Business Details
About
Cell Phone StoreElectronics StoreVerizon
Visit our store at Marietta for all your latest mobile, 5G home internet, or business needs. For further convenience, you can visit us online to schedule an in-store appointment or place an online order. Online orders can be picked up in store, free 2-day shipping, express lockers and/or delivered same day where available. See our store locator for more information about your local store online order pick-up options.
Details
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
- Accepts checksAvailable
Location
Hours
Reviews
3.4
195 reviews
5 stars
90
4 stars
21
3 stars
14
2 stars
8
1 star
62
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a mix of excellent and poor customer service experiences, with some employees praised for their helpfulness while others were criticized for rudeness and lack of assistance.
Staff Knowledge
Several reviews highlight knowledgeable staff members who provided effective solutions, but there are also complaints about employees being unhelpful or lacking product knowledge.
Appointment Issues
Customers expressed frustration over the need for appointments, long wait times, and being turned away when arriving without one.
Management Concerns
Multiple reviews mention issues with management, including rudeness and lack of responsiveness to customer complaints.
Store Environment
The store's cleanliness and organization received positive remarks, but there were complaints about staff being inattentive or unprofessional.
- JMJoseph McLeerDec 22, 20255.0Want to recognize retail specialist Todd Hunter at this Verizon location. He provided excellent service. Stayed past his scheduled work hours to help us with buying new phones, which we were unable to do online. Thanks again, Todd.
- CJCreighton JohnsNov 20, 20251.0Don’t try to come without an appointment. I am trying to drop off equipment and have been sitting forever as the (lack of) staff attends to others. The line is long and I have no idea how long it will take. ☹️
- 3C3 CAPOct 26, 20251.0Customer service was less than exceptional. On a $1,200 purchase, he charged us the extra $30 to change over the old phone to the new phone....and then...disappeared. Astounding!
- LALinda Adams-BrownOct 12, 20255.0Was not hopeful…This was my 3rd Verizon store to solve 6 month problem. HALLELUJAH, Joseph solved the problem within 3 minutes ! It was my plan, limited data…which I was out. Joseph moved me to an unlimited data plan for a very reasonable price. Thank you JOSEPH 🙏🏽
- AAAdam AlbanoSep 27, 20255.0Joseph was amazing!!!!!
Frequently Asked Questions About Verizon
What products does Verizon in Marietta offer?
Verizon offers the latest 5G smartphones including iPhone 15, Google Pixel 8, Samsung Galaxy S23, as well as business cell phones, mobile hotspots, tablets, and laptops.
What are the store hours for Verizon in Marietta?
The Verizon store is open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 10:00 AM to 6:00 PM.
Can I schedule an appointment at the Verizon Marietta store?
Yes, you can schedule an in-store appointment online or via the My Verizon app.
What shipping and pickup options does Verizon offer?
You can choose in-store pickup, free 2-day shipping, express locker pickup, or same-day delivery in select areas for your orders.
Which mobile brands are available at Verizon Marietta?
Verizon carries Apple, Samsung, Motorola, Google, Kyocera, and TCL devices.
Does Verizon in Marietta accept debit cards and mobile payments?
Yes, the store accepts debit cards, mobile NFC payments, and checks; it does not require cash only.
What nearby places can I visit before or after shopping at Verizon Marietta?
Nearby, you can visit Churchill's Pub for drinks, Fire Stone Chinese Cuisine for Asian food, or Orangetheory Fitness for a workout session.
How can nearby transit or landmarks help me find Verizon Marietta?
Verizon is located close to Leslie's and top local spots like Rick's Farmers Market and CVS Pharmacy, making it easy to find the store while visiting these landmarks.
Are there any nearby services that complement a Verizon visit?
Yes, you can access services like Firestone Complete Auto Care, MedPost Urgent Care, and UPS Access Point nearby for automotive, health, and shipping needs.
What languages are supported at Verizon Marietta?
The store supports both English and Spanish for customer service.