Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Wireless Zone, Verizon Authorized Retailer, Norcross, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to Wireless Zone for smartphones, tablets, Verizon home internet, tech accessories, connected devices, award-winning customer service, and more. Visit us at 5485 Jimmy Carter Blvd.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.9
802 reviews
5 stars
773
4 stars5
3 stars1
2 stars1
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful service provided by staff members, particularly Geo and Jobani.
Professionalism
Some reviews highlighted unprofessional behavior from staff, including inappropriate actions and attire.
Product Satisfaction
Customers expressed satisfaction with their new phones and services, noting smooth upgrades and good product quality.
Communication
Several customers appreciated the staff's ability to communicate effectively, especially in Spanish.
Negative Experiences
A few customers reported negative experiences, including issues with returns and misleading information.
- ANAriana Nakole2 days ago5.0I first came extremely upset with verizon, Tre was able to de-escalate and went above and beyond to help me and ended up completely resolving my issue. Thank you so much Tre!
- KNKimberly Ni'coleNov 8, 20255.0Went into this place looking to assume responsibility for a line without a hassle. Trey and Blake were extremely knowledgeable with set up, device activation, and caring. Trey’s tenured experience with Verizon made our experience a breeze!!
- LLLeydaNov 7, 20255.0Trey fue expectacular Para ayudarme y super entendible Gracias!
- GGGypsy GhoulNov 4, 20255.0Tre was wonderful and very helpful. It is under new management now. I will definitely come back in the future!
- LGlatoya gilmerNov 4, 20255.0Trey & Blake hooked me up! This was by far the best experience in a phone store and they were very helpful throughout each step of getting my phone working !
Frequently Asked Questions About Verizon
What types of products and services does Verizon Wireless Zone in Norcross offer?
Verizon Wireless Zone in Norcross offers smartphones, tablets, Verizon home internet, tech accessories, connected devices, and award-winning customer service, including services like bill payments, new lines, upgrades, and device financing.
Where is Verizon Wireless Zone located in Norcross?
It is located at 5485 Jimmy Carter Blvd, Ste 200, Norcross, GA 30093, USA.
What are the standard business hours for Verizon Wireless Zone in Norcross?
They are open Monday, Tuesday, Thursday, Friday, and Saturday from 11:00 AM to 6:00 PM, Sunday from 12:00 PM to 6:00 PM, and closed on Wednesdays.
Does Verizon Wireless Zone in Norcross offer in-store pickup?
Yes, they provide in-store pickup services for products.
What major brands does Verizon Wireless Zone carry?
They carry brands including Verizon, Apple, Samsung, Google, Motorola, LG, Otterbox, JBL, and many more.
Can customers make appointments online for Verizon Wireless Zone in Norcross?
Yes, appointments can be made online at https://www.tccrocks.com/appointments/.
What payment methods are accepted at Verizon Wireless Zone?
They accept payment by check and debit card. Cash-only payments are not required.
Which nearby places can customers visit before or after shopping at Verizon Wireless Zone?
Nearby places include Chipotle Mexican Grill for Tex-Mex cuisine, Starbucks for coffee and drinks, and Chick-fil-A for fast food chicken.
Are there other mobile phone stores near Verizon Wireless Zone in Norcross?
Yes, TCC Verizon Authorized Retailer, BB's Phone Flipping, and DIRECTV® Local Authorized Dealer are nearby mobile phone stores customers can consider.
What amenities are available close to Verizon Wireless Zone for convenience and shopping?
Customers can access a Shell gas station and convenience store, Hong Kong Supermarket for groceries, and Norcross Pawn for shopping needs near Verizon Wireless Zone.