Verizon

4.3
181 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Pooler, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
930 Morgan'S Corner Road, Pooler, GA
31322, United States

Hours

Reviews

4.3
179 reviews
5 stars
138
4 stars
6
3 stars
6
2 stars
3
1 star
26

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Angie, Zane, and Aaron.

Long Wait Times

Several reviews noted long wait times due to insufficient staff, with some customers expressing frustration over being ignored or having to wait for extended periods.

Mixed Experiences

While many customers had positive interactions, there were also reports of negative experiences, particularly regarding miscommunication about promotions and fees.

Store Cleanliness

Feedback on store cleanliness was mixed, with some customers noting a clean environment while others reported unsanitary conditions.

Sales Practices

Concerns were raised about questionable sales practices, including unexpected fees and promotions that were not clearly communicated.
  • HH
    Hoai nhi Truong hoang
    Oct 6, 2025
    5.0
    The store feels bright and clean.
  • CB
    Ceidre Bashaw
    Oct 2, 2025
    1.0
    I’ve been trying to get in contact with someone at the store regarding an order that was supposed to be ready for pickup hours ago. Nobody will answer the phones and they are routed offsite to representatives that give no helpful information past what is available on the order status. If I didn’t already pay for the order, I wouldn’t be so upset.
  • HC
    hyojin cho
    Aug 29, 2025
    5.0
    일 잘하는데, 친절하기까지 하다.
  • MS
    Mike Smith
    Aug 21, 2025
    5.0
    Raul was very friendly and knowledgeable about products. He was able to give me a nice deal on tablet and lower my overall rate. Josh also was able to pitch in and help me understand the product and pricing. Thanks again both of you.
  • N_
    nicksessions1_ __
    Jun 26, 2025
    5.0
    Very helpful, knowledgeable and polite.

Frequently Asked Questions About Verizon

What products does Victra offer at the Pooler, GA location?

Victra offers a full range of wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, and more.

What services are available at the Victra Verizon Authorized Retailer in Pooler?

Services include new lines, upgrades, new devices, and accessories. The store also offers in-store pickup for orders.