Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Pooler, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.3
182 reviews
5 stars
141
4 stars
6
3 stars
6
2 stars
3
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with several specific employees highlighted for their exceptional service.
Long Wait Times
Several reviews mentioned long wait times due to insufficient staff, with customers expressing frustration over delays in service.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about misleading promotions and issues with billing, leading to dissatisfaction.
Store Cleanliness
Feedback indicated that the store's cleanliness was inconsistent, with some customers reporting unsanitary conditions.
Sales Practices
There were concerns raised about questionable sales practices, including unauthorized charges and pressure tactics, leading to distrust among some customers.
- MMMasonDec 28, 20255.0Titus was super fast and nice, I got a great phone upgrade for an awesome price
- KDKarla DukesDec 19, 20255.0The greeting at the store was nice and helpful. The process of setting up a new phone was simple and didn’t take long. I would definitely be returning if I purchase another new device.
- BPBarb PetrosiniDec 4, 20255.0Great people 👍
- CBCeidre BashawOct 2, 20251.0I’ve been trying to get in contact with someone at the store regarding an order that was supposed to be ready for pickup hours ago. Nobody will answer the phones and they are routed offsite to representatives that give no helpful information past what is available on the order status. If I didn’t already pay for the order, I wouldn’t be so upset.
- HChyojin choAug 29, 20255.0일 잘하는데, 친절하기까지 하다.
Frequently Asked Questions About Verizon
What products does Victra offer at the Pooler, GA location?
Victra offers a full range of wireless devices including phones, tablets, smartwatches, mobile broadband, accessories, and device protection. Brands include Verizon Wireless, Samsung, Apple, Motorola, and more.
What services are available at the Victra Verizon Authorized Retailer in Pooler?
Services include new lines, upgrades, new devices, and accessories. The store also offers in-store pickup for orders.
What are the store hours for the Victra Verizon location in Pooler, GA?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturdays from 10:00 AM to 6:00 PM, and Sundays from 12:00 PM to 6:00 PM.
How can I contact the Victra store in Pooler, GA?
You can reach the store by phone at +1 912-777-2460 or email them at Info@victra.com.
Does the Victra Verizon store accept mobile payment options?
Yes, they accept payment options including Apple Pay, Android Pay, Samsung Pay, as well as credit and debit cards such as Visa, Mastercard, American Express, and Discover.
What languages are spoken at the Victra store in Pooler?
The store provides service in English and Spanish.
Does the Victra Verizon Retailer offer device recycling services?
Yes, the store offers electronics recycling services.
Are there any good dining options near Victra in Pooler?
Yes, nearby dining options include Jalapenos Mexican Grill, Papa Johns Pizza, Wasabi Fusion for sushi, Mei Jia Restaurant serving Chinese cuisine, Subway sandwich shop, and The Brother's Pizzeria for Italian food.
Where can customers enjoy beauty and spa services near the Victra store?
Nearby beauty and spa services include Pro Nails Salon, Parkway Salon, Massage Crystal, and Los Barbers Barbershop for hair and barber services.
What nearby places can help with errands when visiting the Victra store?
Customers can visit nearby places such as JSR Liquors grocery store, Lo Cost Pharmacy, Pooler Pharmacy, and Suds Laundromat for convenience while shopping at Victra.