Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3805 Dallas Hwy SW in Marietta, GA 30064
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
266 reviews
5 stars
243
4 stars
4
3 stars1
2 stars3
1 star
15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and professionalism of staff, particularly Curtis and Kiara, who went above and beyond to assist with phone issues and upgrades.
Management Issues
Some reviews highlighted unprofessional behavior from management, particularly regarding customer interactions and employee treatment.
Mixed Experiences
While many customers had positive experiences, there were also reports of dissatisfaction with service quality and issues with billing and product handling.
Store Environment
Customers appreciated the friendly atmosphere and the lack of pressure in sales, although some noted that it is a third-party store rather than a corporate Verizon location.
Technical Assistance
Several reviews mentioned effective troubleshooting and technical support provided by staff, making the process of upgrading or switching phones smoother.
- LTLydia Thomas4 days ago5.0Curtis was amazing so kind and helpful loved talking with him
- KGKimberly GarrettNov 12, 20255.0Very helpful in switching phones!! Thank you
- DEDawn ESep 24, 20251.0My experience at this Russell Cellular location was not what I’m use to. Unfortunately the store manager was very unprofessional and I was very disappointed in the tone and the way I was spoken to while in store. The way he addressed his employees was so unprofessional. The management at this location is terrible!!!
- JIJulian IzydoreSep 24, 20255.0Curtis was extremely helpful in setting up my new iPhone. Due to a mistake that I made at home I went back the next day and Curtis spent another hour helping to fix the problem. Great customer service.
- MMmaliaSep 21, 20251.0If you’re unlucky enough to deal with Manager Curtis, brace yourself. Customer service clearly wasn’t on his training agenda. Instead of solving problems, he seems more interested in creating them. Talking to him felt like I was interrupting his day rather than being a paying customer. Verizon is already expensive enough without adding rudeness and indifference on top. Do better.
Frequently Asked Questions About Verizon
What types of mobile phones and brands does Verizon at 3805 Dallas Hwy SW offer?
Verizon offers a variety of mobile phones and brands including Verizon Wireless, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon in Marietta, GA?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available for orders at this Verizon store.
What payment methods are accepted at Verizon in Marietta?
Payment options include American Express, Cash, Discover, Mastercard, and Visa. Debit cards are also accepted, and appointments are not required.
Is there wheelchair access at the Verizon store on Dallas Hwy SW?
Yes, this Verizon store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Does this Verizon location provide wireless service and home internet?
Yes, services include wireless service, mobile service, home phone service, and home internet.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Zoes Kitchen, Jersey Mike's Subs, Mellow Mushroom, Chicken Salad Chick, Cielo Blue, Marble Slab Creamery, Freddy's Frozen Custard & Steakburgers, and Peace of Popcorn.
Are there fitness or wellness centers near this Verizon location?
Yes, nearby fitness and wellness centers include Club Pilates, Crunch Fitness, Nail Care Spa Marietta, Benefit Cosmetics BrowBar, and Lush Nail Bar - West Cobb.
Where can I find other electronics or mobile phone stores near this Verizon location?
Nearby options include the Russell Cellular electronics and mobile phone store, as well as the Verizon mobile phone store itself.
How might nearby transit stations or points of interest help me find the Verizon store at 3805 Dallas Hwy SW?
While transit stations are not listed, several nearby well-known places like Russell Cellular, Club Pilates, and Zoes Kitchen can serve as landmarks to help locate the Verizon store easily.