Verizon

4.8
746 reviews

About

Cell Phone Store
TCC Marietta, a Verizon authorized retailer, is your one stop shop for all of your phone and wireless service needs. We offer the latest devices with Verizon network coverage, including 5G service, for both consumers and businesses. Come to TCC for smartphones, tablets, Verizon home internet, award-winning customer service, and more. Plus, proceeds from every purchase go directly toward doing good in your local community. Visit us at 3605 Sandy Plains Rd.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Verizon
3605 Sandy Plains Rd, Marietta, GA
30066, United States

Hours

Reviews

4.8
746 reviews
5 stars
710
4 stars
8
3 stars
3
2 stars
2
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of Ashlee, Terrell, and Jadon.

Efficiency

Several reviews highlighted the quick and efficient service provided by staff, making the phone upgrade and setup process smooth.

Professionalism

Customers noted the professionalism of the staff, particularly in handling complex issues and providing thorough assistance.

Mixed Experiences

While many reviews were positive, there were a few negative experiences regarding order mishaps and service inconsistencies.

Product Knowledge

Staff were frequently commended for their knowledge about products and services, helping customers make informed decisions.
  • SL
    Sonia Lucas
    1 day ago
    5.0
    Ashlee was exceptional.
  • KB
    Kelly Beeson
    Nov 13, 2025
    5.0
    Our experience start to finish was excellent. Ashley the manager was well informed, friendly and answered all of our questions. Great overall service
  • CJ
    Courtney Jernigan
    Oct 28, 2025
    5.0
    Awesome experience! Ian provided top-notch service with a difficult trade in. Stayed through the whole process and made it super easy for me to get the most money for my old phone. Will definitely be back to this location!
  • LM
    liz marchionni
    Oct 27, 2025
    5.0
    Ashlee gave me excellent service . She resolved a complicated issue for my mother , saved her money and helped me reduce my bill while getting a new promotion phone and she transferred my data and set up my new phone. Life is good with Ashlee. 🥰🥰🥰
  • BH
    Brian Hollingsworth
    Oct 24, 2025
    1.0
    As a customer of Verizon for over 26 years (that is what it says when I log into the app), I have had the worst experience at a store ever…today (10/24/25). I went in to get information about upgrading my phone. Left the store and arrived back to my uncle’s house (I am visiting from South GA) to notice 2 emails from Verizon about an order I have placed. I called the store back and was told the order was placed but I have 7 days to pick it up or it can go into the store’s inventory. I never said I wanted to place an order, while at the store. I never paid for anything, while at the store. I did say that I am from South GA visiting. I called customer service and stayed on the phone with them for 30 minutes, to make sure the “order” was canceled. Myself nor any other Verizon Customer should have to deal with the hassle of an order being placed without our approval. The experience today really has me thinking about changing to a different mobile phone company. Not a very happy Verizon Customer at the moment.

Frequently Asked Questions About Verizon

What products and brands does TCC Marietta, a Verizon authorized retailer, offer?

TCC Marietta offers a wide range of products including smartphones, tablets, wireless devices, jetpacks, accessories, and services from brands like Apple, Samsung, Motorola, LG, HTC, and Google.

Where is TCC Marietta located and what are its operating hours?

TCC Marietta is located at 3605 Sandy Plains Rd, Ste 320, Marietta, GA 30066 and is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 12:00 PM to 6:00 PM.