Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderWireless Zone
Wireless Zone, Verizon Authorized Retailer, Norcross, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5485 Jimmy Carter Blvd.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.9
808 reviews
5 stars
775
4 stars5
3 stars2
2 stars1
1 star
25
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff members, particularly highlighting employees like Trey, Geo, Esmeralda, and Jobani.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, including issues with billing and service misunderstandings.
Store Environment
Several reviews mentioned the store's welcoming atmosphere and the staff's attentiveness, contributing to a positive shopping experience.
Promotions and Offers
There were complaints regarding the handling of promotions, with some customers missing out on deals due to errors made by staff.
- ABana barzagaDec 24, 20251.0Signed up only because of a promotion that saves us 3 lines for $33.33. Unfortunately the rep never added that promotion to our cart so we missed out on it if we had just ordered online. That is a huge mistake since we only switched to get that deal. Verizon has still not fixed the problem and pretending that it doesn’t exist or nothing is wrong.
- KHKimberly HickmanDec 22, 20255.0Trey was great!!! Appreciate it
- WSWanda SimmonsDec 19, 20255.0The manager Trey was a great help!!! Awesome service
- BVbritny vegaDec 15, 20255.0very attentive and help trey was a good service helper !!
- NONicholas Ouellette-PerryDec 11, 20255.0It’s too long of a story for a google review, but I royally screwed up trying to switch plans on my own. The guy at this specific location really helped me out and was super friendly.
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Norcross offer?
Verizon Wireless Zone in Norcross offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including services like bill payments, new lines, upgrades, and device financing.
Where is Verizon Wireless Zone located in Norcross?
It is located at 5485 Jimmy Carter Blvd, Ste 200, Norcross, GA 30093, USA.
What are the standard business hours for Verizon Wireless Zone in Norcross?
They are open Monday, Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 6:00 PM, Sunday from 12:00 PM to 6:00 PM, and closed on Wednesdays.
Does Verizon Wireless Zone in Norcross offer in-store pickup?
Yes, they provide in-store pickup services for products.
What major brands does Verizon Wireless Zone carry?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Can customers make appointments online for Verizon Wireless Zone in Norcross?
Yes, appointments can be made online at https://www.tccrocks.com/appointments/.
What payment methods are accepted at Verizon Wireless Zone?
They accept payment by check and debit card. Cash-only payments are not required.
Which nearby places can customers visit before or after shopping at Verizon Wireless Zone?
Nearby places include Chipotle Mexican Grill for Tex-Mex cuisine, Starbucks for coffee and drinks, and Chick-fil-A for fast food chicken.
Are there other mobile phone stores near Verizon Wireless Zone in Norcross?
Yes, TCC Verizon Authorized Retailer, BB's Phone Flipping, and DIRECTV® Local Authorized Dealer are nearby mobile phone stores customers can consider.
What amenities are available close to Verizon Wireless Zone for convenience and shopping?
Customers can access a Shell gas station and convenience store, Hong Kong Supermarket for groceries, and Norcross Pawn for shopping needs near Verizon Wireless Zone.