Business Details
About
Cell Phone StoreElectronics StoreCell Phone Accessory Store
Russell Cellular, your local Verizon Authorized Retailer offering all the latest and greatest mobile phone technology at 3805 Dallas Hwy SW in Marietta, GA 30064
Details
- DeliveryNot available
- Requires appointmentNot available
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.7
272 reviews
5 stars
248
4 stars4
3 stars1
2 stars3
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Curtis received numerous commendations for his exceptional customer service, being described as helpful, patient, and knowledgeable.
Management Issues
Several reviews highlighted unprofessional behavior from management, particularly criticizing the store manager's attitude and handling of customer interactions.
Mixed Experiences
While many customers praised the service, some reported negative experiences, particularly regarding billing issues and the handling of promotions.
Store Operations
Customers noted that this location is a third-party seller, which may lead to different policies and pricing compared to corporate Verizon stores.
- SRSagar RaoDec 22, 20255.0Curtis is amazing and extremely helpful!
- TWTim WelchDec 18, 20255.0Curtis, with Russell Cellular, is an amazing asset for me and my Verizon account. He goes way above and beyond to troubleshoot any problems I might have and is always looking to help me navigate tge many options I have with Verizon.
- LULil UnicornDec 8, 20251.0If I could give this place negative stars I would. If you vaule your time, money and sanity avoid this place this TPR and go to an actual Verizon store. Swapped out 5 phones on promo for 5 new phones in August. Our promos and trade-ins were entered incorrectly, our phone plans weren't adjusted to what we wanted. Its Dec. We have over an $800.00 bill because Verizon wants us to pay for their mistakes. We've been on the phone several times with Verizon for well over 8 hours trying to get this train-wreck fixed. Oh and the in-store guy insisted that since we ordered the phones through the store he had to be the one to activate the phone lines and do the phone transfer at $40 a line charge. 8 different Verizon people told us that was false and we could have done all that from home. Negative 5 Stars.....
- LTLouise TharpDec 1, 20255.0Curtis was so nice and helpful. He went above and beyond.
- LTLydia ThomasNov 20, 20255.0Curtis was amazing so kind and helpful loved talking with him
Frequently Asked Questions About Verizon
What types of mobile phones and brands does Verizon at 3805 Dallas Hwy SW offer?
Verizon offers a variety of mobile phones and brands including Verizon Wireless, Samsung, Google, Apple, Motorola, and LG.
What are the operating hours for Verizon in Marietta, GA?
Verizon is open Monday through Saturday from 9:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Can I pick up my online order in-store at this Verizon location?
Yes, in-store pickup is available for orders at this Verizon store.
What payment methods are accepted at Verizon in Marietta?
Payment options include American Express, Cash, Discover, Mastercard, and Visa. Debit cards are also accepted, and appointments are not required.
Is there wheelchair access at the Verizon store on Dallas Hwy SW?
Yes, this Verizon store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Does this Verizon location provide wireless service and home internet?
Yes, services include wireless service, mobile service, home phone service, and home internet.
Which nearby restaurants can I visit before or after shopping at Verizon?
Nearby restaurants include Zoes Kitchen, Jersey Mike's Subs, Mellow Mushroom, Chicken Salad Chick, Cielo Blue, Marble Slab Creamery, Freddy's Frozen Custard & Steakburgers, and Peace of Popcorn.
Are there fitness or wellness centers near this Verizon location?
Yes, nearby fitness and wellness centers include Club Pilates, Crunch Fitness, Nail Care Spa Marietta, Benefit Cosmetics BrowBar, and Lush Nail Bar - West Cobb.
Where can I find other electronics or mobile phone stores near this Verizon location?
Nearby options include the Russell Cellular electronics and mobile phone store, as well as the Verizon mobile phone store itself.
How might nearby transit stations or points of interest help me find the Verizon store at 3805 Dallas Hwy SW?
While transit stations are not listed, several nearby well-known places like Russell Cellular, Club Pilates, and Zoes Kitchen can serve as landmarks to help locate the Verizon store easily.