Verizon

3.7
592 reviews

About

Cell Phone StoreElectronics StoreVerizon
Visit our store at Snellville for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.

Details

  • DebitAvailable
  • Mobile paymentsAvailable
  • Cash onlyNot available
  • Accepts checksAvailable

Location

Verizon
1937 Scenic Hwy N, Snellville, GA
30078, United States

Hours

Reviews

3.6
462 reviews
5 stars
224
4 stars
65
3 stars
40
2 stars
23
1 star
110

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some customers praising individual staff members for their helpfulness, while others report rude and unhelpful service.

Staffing Issues

Many reviews mention long wait times and understaffing, leading to frustration among customers.

Store Environment

Customers expressed dissatisfaction with the lack of basic amenities like restrooms and the overall cleanliness of the store.

Technical Support

Several customers reported issues with phone activations and trade-ins, indicating a lack of effective support for technical problems.
  • JH
    James Hunter
    3 days ago
    5.0
    Great store and great service! Never had a problem with any of their stores! Been to a bunch of the many times
  • VS
    Veronica Skiles
    Dec 29, 2025
    1.0
    Most unhelpful group of people I have ever encountered. Don't bother with Verizon. They have e zero customer service skills, especially at the GA scenic hwy location. From the manager to the the three other associates standing around, they were all very demeaning and unhelpful on 12/29. Not a single one of them has any business in customer service!!
  • BJ
    Bre Jarrells
    Dec 22, 2025
    5.0
    Very helpful and knowledgeable staff come here for my corporate staff
  • JS
    Joyce Shires
    Dec 18, 2025
    1.0
    Horrible experience. I have never had a business with such disregard for customer service and assistance. Worst company i have ever delt with and do not recommend them in any sense. I will be finding a new service that respects people and takes the time to actually assist you properly especially when you buy a $2k phone and to be treated in such a way is inexcusable.
  • SS
    Sash Sashé
    Dec 17, 2025
    1.0
    Not very helpful. Told me if I wasn’t already a customer the Verizon stores can’t help with new services. Lazy and unhelpful

Frequently Asked Questions About Verizon

What are the operating hours of the Verizon store in Snellville?

The Verizon store in Snellville is open Monday to Saturday from 9:00 AM to 7:00 PM, and on Sunday from 10:00 AM to 6:00 PM.

What 5G smartphones are available at Verizon Snellville?

You can find the latest 5G smartphones including the new iPhone 15, Google Pixel 8, and Samsung Galaxy S23 at the Verizon Snellville store.