Business Details
About
Cell Phone StoreElectronics StoreTelephone CompanyInternet Service Provider
Cellular Sales is Macon’s go-to Verizon Authorized Retailer for the latest devices, including iPhone 17 Pro Max, Google Pixel 10 Pro XL, and Samsung Galaxy S25 Ultra. With multiple Knoxville locations, we offer personalized service, device upgrades, and trade-in options on America’s most reliable network. Our mission has been to keep [city] connected with top technology and expert guidance. Visit us today for the newest smartphones, tablets, and accessories.
Details
- Requires appointmentNot available
Location
Hours
Reviews
4.5
316 reviews
5 stars
261
4 stars
15
3 stars
9
2 stars
8
1 star
23
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being kind, patient, and knowledgeable, particularly highlighting individuals like Kelly, Tom, and Tiffany for their exceptional service.
Staff Knowledge
Customers frequently noted the staff's expertise in explaining products and services, helping them make informed decisions.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with rude staff or inadequate assistance, indicating inconsistency in service quality.
Long Wait Times
Several customers expressed frustration with long wait times and understaffing, leading to poor service experiences.
Personalized Attention
Customers appreciated the personalized service, with staff taking the time to address individual needs and concerns.
- EBElizabeth ButlerOct 20, 20255.0Very kind and patient while helping me switch from my old carrier to Verizon, Kelly was thorough with expectations on my billing and with my new iPhone. Come here
- MBMarcus BassSep 14, 20255.0I’m incredibly grateful for the exceptional support Verizon provided to my mother. From the moment we reached out, the customer service team was patient, kind, and genuinely focused on solving her issue. The agent listened carefully to her concerns, asked thoughtful questions, and explained each step clearly in plain language. They walked us through the setup process with patience, ensuring my mother felt confident and comfortable using her new services. When we hit a snag, they remained calm and proactive, taking ownership until the problem was fully resolved. The follow-up was thoughtful and timely, making sure everything continued to work smoothly and that my mother had no remaining questions. It’s clear Verizon values its customers, especially seniors, and goes above and beyond to make sure they feel supported and cared for. What stood out most was the personalized service. The representative didn’t rush us and took the time to ensure my mother understood every option and step. It’s a rare and refreshing experience in today’s fast-paced world. Thank you, Verizon, for turning what could have been a frustrating experience into a seamless and positive one. You’ve earned our trust and future business!
- SKSharon Deeb KhourySep 10, 20255.0I came to Zebulon RD to pay my bill, and Tom Kraemer waited on me. He offered me home internet, streaming, saved me a lot of money, and took care of me with with my vision issues. He was focused, kind, and wonderful. He walked me through everything.
- CLC LewisAug 24, 20255.0Great customer service!
- SOSue OwensAug 23, 20255.0I went to Verizon on Zebulon and Tom was wonderful! He helped with an issue with my phone. I had been to Riverside and Zebulon before and no one could help me. Thank you so much, Tom!
Frequently Asked Questions About Verizon
Where is the Verizon store located on Zebulon Road?
The Verizon store is located at 6204 Zebulon Road, Macon, GA 31210.
What brands of smartphones can I upgrade at Cellular Sales?
You can upgrade Apple iPhone, Samsung Galaxy, Google Pixel, Motorola, and other brands like LG, HTC, and Asus at Cellular Sales.
What are the store hours for the Verizon location on Zebulon Road?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I pick up my online order in-store at Cellular Sales?
Yes, Cellular Sales offers in-store pickup for your appointments and orders.
Are appointments required to visit the Verizon store at 6204 Zebulon Road?
No, appointments are not required but you can call the store to make one if you prefer.
What payment options are accepted at Cellular Sales?
Cellular Sales accepts American Express, Discover, MasterCard, and Visa.
What types of services does the Verizon store offer?
They offer Verizon wireless plans, prepaid wireless, mobile hotspots, Hum smart car services, home phone, and home internet services.
What nearby restaurants can I visit before or after shopping at Cellular Sales?
Nearby restaurants include Chen's Wok, McDonald's, Wendy's, Waffle House, Sonic Drive-In, Nu-Way Weiners, Taco Bell, Margarita's Mexican Grill, Fajitas Mexican Grill, Krystal, and Papa John's Pizza.
Are there any hotels close to the Verizon store on Zebulon Road for visitors staying overnight?
Yes, nearby hotels include Baymont by Wyndham Macon I-475, Baymont Inn & Suites Macon I-475, and Sleep Inn Macon, Georgia.
Is there convenient access to gasoline and convenience stores near Cellular Sales?
Yes, nearby Shell and Circle K offer gas stations and convenience stores for your needs.