Business Details
About
Cell Phone StoreTelecommunications Equipment SupplierElectronics StoreTelephone CompanyInternet Service ProviderA Wireless
Victra is your local Verizon Authorized Retailer in Marietta, GA. We strive to create the best possible experience for our guests. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Our mission is to connect technology to life in the most trustworthy, fun, and profitable way.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.4
204 reviews
5 stars
164
4 stars
10
3 stars3
2 stars
4
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and knowledgeable, while others reported poor experiences with unhelpful or rude employees.
Staffing Issues
Frequent complaints about understaffing, leading to long wait times and inadequate service during busy hours.
Sales Practices
Concerns about aggressive upselling and billing issues, with some customers feeling misled or pressured into unnecessary purchases.
Positive Experiences
Several customers highlighted exceptional service from specific employees, noting their professionalism and willingness to help.
- TSTonya SmithJan 5, 20265.0Friendly staff and great service.
- SPSeema Amin ParikhDec 23, 20253.0Experienced but made mistakes selecting wrong protector for phone just to test my vision I believe. Accessories prices are too high. People like me can't use other protector after buying from Verizon. What does Verizon done good for customers? Someone phone bill reduced by big# by trade in phone. What informations Verizon passing out to opposite people 20+years back?
- IBIxtzel BelloDec 21, 20251.0The customer service at this store is horrible. The two employees working this evening were not friendly and didn’t act like they wanted to help us. We were trying to change our service to Verizon and they asked us to come back tomorrow. We will not be returning to this establishment.
- THTaryn HolleyDec 5, 20255.0Busy location, but fantastic customer service nonetheless.
- ZSZhanna ShonerdNov 14, 20255.0The representative was very friendly, knowledgeable, and professional. Made the process of trading and setting up a new phone easy. Definitely recommend this store.
Frequently Asked Questions About Verizon
What types of products can I find at the Verizon store in Marietta, GA?
The store offers a full range of wireless devices including phones, tablets, home internet, smartwatches, accessories, and more from brands like Verizon Wireless, Samsung, Apple, Motorola, and Google.
What services does Victra — Verizon Authorized Retailer offer?
They provide new lines, upgrades, new devices, and accessories along with in-store pickup service.
What are the store hours for Verizon in Marietta?
The store is open Monday to Friday from 10:00 AM to 7:00 PM, Saturday 10:00 AM to 8:00 PM, and Sunday 12:00 PM to 6:00 PM.
Which payment methods are accepted at Victra in Marietta?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, Samsung Pay, and Visa.
Is free Wi-Fi available at the Verizon store?
Yes, the store offers free Wi-Fi to customers.
Does the Verizon store in Marietta offer device recycling?
Yes, they provide electronics recycling services.
Can I pick up online orders in-store at this Verizon location?
Yes, in-store pickup is available at this location.
I’m visiting Marietta, what nearby food options are available near Verizon?
Nearby you can find Firehouse Subs, Stevi B's Pizza Buffet, Reveille Cafe West Cobb for breakfast and brunch, and ZENSHI Handcrafted Sushi for sushi and dining.
Are there other mobile phone stores near the Victra Verizon store?
Yes, T-Mobile and other Verizon stores are nearby, providing additional options for mobile phones and accessories.
What nearby services can I visit if I need personal care or beauty treatments near the Verizon store?
Near the Verizon store, you can visit Great Clips for haircuts, Tan Anytime for tanning and beauty spa services, Deka Lash for skin care, and Lusterskin beauty salon.