Verizon

4.7
273 reviews

About

Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3805 Dallas Hwy SW in Marietta, GA 30064

Details

  • DeliveryNot available
  • Requires appointmentNot available
  • DebitAvailable
  • Cash onlyNot available

Location

Verizon
3805 Dallas Hwy Sw, Marietta, GA
30064, United States

Hours

Reviews

4.7
272 reviews
5 stars
248
4 stars
4
3 stars
1
2 stars
3
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

Curtis received numerous commendations for his exceptional customer service, being described as helpful, patient, and knowledgeable.

Management Issues

Several reviews highlighted unprofessional behavior from management, particularly criticizing the store manager's attitude and handling of customer interactions.

Mixed Experiences

While many customers praised the service, some reported negative experiences, particularly regarding billing issues and the handling of promotions.

Store Operations

Customers noted that this location is a third-party seller, which may lead to different policies and pricing compared to corporate Verizon stores.
  • SR
    Sagar Rao
    Dec 22, 2025
    5.0
    Curtis is amazing and extremely helpful!
  • TW
    Tim Welch
    Dec 18, 2025
    5.0
    Curtis, with Russell Cellular, is an amazing asset for me and my Verizon account. He goes way above and beyond to troubleshoot any problems I might have and is always looking to help me navigate tge many options I have with Verizon.
  • LU
    Lil Unicorn
    Dec 8, 2025
    1.0
    If I could give this place negative stars I would. If you vaule your time, money and sanity avoid this place this TPR and go to an actual Verizon store. Swapped out 5 phones on promo for 5 new phones in August. Our promos and trade-ins were entered incorrectly, our phone plans weren't adjusted to what we wanted. Its Dec. We have over an $800.00 bill because Verizon wants us to pay for their mistakes. We've been on the phone several times with Verizon for well over 8 hours trying to get this train-wreck fixed. Oh and the in-store guy insisted that since we ordered the phones through the store he had to be the one to activate the phone lines and do the phone transfer at $40 a line charge. 8 different Verizon people told us that was false and we could have done all that from home. Negative 5 Stars.....
  • LT
    Louise Tharp
    Dec 1, 2025
    5.0
    Curtis was so nice and helpful. He went above and beyond.
  • LT
    Lydia Thomas
    Nov 20, 2025
    5.0
    Curtis was amazing so kind and helpful loved talking with him

Frequently Asked Questions About Verizon

What types of mobile phones and brands does Verizon at 3805 Dallas Hwy SW offer?

Verizon offers a variety of mobile phones and brands including Verizon Wireless, Samsung, Google, Apple, Motorola, and LG.

What are the operating hours for Verizon in Marietta, GA?

Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.