Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Marietta, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
199 reviews
5 stars
161
4 stars
10
3 stars2
2 stars
4
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Devin, Michaela, and Anthony.
Long Wait Times
Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.
Sales Practices
Customers expressed dissatisfaction with aggressive upselling and unexpected fees, suggesting a lack of transparency in sales practices.
Mixed Experiences
While some customers had excellent experiences, others reported significant issues, including billing problems and poor service from certain employees.
Store Environment
The store was noted for being busy, with some customers feeling neglected during peak times due to limited staff.
- ZSZhanna ShonerdNov 14, 20255.0The representative was very friendly, knowledgeable, and professional. Made the process of trading and setting up a new phone easy. Definitely recommend this store.
- DCDoug CouchNov 5, 20255.0GABRIELLE DID AN AMAZING JOB HELPING ME. GIVE HER A RAISE IN PAY !)
- NMNick McDearisOct 23, 20251.0Awful experience here. I was charged for services I didn’t agree to and had duplicate upgrade fees on my account that I had to call Verizon multiple times to be rectified. Very pushy sales people too.
- TGTravis GrodyOct 18, 20251.0Go to a corporate owned store rather than wasting your time here with constant upsell and bogus fees. The Verizon at 423 Barrett Parkway is owned by corporate rather than Victra.
- FNfaye nowlandSep 24, 20254.0While speaking with the Verizon representative to purchase a new phone and have data from my old phone transferred to my new phone a customer came in and interrupted my transaction requesting the representative assist him. It is my opinion the representative should have told the other customer he would be helped as soon as my transaction was completed.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Marietta, GA?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services does Victra — Verizon Authorized Retailer offer?
They provide new lines, upgrades, new devices, and accessories along with in-store pickup service.
What are the store hours for Verizon in Marietta?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 12:00 PM to 6:00 PM.
Which payment methods are accepted at Victra in Marietta?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi to customers.
Does the Verizon store in Marietta offer device recycling?
Yes, they provide electronics recycling services.
Can I pick up online orders in-store at this Verizon location?
Yes, in-store pickup is available at this location.
I’m visiting Marietta, what nearby food options are available near Verizon?
Nearby you can find Firehouse Subs, Stevi B's Pizza Buffet, Reveille Cafe West Cobb for breakfast and brunch, and ZENSHI Handcrafted Sushi for sushi and dining.
Are there other mobile phone stores near the Victra Verizon store?
Yes, T-Mobile and other Verizon stores are nearby, providing additional options for mobile phones and accessories.
What nearby services can I visit if I need personal care or beauty treatments near the Verizon store?
Near the Verizon store, you can visit Great Clips for haircuts, Tan Anytime for tanning and beauty spa services, Deka Lash for skin care, and Lusterskin beauty salon.