Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3150 E. Hwy 34, STE 209 in Newnan, GA 30265
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
433 reviews
5 stars
385
4 stars
19
3 stars5
2 stars
8
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like DJ, Jamaal, and Kaitlyn.
Sales Experience
Several reviews highlighted issues with salesmanship, including misinformation about product availability and poor assistance with phone transfers.
Staffing Issues
Multiple customers noted that the store was often understaffed, leading to longer wait times and less personalized service.
Product Knowledge
Customers frequently commented on the staff's expertise and ability to answer questions effectively, enhancing the overall shopping experience.
Mixed Experiences
While many had positive experiences, some customers reported dissatisfaction with service quality, particularly regarding problem resolution and assistance.
- RGRobin GerryOct 23, 20252.0Friendly but poor salesmanship, misinformation, and understaffed
- SWShannon WilliamsSep 22, 20255.0Keema was more than helpful and she also helped me with insta protek. I have to say also that the lady that was working with her was going through some major issues with a new customer who had just bought it. iPhone 17 pro and she handled it so well. She was on the phone trying to make them understand that he had left to go to lunch and she needed some help with activating the SIM card in it and she stayed on that phone and she handled it like a trooper. I highly recommend going to Russell which on the outside of the building says Verizon because they're sort of like the third party liaison if you will but it's fantastic!💯❣️
- SBSandra BAug 25, 20251.0Call made sure they had the phone my brother looking for they said yes they had them, they made a appointment when my brother got there they said no we don’t have that phone you need a iPhone
- JMJoey McFaddenAug 13, 20255.0The best customer service I've ever received dealing with phones . The lady that helped me deserves a raise
- MAMakeup and Creative ArtsJun 14, 20255.0Took a minute to get things all squared away but overall, great experience!
Frequently Asked Questions About Verizon
Where is the Verizon store located in Newnan, GA?
The Verizon store is located at 3150 Highway 34 E, Ste 209, Newnan, GA 30265.
What are the store hours for the Verizon location in Newnan?
The store is open Monday through Saturday from 9:00 AM to 7:00 PM, and on Sunday from 11:00 AM to 5:00 PM.
What types of products can I find at this Verizon store?
You can find Verizon Wireless services, cellular phones, smartphones, tablets, accessories, smartwatches, and prepaid products.
Does the Verizon store in Newnan offer pickup services?
Yes, the store offers both in-store pickup and curbside pickup services.
What payment options are accepted at the Newnan Verizon store?
The store accepts American Express, cash, Discover, MasterCard, and Visa.
Is the Verizon store in Newnan wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Is there a Starbucks near the Verizon store in Newnan?
Yes, there is a Starbucks coffee shop nearby where you can grab a coffee before or after your visit to the Verizon store.
Are there dining options like Pizza Hut or Subway near the Verizon store?
Yes, Pizza Hut and Subway are nearby, offering convenient options for a quick meal around your visit to the Verizon store.
What other services can I find near the Verizon store in Newnan?
Nearby services include Great Clips for haircuts, OneMain Financial for loans, and several nail salons like Imperial Nails and Kingdom Nails & Spa.
Can I manage my Verizon account online or via an app?
Yes, you can schedule and manage your Verizon account using the My Verizon app, available in the App Store.