Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Mcdonough for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
354 reviews
5 stars
160
4 stars
48
3 stars
26
2 stars
18
1 star
102
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, with staff being unhelpful, rude, or unprofessional.
Long Wait Times
Numerous reviews mentioned excessively long wait times, often exceeding an hour, leading to frustration among customers.
Mixed Experiences
While some customers praised individual staff members for their helpfulness, others had negative experiences with the overall service and management.
Billing Issues
Several customers expressed dissatisfaction with billing practices, including unexpected charges and difficulties resolving issues.
Store Management
The store's management received criticism for unprofessional behavior and lack of support for staff, impacting customer experiences.
- TSThe Pitch with Sierra4 days ago5.0Kanin was my rep. I had a great experience with him. He was extremely patient, kind, and very knowledgeable. He took the time to explain everything clearly and made sure all of my questions were answered. Excellent customer service—I truly appreciate his help!
- NSNicholas SchlottmanDec 30, 20251.0Horrible store. Purchased an iPad and went to pick it up from there mobile pick up. Wasn’t able to open it myself and the manager wouldn’t open it for me because I wasn’t the main person on the account. After being added as an admin on the account and calling Verizon customer service the manger still refused the give me the iPad I had receipt for and the card used the purchase it. Did want to help me at all. Had me there for over an hour for simple pickup.
- JAJeffrey AnthonyDec 8, 20255.0Glad we went here to a corporate owned store to fix the mess the distributor in Stockbridge put us in. Thank you!!!
- SDS Nicholas (disabledangel2010)Dec 4, 20251.0I’m a disabled veteran. I have no use of my arms or legs. So I have to depend on others for everything. I went to this Verizon store to get a service provided to me. I wasn’t buying any products. I arrived at the store only to have to wait the usual wait time of five to ten minutes. I WISH. The manager greeted me when I came in, not bad. Told me that there will be a short wait. I waited for about fifteen minutes. Then when the associate came, she asked for my ID. I don’t carry it with me because I don’t have use of my hands and I don’t have a wallet. I DO have my tablet that I use to operate by mouth. It has my military ID on it. I tried to show it to the associate, but was denied because it wasn’t the actual card. The manager should have been able to use his own discretion instead of telling me this is a high fraud area. There are people like me who still like to get out in the community. Not everyone has the ability to use their hands and have different disabilities. We should be given the decency to be recognized without a piece of plastic to verify who we are. The picture showed my identity clear as day. So, because I didn’t have my ID I had to wait another twenty minutes for the query to reset. So now I have been waiting for close to an hour. I am not asking for special treatment or anything. I’m asking for common sense to be used when it comes to dealing with a person who is visibly disabled. I understand it’s that time of the year people steal, but I was trying to get a service done, not steal. Why would I use a fake ID to get a service. If have time to waste, have FUN waiting. I will not use this location for anything.
- YTYahzette TuckerDec 1, 20251.0Every time I come to this location the men that works there always have an attitude and gets slick at the mouth. The customer service sucks and they are very unprofessional!
Frequently Asked Questions About Verizon
What are the operating hours of the Verizon store in Mcdonough?
The Verizon store in Mcdonough is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 9:00 AM to 7:00 PM, and Sunday from 10:00 AM to 6:00 PM.
Which mobile phone brands does the Verizon store in Mcdonough carry?
The store carries major brands including Apple, Samsung, Motorola, Google, Kyocera, and TCL.
Can I shop online and pick up my order at the Mcdonough Verizon store?
Yes, you can buy online and pick up your order in store, with options including in-store pickup, free 2-day shipping, express lockers, and same-day delivery where available.
What services does the Verizon store in Mcdonough offer for business customers?
The store offers business cell phones, business mobile hotspots, business tablets, and business laptops, along with mobile, wireless internet, and voice plans.
How can I schedule an appointment at the Mcdonough Verizon store?
You can schedule an in-store appointment by visiting the Verizon website or using the My Verizon app with scheduling features.
What payment methods are accepted at the Verizon store?
The store accepts checks, debit cards, mobile NFC payments, and does not require cash only payments.
Where is the Verizon store located in Mcdonough?
The Verizon store is located at 1844 Jonesboro Rd, Mcdonough, GA 30253, USA.
Are there any dining options near the Verizon store in Mcdonough?
Yes, nearby dining options include Red Lobster, O'Charley's Restaurant & Bar, Raising Cane's Chicken Fingers, Burger King, Logan's Roadhouse, Hong Kong Cafe, and LongHorn Steakhouse.
What entertainment or shopping places are close to the Verizon store in Mcdonough?
Nearby entertainment and shopping venues include Game Stop for video games and media, Epic Bikes for bicycles, and Mattress Firm for furniture.
How can customers use nearby transit or financial services when visiting the Verizon store?
Customers can access financial services easily with Wells Fargo ATM and Navy Federal Credit Union nearby, and for convenience, they can visit stores like Sprint Store or T-Mobile close by if needed.