get Juiced, or Planet Smoothie for smoothies before or after your Verizon visit.
If I need auto services, which nearby places are close to Verizon Snellville?
Youl's 24HR Tires and Auto Lube Express are nearby options for tire and automotive repair services close to Verizon Snellville.
Are there recreational or entertainment places near Verizon Snellville where I can spend time?
Yes, nearby recreational options include Catch Air amusement park and AMF Snellville Lanes bowling alley for fun activities around Verizon Snellville.