Verizon

4.4
199 reviews

About

Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service Provider
Victra is your local Verizon Authorized Retailer in Marietta, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Verizon
2500 Dallas Hwy Sw, Marietta, GA
30064, United States

Hours

Reviews

4.4
199 reviews
5 stars
161
4 stars
10
3 stars
2
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful, with specific mentions of employees like Devin, Michaela, and Anthony.

Long Wait Times

Several reviews highlighted long wait times and understaffing issues, leading to frustration among customers.

Sales Practices

Customers expressed dissatisfaction with aggressive upselling and unexpected fees, suggesting a lack of transparency in sales practices.

Mixed Experiences

While some customers had excellent experiences, others reported significant issues, including billing problems and poor service from certain employees.

Store Environment

The store was noted for being busy, with some customers feeling neglected during peak times due to limited staff.
  • ZS
    Zhanna Shonerd
    Nov 14, 2025
    5.0
    The representative was very friendly, knowledgeable, and professional. Made the process of trading and setting up a new phone easy. Definitely recommend this store.
  • DC
    Doug Couch
    Nov 5, 2025
    5.0
    GABRIELLE DID AN AMAZING JOB HELPING ME. GIVE HER A RAISE IN PAY !)
  • NM
    Nick McDearis
    Oct 23, 2025
    1.0
    Awful experience here. I was charged for services I didn’t agree to and had duplicate upgrade fees on my account that I had to call Verizon multiple times to be rectified. Very pushy sales people too.
  • TG
    Travis Grody
    Oct 18, 2025
    1.0
    Go to a corporate owned store rather than wasting your time here with constant upsell and bogus fees. The Verizon at 423 Barrett Parkway is owned by corporate rather than Victra.
  • FN
    faye nowland
    Sep 24, 2025
    4.0
    While speaking with the Verizon representative to purchase a new phone and have data from my old phone transferred to my new phone a customer came in and interrupted my transaction requesting the representative assist him. It is my opinion the representative should have told the other customer he would be helped as soon as my transaction was completed.

Frequently Asked Questions About Verizon

What types of products can I find at the Verizon store in Marietta, GA?

The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.

What services does Victra — Verizon Authorized Retailer offer?

They provide new lines, upgrades, new devices, and accessories along with in-store pickup service.